Saint-James & Albany Hotel-Spa

Great location in Paris

Opening time for the swimming pool (1pm to 8pm everyday), expensive breakfast (12 euros for bread, croissant, juice, coffee and 24euros for the buffet)

The massage I had at the spa was great and very professional!

The room was not ready on time, we waited in the lobby for it till 1600 after a long flight and that started the whole vacation on the wrong foot.

on hotel nothing goot that the old of it shape

old room old furntuers old carbet old left every thing in this hotel old not good space to relax on ur room rvrn the bed it is very old on net you see nice pic of the hotel but in real not like it at all

Our air conditioner was loud and not very productive. The woman at the desk was wonderfully courteous and moved us to another room where we remained our last four days. The room, though older, was sufficient - nice bed, pillows and bathroom and the location was superb. We also found charming restaurants nearby that were great. I had a great massage our last evening! Total luxury! Thank you.

No. Everyone was courteous, professional, and friendly.

Beautiful building, very central

The rooms were spacious, but runned-down and and kind of filthy. The staff were not good at serving breakfast and lunch and began removing food half an hour before the announced closing time. They rejected many guests to sit outside, because it was too much for them to make new tables (there were plenty and they were not occupied). Each morning, several nice tables outside were occupied, because they were made ready for lunch (3 hours later), and thus could not be used for breakfast.

Close to all city activities

entry to my room passed through the restaurant for access to elevators

Staff helpfulness - Excellent

Detailing of the rooms - baths need shower screens. shower outlets not in convenient places. Some shower stalls too small. Bathroom amenities poor.

The services provided by the concierge and the man who hailed the taxis - they were friendly and hard working. The ambience of the hotel.

The check in staff - quite incompetent. No electric jug to make tea or coffee in room. No power point in bathroom for hair straightners - only shavers. Sometimes, room not cleaned properly or else done very late. Quite limited menu in dining area.

2* star hotel in a 5* location, and we were in a suite. Very tired and needs renovating.

The location is excellent, right next to the Tuileries gardens and the Louvre in the center of Paris

My room, though spacious, was decorated in a cheap and tasteless fashion; a low quality floor, sofa from a cheap store, the telephone did not work, the minibar was empty. And I was paying for a supposedly superior room....I understand some of the rooms in the hotel have yet to be renovated, but the hotel should never present these as "superior" rooms, nor expect visitors to pay the corresponding price.

location, some rooms are renovated

some rooms are old

Professional staff

None that I acn think about

Floorplan was awkward. Toilet was located off foyer, whllst all other ba6throom facilities were on other side of bedroom' No art on walls, only mirror in bathroom. Rather stark.