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Score from 314 reviews Good 7.9/10

Newest reviews for Citadines Austerlitz Paris

  • Keith
      Australia
    September 12, 2014

    Easy to get to from Austerlitz station.

    No negatives

    7.9

  • Anonymous
      Australia
    September 6, 2014

    location

    no business center just a printer no after our front desk one washing machine for all clients AND the staff horrible insulation, you can hear everything from your neighbours on the sideas and above you

    4.6

  • Peter
      New Zealand
    August 31, 2014

    Location was good. Staff very helpful.

    No air conditioning. Kitchen facilities poor.

    6.3

  • Ian
      South Africa
    August 19, 2014

    Close enough to Metro Station Wifi speed Replaced the fridge when it broke General helpfulness of the staff Close to supermarkets Provided a fan when we found out no aircons

    No airconditioning

    7.1

  • Jae
      Russia
    July 30, 2014

    The staffs in reception are ready to help us. Thank you.

    more often cleaning service.

    7.5

  • Prabha
      India
    July 23, 2014

    The staff are friendly and helpful. The room was clean. Access to metro stations is excellent.

    Since there is no washing machine in the room, a more frequent change of towels would be appreciated or even a periodic complimentary laundry service would be fine.

    8.3

  • Mary
      Canada
    July 8, 2014

    I like the kitchen and dining facilities as well as the nearby food shops, so that I can prepare my own breakfasts and some dinners without having to carry supplies a long way. The receptionists were helpful. The nearby transit stops made going to my work sites easy.

    Once again, I had to check in to another hotel because I arrived over a weekend in the evening, when the hotel is closed and no one is at reception. The one time I tried the system of phoning the Citadines at Place d'Italie, they first claimed I did not have a reservation, making me stay out on the street, late at night, for a long time, until the manager found the information. I never want to go through that again.

    7.5

  • Geraldine
      Australia
    June 25, 2014

    Functional, clean and quiet studio with a small terrace near Austerlitz. Staff were very helpful and pleasant. We loved the free coffee and tea and proximity of supermarkets and bakeries. Well located to explore Le Marais, Bastille and Eastern Paris.

    7.9

  • Anonymous
      Netherlands
    June 4, 2014

    The location is very good for metro , bus stop and super market. The reception provide the helpful information.

    The equipment and space for cooking is not as well as expected. The power of stoves are not sufficient to cook but heat only.

    6.3

  • Samantha
      United Kingdom
    April 21, 2014

    Excellent catering facilities available, self catering, supermarket opposite. We had a comfortable and enjoyable stay.

    TV only in French. But that was O.K. Power cut for 1 hour on one evening at weekend, but soon fixed and only happened once. Healthy walk up 5 floors. Extra 10 Euro's per day to have your room cleaned if you want it cleaned.

    9.6

  • Anonymous
      Poland
    April 11, 2014

    Not a bad hotel, in a safe, calm district of Paris, with metro nearby.

    For a romantic weekend there are nicer hotels for this price.

    7.1

  • Irene
      Italy
    March 12, 2014

    even if the reception is closed late at night, they helped us to get in our room when we arrived very late on checkin. nice and clean studio, and with a lot of space, which is uncommon in Paris.

    they didn't clean the room through the 3 days of our stay, i thought the norm was to do at least beds every day.

    7.9

  • Christopher
      France
    February 12, 2014

    Very clean rooms. Quality price

    Noisy bed. The location is not the best but you are near a lot of underground, shop,...

    7.5

  • Mindaugas
      Lithuania
    January 10, 2014

    Very good hotel. Friendly staff. We had all we need. Strong wi fi, good kitchen, very good bathroom, comfortable bed. Its very good that hotel offers free printer in a lobby. Very good location. 3 supermarkets in 300 meters range, 2 metro stations in 200 meters range. Hotel offers free umbrella!! :)

    Rooms need to be repaired. Cleaning should be done more offen.

    9.2

  • Mary
      Canada
    November 24, 2013

    I like the kitchenette and the possibility of preparing my food. I also like being able to do my laundry in the hotel, though the cost is very high.

    The hotel is closed down part of most evenings. I once thought that I had arranged for arrival after the early closing time, and found the system of phoning theCitadine at Place d'Italie inefficient. The staff member who answered my call initially denied that I had made any arrangement, and only after a conversation with a supervisor, provided me with the required information to enter the hotel. Hence I--a senior and a woman--was left with my luggage on the street for about fifteen minutes after midnight!

    6.7

  • Anonymous
      Turkey
    October 20, 2013

    parking available but expensive, wide rooms enough , quiet place, close to metro

    far away from city center

    6.7

  • Meshal
      Saudi Arabia
    August 21, 2013

    الاستقبال متعاونين جدا

    9.2

  • Margaret
      United Kingdom
    August 9, 2013

    very comfortable studio, well equipped, spacious. Particularly grateful to have a good cold air fan in the heatwave. Convenient for central Paris, walking distance from National library where I was working. Very helpful and friendly staff.

    No lift, being on 4th floor (not a tall building though, so manageable). Wasnt aware of this since booked through yourselves - they did say this was on their website, and I've since checked, it is. So something for booking.com to be aware of.

    8.8

  • Sian
      United Kingdom
    August 2, 2013

    Location was great for our purpose. Spacious apartment. Very friendly and helpful staff on reception. Comfortable beds.

    No air conditioning so very hot. Needs to be refurbished.

    7.1

  • Anonymous
      Netherlands
    July 17, 2013

    The reception lady Isabelle was very helpful. Most staff were friendly. Location is very convenient, 10minutes run to the Notre Dame, 5 minutes walk to the Gare d'Austerliz, 3 minute walk to Nationale metro station - Carrefour is also 5 minutes walk away, another smaller supermarket 1 minute walk away.

    Due to the hot weather, it could get quite warm in the room if you didn't keep the curtains shut during the day time. The paint is coming off the wall/edges, it would be very nice to just get some fresh paint here and there.

    7.9

  • Alexander
      Norway
    July 16, 2013

    Good size, dog friendly, parking available.

    Parking quite expensive. No air-con which I had expected.

    8.8

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