Saint-James & Albany Hotel-Spa  

部屋が古く何か気色が悪い部屋でした。　次回からは二度と予約しません。

トイレやお風呂の排水はよかった。 シャワーの湯量も豊富だった。

改装中でオープンしている状況のため、ペンキのに臭いがひどく、部屋が暑かった。 改装中のためかもしれないが、廊下はビニールシートが敷いてある上を歩く部分があり、部屋に入った第一印象- は、薄暗くお化けが出るかと思った。 キレイに改装してからオープンした方がよいと思った。 レセプション、コンシェルジェのスタッフは、見習いなのか、おすすめのレストラン等を聞いても知らないよう- で、よいレストランの紹介はしてもらえなかった。

部屋がカビ臭かった。

アクセスが良い。日本食の店に近い。

あまりに部屋数が多く（約２００）ホテル内が複雑で、荷物（スーツケース）を運ぶのに苦労しました。もう少- し導線が良ければ完璧です。

メトロの駅からとても近い事。それも1番線なので、とても便利。フロントの人の対応は大変良い。

部屋は少し古い感じで、よほど良い部屋を予約しないと床がゆがんだ部屋や暗い部屋が当たってしまうかもしれ- ません。

スタッフの対応が良かった。特にチェックアウト後の荷物の保管並びに空港までのタクシーの予約が迅速で、約- 束の５分前にはタクシーが来て、スタッフがロビーで荷物をスタンバイして迎えてくれて、とても気持ち良い対- 応だった。

プールの営業時間が16:00～20:00と中途半端だった。できれば早朝から開けて欲しかった。それと浴- 室にシャンプーはあったが、リンスも置いて欲しかった。

I read some negative reviews of this hotel but the price seemed quite reasonable and, based on my experience, the negative reviews were completely unjustified. The staff could not have been more helpful and friendly. Yes, some of the carpet and wall molding were warn, but to me that is just part of the history and charm of this excellent hotel. I do not take my magnifying glass to hotels to see if I can find some slight speck of dust or a small chip in a piece of furniture. I have better things to do with my time in Paris. If a place is clean with a friendly staff and is reasonably quiet I am satisfied. If it has excellent dining facilities that's a plus. If it has the charm that comes with a long and interesting history, so much the better. The Saint James & Albany has all of these characteristics.

Charles the concierge! All the rest of the staff treated us horribly...he is the only reason I put excellent O. The staff question - did not want him penalized for the rest of the staff's behavior!

My room Was fine...I Also booked a roo. For a dear friend...first, they did not give her the type of room reserved - then when they finally admitted they had not given her a suite, they acted like it was our fault! Next...the room/suite was horrible and not at all represented online as it was in reality!

Location only

It was one of my worst hotel experiences. I requested 2 suites connected which I got but it was not comfortable in terms of suite design. It was very tight and small. It was very dirty. The carpet had dark spots every where. The furnoture looks old and dull. The breakfast was awful and expensive. I didn't enjoy staying there with my family and will never go there again.

The staff was terrific. Patrice the concierge was very helpful and was full of ideas and information.

Dated decor in rooms. Definitely needs to be upgraded. Hallways in bad shape, paint, wood - work. The lobby should be beautiful it was average.I think for such a gorgeous building in a marvelous location the hotel and gardens should look fantastic at all times. This is a missed opportunity.

The ceiling was coming in on the room and also there was a strange chemical smell throughout the hotel. There were other hotels nearby which were a lower star but looked cleaner and tidier. I would not rate this hotel as a 4*

Excellent location and staff & when told was trip for wife´s birthday up graded to junior suite. Thank you.

Think new carpeting required