Citadines Apart'hotel Strasbourg Kléber  

Hotel is approx 10 minutes walk from train station. Staff speak English and were very helpful in answering questions about services in the city. Room was not cleaned during our 6 night stay in a self service Apt. This was known at the time of booking. Although situated in the "old" city, the area is pretty quite at night. The garbage collection trucks were the main "alarm clock" in the morning at about 6 am. The Apt was well set out with separate Bathroom, kitchenette (with basic kitchen facilities) and Bedroom. Bedroom Included, tv and bench where you could eat your self prepared meals. Would have no issue staying in the same venue.

Pleasant behaviour of the staff at arrival (13/2 7PM), quiet (as requested upon reservation) - and comfortable and meticulously clean apartment.

No "good bye, have a nice trip, nice of you to have stayed with us, a la prochaine" from reception staff upon departure (16/2 7 AM). The invoice was handed over the desk without a word, let alone a smile. Off I went into the cold and damp to catch my train to the airport. Not the end of the world, of course, but....

well located in the city center and the "tram"! well-appointed...

Room "studio" little bit small and look like grandmother place ;)

They do not clean and tidy the rooms everyday...it is a "bemol"

Nice and roomy apartment with good kitchen facilities and located right in the middle of the city with parking. Both bedroom and lounge room had a tv.

Only complaint was the floor was very dirty and being a wooden floor was noisy.

nice service, good room. Very good attitude to customer.

The apartment was very well equipped and extremely functional. There were two televisions; one in the living room, where our friend slept on the pull-out bed and one in our bedroom. We could watch different channels in different languages. The hotel had its own garage and was only a 3-minute walk to the heart of the pedestrian city center. The staff was very helpful and friendly.

well equipped - good to have the kitchen area and the fold up bed to have space in the room

very noisy outside on the Saturday night!

location great. Rate good for large group with self catering option but balance with dislikes mentioned.

Our room was not ready when we arrived at 3pm despite being advised on web that check-in was 2pm. We had 4 tired children under 7 yrs and grandparents and luggage with nowhere to go but wait in the small lobby for a further half hour. Parking was atrocious. As others had advised way too narrow and limited spaces. We parked in the Parking station nearby after wasting half an hour attempting to park our car in the hotel and it was only 50 metres away and 1 euro extra than the parking rate of the hotel. Rooms did smell of smoke as other reviewers advised. One of our 2 rooms was seriously depleted of utencils, crockery etc - lucky we had 2 rooms and could use the other room's.NB no cheese grater in either room!!!

The apartment is very practical. The kitchenette is up to date and functional but small. Brush up on one-pot meals. Toaster, kettle, microwave and iron/ironing board provided. The sofa bed in the living room is comfortable and practical, divides into two separate beds. There is a flat-screen tv in both the living room and the bedroom. The living room also has a dvd player - very welcome, as the tv channel selection is limited. With teenage children, take their Wii, X-Box etc. and bring a selection of cables to connect to the tv. WiFi in the room is also available, and reliable. Super u supermarket and some bakers on Rue du 22 Novembre. Subway is at 47, Rue du Fossé des Tanneurs for when teenagers get fed up with Alsatian food.

Parking. It's under the building and it's terrible. If you have a large car, it will test your skills to the max. EUR9/person/day for breakfast is extortionate. Better to go to the local bakers. No air conditioning. The directions to the hotel are poor, as Strasbourg has a complicated but restricted one-way system.You need to follow signs to the Place Kléber and then go round the block to get to the hotel. Ok once you know how. Don't forget the hotel is in the middle of a city. It's not that noisy, but life starts early and you shouldn't be surprised when the delivery lorries start work just after the drunks have gone to bed!

Comfortably fit all 4 of us. Facilities were clean and very professional. Great staff. Coffee and hot chocolate available all day. Also loved the kitchenette with refrigerator.

Great location and the carpark underneath although tight is very handy. Wifi access in the room was good.

Once we pulled the roller bed out for the second child we could not fit in the room. I called reception and their advice was to move the desk and rearrange the room in order to get the rollout bed out. As our kids were small they made do jumping over beds. No power charge points in the main bedroom.

Location and comfort.

Rare clining.