Citadines Apart'hotel Marseille Centre

Staff were helpul and breakfasts were good.

The locatikon was poor, the room was uncomfortable, cramped and not really what we expected.

Cituated very nearby the city center; family friendly appartment.

As a frequent previous group renter of Citadine facilities previously (in Paris) and one who is on our way with 2 such accommodations at Les Halles Paris on this same trip, I have to state that we were disastrously disappointed with our accommodations in Marseilles on all the points mentioned above. Moreover, the staff's (Fanny) proposal for solution to be signing a guest book, which was already replete with previous guest complaints was not considered an appropriate way of resolving the matter or indded to treat multiple and repeat guests. I fervently hope that our accommodations and reception at Paris les Halles for Nov 8 to 11th will provide more appropriate accommodations and better value for money spent than was the awful Marseille

Space accommodation; cleanliness, odours in rooms, totally uncomfortable mattress. The location is also somewhat less central than expected and in an area of somewhat odd neibourghood where you can see pepole relieving themselves out from you window.... Not a pleasant experience!!!!!

The location was accessible to the main tourist attractions.

we were anxious about leaving the hotel at night, as it did not seem to be in a good neighborhood

Appartments are well equipped and clean. The reception from the concierge, Chal, was warm and helpful.

I couldn't get the wifi to work although the "wired" internet provided free in the lobby worked just fine instead.

The hotel was fairly comfortable and is only 10mins walk from Vieux Port. It was really useful to have the little kitchen.

It was fairly noisy in the evenings, and there are lots of dodgy back alleys in the area so we didn't feel safe walking around at night.

The location is central. About 10 minutes from Old Port.

The areas around the hotel is quite dodgy and very smelly. There is a kitchen but there is no basic seasonings e.g. salt, sugar and there is no tea bags in the room, which is not very useful. The bed is actually sofa bed for all the studio room and it was not proper bed with bad quality so it made my back very painful after 2 days.

Very convenient location to Vieux Port, clean, tidy, well equipped and comfortable.

Needs a little bit of attention, and a bit of a spruce up.

the hotel was clean and comfortable in an area central to marseille, the staff were very helpful, the studio's have everything you need for city hotel. the luggage storage room is very handy for those on late departures.very close to the metro station which takes you to saint charles railway station.

the excellence of the the people at the desk,for answering all our questions about transport,restaurants and room change,

the corridors are not clean at all,mainly the rugs,but the room was clean and OK,

Near city centre.

The bed/sofa was uncomfortable. The neighborhood. It seems to be a very old citadines aparthotel without maintenance.

Kitchen

Driving directions provided by the booking.com site not clear at all

Uncomfort. Location its sames unsafe, uncleen towles and bed sheets...etc