Saint-James & Albany Hotel-Spa

Staff's services and the price are good.

The revnovation of the hotel is not completed yet, quite dirty.

great location. near to the metro and walking distance to many sights.staff friendly

on arrival our room was dark, on the side overlooking busy road.not as described and shown on web,complained and got moved next day as did many other guest. paid top price for our room but was initially given bed settee for our teenage children, we paid for twin beds.no tea making facility but we are british,other countries may not mind that

we loved the location.The reception staff were friendly. We had requested early check in; after some delays we were able to have our room. I appreciated the effort.

Our room was not serviced one day even though we had requested it. Assistance with computer connection was poor. I would like to stay when the renovation is complete and the atmosphere in reception improved.

Location excellent, staff very friendly, the courtyard is magical

This hotel was the perfect home base for sightseeing and museum-hopping in Paris - location, location, location. Staff was very helpful and pleasant. We felt very much at home here. The courtyard was a great place to sit and relax. The rooms were clean and comfortable.

The carpet in our room needed replacing, not because it was dirty, but because it had stretched and therefore bunched up in places. This will probably be taken care of with the ongoing renovations. This really did not affect the comfort of the room.

Attention to the guest is number one priority in the hostelry. The staff, at all levels from the Concierge to the Doorman, were always courteous and very eager to serve. Special mention need to be made of the Concierge. His continuous interventions (information, lunch & dinner reservations, etc.) made the stay one memorable.

Everything exceeded our expectations.

Front staff were friendly and helpful.

Housekeeping doesn't do a good job providing towels and soaps. Some days you get enough towels and soap, and other days you get not enough towels and only 2 small soaps. Washroom had 3 lights, but only the light bulb in 1 worked.

Staff were extremely helpful and tolerant of lively children! Great breakfast and small but warm, tranquil pool. Right opposite the Tuileries so very close to the Louvre and Orangerie and also the summer fair for the kids.

Original room was very disappointing but when queried they moved us the next day when a room became available and gave us a free breakfast for the inconvenience.

Gentle and helpful hotel staff and great location. The hotel located near Louvre museum and 10 minutes walk to Concorde, Opera Garnier, Galeries Lafayette, Des Halles, Notre Dame, Musee D'orsay..

Hotel needs a fully renovation.. During our 5 days stay we experienced some problems with room door, wc and electricity system..

This hotel has an excellent, central location in Paris, is elegant and has very attentive staff.

the location is excellent, very convenient for sight seeing. Food was very good. Staff were very friendly

the room was small and needs to be re-decorated

Fantastic location and the hotel was so fancy we felt like VIPs. The pool was great especially for our 12 and 14 years old daughters. An added plus was the air conditioning which made the trip as it was over 30 degrees out side.

Beer in the bar was too expenisive at €11 a pint.

location was excellent.

old!! hotel under renovation. old carpet, old beds. very disapointed.