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Newest reviews for Citadines Promenade Nice

  • Benedicte
      United Kingdom
    August 2, 2014

    We have been with this apartment hotel several times. Great with new prober beds for everyone, nice prober dyvets instead of terrible plastic blankets they use to have. Always a great place to stay, central in Nice and 2 min. from the Promonade. There are washing machines where you can wash for 5 EUROs and this is needed because you do not get any new towels during your stay even if you stay for 2 weeks. You can rent Velo Blue Bikes easy and for almost nothing but please do not attemt to do them via the automats which are impossible if you are not French. You need to get an "Oyster Card" from the office that runs the bikes (offices right opposite the Central SNCF train station or at the Place the Messena). It is the Company that runs the bus service that also runs these bikes. They will make sure you have 150 EUROs on your Card (for Insurance) and ask for your mobile no. No Money is taken from your account. You can ask to have more than one bikes connected to each Oyster Card as a family. Then you scan the card at the Automatic machines easy everywhere around the city and 1 EURO an hour will be charged by the end of your journey automatically.

    Could do with a regular change of towels when you stay for weeks in this otherwise wonderful appartment hotel.


  • Wendy
      South Africa
    July 29, 2014

    We spent 3 wonderful nights at Citadines Promenade and would do it again given another chance. From the friendly, helpful staff, to the comfort of our apartment, to the central location of the hotel, we couldn't have asked for better. Each one of these factors contributed to our fabulous stay in Nice. Would definitely recommend this Hotel to travelers both old and young. Thank you Citadines, hope to be back soon.


  • Nicholas
      United Kingdom
    July 23, 2014

    room size

    room tired and not as clean as would have hoped


  • Anonymous
    July 23, 2014

    Perfect location, friendly staff

    Poor sound isolation between some hotel rooms - we have heard what our neighbors were talking about in the night.


  • Joan
    June 27, 2014

    staff were so friendly and helpful.we have been all over the world and now that we have found nice we have being telling our friends about it. if we go back we will stay at citadines.

    as we are now senior citisens two armchairs would be nice. Best wishes Dan and Joan Madigan.


  • Anonymous
      United Kingdom
    June 24, 2014

    The location was good - near enough the centre and beach but away from noise. The public areas were good. The staff friendly and helpful.

    The filfth. We had to wait until our room was made ready but when we got there all the surfaces were dirty and there were cigarette ends and peach stones on te balcony. The walls were black with dirt near the air con system and their were big black cobwebs which must have been there for months. There was a smell of cigarettes. You could clearly hear the conversations from the adjacent room.


  • David
      United Kingdom
    June 8, 2014

    balcony over garden comfortable beds new décor in foyer

    noisy doors banging in the middle of the night


  • Lovnish
    June 4, 2014

    Attitute of staff, service, facilities very poor.


  • Nigel
      United Kingdom
    May 28, 2014

    The kitchenette and they put petals on our bed and gave us chocolates and a fruit box when I said it was our honeymoon.


  • Anonymous
      United Kingdom
    May 25, 2014

    good location, great roof terrace, ground floor courtyard/reception and balcony. Good lounge with sofa bed.

    Toilet, carpet and some paintwork needed updating.


  • Kedar
    April 20, 2014

    Staff was really helpful. Close to promenade des anglais. Great location. Nice breakfast.


  • Allyson
    March 30, 2014

    The lobby was updated and clean. Plus they offer free coffee and tea all day.

    The cleansiness and smell of the room was bad. The rooms were very dated (except the bathroom). The sofa had cigaret burns on it and the carpet was filthy.


  • Sharon
      South Africa
    January 2, 2014

    Good value for money and location. Staff friendly and helpfull.

    Please wash the lace curtains!!!


  • Anonymous
    December 31, 2013

    reception was very kine

    breakfast was not enough for price. elevaor was quite slow parking was very raroow


  • Irina
    December 18, 2013

    Very quite, feel yourself like at home, appartment is eqiped with everything necessary


  • Wendy
    October 21, 2013

    Very helpful reception staff. Clean room, close to the port area! and the old town was about 15 min walk away. Just off the main shopping area. We would recommend to other travellers

    Nothing come to mind


  • Catherine
      United Kingdom
    September 7, 2013

    Rooms were nice, had everything we needed. Good terrace for the afternoon sun. Quiet enough. Great location one block from the promenade and 15 from the train station. Nespresso machine in the lobby that was free to use, but staff didn't mention this. Wifi access is also available but staff didn't mention this either.

    Not much - staff weren't super friendly or helpful.


  • Benedicte
      United Kingdom
    August 9, 2013

    Excellent location and very friendly staff. Helpful when we wanted to move from one Apartment to another.

    The Apartments on the garden site need improvements. Every single complaint about this hotel Apartment come from guests staying in the much to small and not very well decorated or cleaned or functional small Apartments with garden view. These apartments really need a makeover: Remove the durty old carpets, maybe re-arrange and build two of the very small flats together to make one bigger flat etc. We had booked a street view flat but was then "upgrated" to a garden site flat. We didnt like that because these are not for two mature people (space way to small, durty carpets etc.) and we were then kindly given the street site flat we had originally booked and this made our stay perfect again. Thanks to very helpful and friendly staff.


  • Vidar
    July 16, 2013

    Nice and clean flat. Good location.

    No change of towels.


  • Sogol
      United States of America
    June 29, 2013

    Dirty carpet Smelly room from bath room pipes. Stove Internet didn't work well. Hot water needed a swich to turn on and no onetols us when we wanted to wash baby no hot water then they tell us there is a switch which they dont tell us it turnes off everynight after 11 pm we have to turn it on and wait few hours very stupid we will never stay in this location


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