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Saint-James & Albany Hotel-Spa
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Based on
366
reviews
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Show scores of: |
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Family with young children
Bosnia and Herzegovina
May 6, 2009
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Site Cleanes of the room should be on upgraded |
6 |
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Henrik
Family with young children
cannes,
France
April 22, 2009
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location was excellent. old!! hotel under renovation. old carpet, old beds. very disapointed. |
3 |
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Ana
Family with older children
Weston,
United States of America
April 20, 2009
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Rooms too old, old/small/ugly tv sets, electric outlets did not work, hot water did not always work. The rest of the hotel was good. Excellent location |
5.5 |
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Debbie
Family with older children
Twyford,
United Kingdom
April 18, 2009
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Location was excellent for sight seeing and accessibility to main areas of Paris. Hotel refurbishment looked great - but prices for drinks etc were very high! Breakfast was very pricey- cheaper alternatives close by.Air conditioning didn't work - it had yet to be adjusted to warmer weather so the bedrooms were too warm. There was also adjustements to the water system - which left us with cold showers for two days. Staff were helpful generally - but not in response to the above difficulries. |
6 |
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Yisha
Family with young children
London,
United Kingdom
April 15, 2009
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staff are helpfull , service good, we like the central location that also has a swimming pool we wish the swimpool change room are bigger, so we do not have to change in our rooms. so the whole spa section should make improvment. |
7.5 |
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Candice
Young couple
Paisley,
United Kingdom
April 14, 2009
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Location was great for the louvre and subway station. Staff were friendly. The rooms we were allocatedd hadnt been refurbished and smelled of damp. Room was too old fashioned and very poor value for money for a 4 star. |
5.5 |
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Glen
Young couple
Ramona,
United States of America
April 13, 2009
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The staff was good and the location is good for shopping and museums. The rooms are old and outdated, in need of a remodel. Not luxurious as shown on the website. |
6.5 |
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Anonymous
Young couple
Croatia
April 1, 2009
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hotel location is perfect,staff is very kind and friendly, total inpression is great |
9 |
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Katherine
Family with older children
Lower Bentham,
United Kingdom
March 17, 2009
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The location was very central. All main city sites within easy walking distance. The room was not ready when we arrived at 5pm! It was not as described and housekeeping did not clear the room on day 2. |
6 |
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Anonymous
Family with young children
Belgium
March 5, 2009
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The location was ideally and the children highly appreciated the swimming pool. Basically all the refurnished parts look nice. I would recommend it when the new rooms are ready. At first we didn't get the room we've booked. After one loud night and a telephone call in the morning this was settled. The rooms and furniture were rather outworn (but we've noticed that a renovation is going on). |
4 |
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Alexei
Family with older children
Glasgow,
United Kingdom
March 4, 2009
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hotel staff |
8.5 |
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Anonymous
With friends
United States of America
January 6, 2009
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Staff was very knowledgeable, helpful and tended to our needs. They gave great advice regarding sightseeing. I had forgotten to pack my tie and the staff really tried to help me get a replacement. I also liked the bathroom set up - shower & separate tub. First hotel room did not have a working heater; however, the next day they switched the room and transferred my bags while I was away sightseeing. Really liked the new room as it was surpisingly spacious and had a nice bathroom set up. |
8.5 |
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Anonymous
Family with young children
Ireland
January 3, 2009
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The health centre, friendliness of staff, robes for the children for spa Cost of spa treatments too high. Lifts a bit slow |
9.5 |
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Lyn
Mature couple
Blakedown,
United Kingdom
January 2, 2009
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not a lot, we were given an old musty suite and told that they were all like it, when we complained we were told that there were no other rooms available. Next morning and no hot water we complained again and were given a room that wasn't finished but al least it was new and clean. |
4.5 |
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Anonymous
Young couple
South Africa
December 29, 2008
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The Manager was very helpful when we needed to move rooms. The first two rooms we were allocated were terrible, smelly and dirty carpets. Only after complaining and asking for a room, where we could pick up the wi-fi did the Manager give us a really good room, much to the disapproval of the girl working the front desk... |
7.5 |
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Maria
Family with young children
Saint-Petersburg,
Russian Federation
December 22, 2008
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location & swimming pool -that was the reason of our choice. My daughter likes to swim but the time for children was reduced to 7 p.m. the procedure of using swimming pool - we need to come there in our robes, the price on breakfasts was too high, almost as in Angelina :) |
8.5 |
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Anonymous
Mature couple
United States of America
December 21, 2008
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The reception staff was helpful, courteous and cordial. The rate was half of normal because of ongoing renovations, which did not impact our stay at all. The doormen did not open doors. That would have been nice. |
9 |
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Anonymous
Young couple
United States of America
December 7, 2008
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Location only. It was under construction, which was not indicated when making the reservation. It was very shabby in appearance and less than luxurious, which is what we expected as our final nights in Paris after a 10 trip. This was the most expensive place we stayed at during our vacation and it was the least impressive. |
3.5 |
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Anonymous
Solo traveller
United States of America
December 2, 2008
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The staff were friendly, efficient and helpful. The room was very nice - clean, large and smoke-free. The location is excellent! |
10 |
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Hyunsik
Mature couple
YongIn,
Korea, South
December 1, 2008
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good location, kindness of staffs they came in our room to clean before 9 a.m. without any notice. |
7.5 |
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Jaime
Young couple
San Pedro,
Mexico
November 30, 2008
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Location No heat in room, no view also |
6.5 |
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Anonymous
With friends
Japan
November 28, 2008
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Location is very nice.But a room is depends on what you assigned. We asked hotel staff to change our room. Because the room that we were assigned first was teribbly old and not clean. And we surtisfied with our new room. It was large and the beds were new. And some hotel stuff were really good to arrange our request(booking restaurant,charter a minivan to the airport). Now, the hotel is renovating. And old room is depressing. (Table was broken and few parts of floor were ruined and there were mold on the wall of bath room) But if you stay at new room. No problem.It's reasonable for the good location. |
5.5 |
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Jeremy
Solo traveller
London,
United Kingdom
November 21, 2008
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The swiming pool 1. The heating in my room did not work. 2. The breakfast looked better than it tasted. |
6 |
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Tim
Young couple
Co. Cork,
Ireland
November 11, 2008
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The Location The rooms were old fashioned for a 4 star |
7.5 |
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Anonymous
Mature couple
United States of America
November 5, 2008
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Perfect location, nice staff. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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