Concorde La Fayette  

Første positive overraskelsen var at bussen fra flyplassen stoppet vis a vis hotellet. Kun 8-10 minutter fra Triumfbuen og handlegater. Bra standard og god service.

Utsikten fra Hotellrommet var fantastisk. Hotellet ligger sentralt.

Panoramabaren var stengt pga oppussing da vi var der. Det var dumt siden den var mye av grunnen til at vi valgte dette hotellet. Da vi skulle reise sa personalet at de hadde registrert at vi hadde tatt 3 øl fra minibaren, men det hadde vi ikke. Det var imidlertid ikke noe problem da vi sa at det ikke stemte, slapp vi å betale for det (skulle bare mangle).

Rent og ryddig hotell med god beliggenhet. Flott utsikt fra hotellet. Hyggelig personale. Kort avstand til det meste av turistattraksjoner og undergrunn/tog.

Panoramabaren var stengt da vi besøkte hotellet. Det var også mye ambulanser og politibiler som kjørte utrykning I gatene rundt hotellet. Dette var likevel ikke veldig forstyrrende når vinduer var lukket. Det er ulike heiser om du skal fra 1-24 etage, og fra 24-33 etage, og det er lett å ta feil heis.

Dårlig mottakelse I resepsjonen. Dårlig oppfølging av rommet. Dyrt I forhold til standard.

This hotel is bad value for money and has rude, unfriendly staff. We reported a major leak in our room that was flooding the floor and were not thanked for having done so and we received no apology. The room was dirty (hairs and soap still on shower curtain!). We asked for a room with a view of the Eiffel Tower and didn't get one even though the hotel did not appear to be full and no explanation was given as to why we couldn't have a room with a view. Location is ok but not great for sight seeing. The free wifi advertised was not a strong enough signal for any of the 3 internet ready devices we had with us to pick it up and use it and they have no problems in most places. The bar on the top floor is very expensive (25 euros a drink!!) We were given 2 single duvets for a double bed. Strange bathroom doors that swing shut heavily on top of you and seem to amplify any sound made in the bathroom as they don't fit properly. I would say this is a very over priced but normally functional hotel for business use only. Do not stay here for a weekend break as you will be disappointed. Overall this is a terrible hotel. (I have complained to the hotel a week before writing this review and heard nothing back!!)

The concierge service was excellent. I travel extensively and can genuinely say the concierge/ bell captain team is probably the best in the world for service and helpfulness. These people are outstanding. They outshine the quality of the hotel. Panorama Bar on 33rd floor well worth a visit. Very good service there too.

I had a Jnr Suite - Cost €720. The heating didn't work. I called reception. They did nothing for a 90mins. I then found a maintenance man and tipped him to get it fixed. Discovered later heating still didn't work. Called reception again. They said it would get fixed. They didn't and I went to bed 7 hours after arriving with the room still very cold. The shower head was broken and shot water at the ceiling and all around the bathroom making it impossible to have a decent shower. This hadn't just happened - any cleaner doing their job properly would have noticed and reported. It must have been a member of the brain dead who decided where to place the shower tap as it is so stupid. To turn on the lights you first have to click the switch by the door. Since nothing will happen you then need to use the light from the bathroom and your mobile phone to find the remote hidden somewhere in room which then works the lights. "Club" facilities on 30th floor are not up to international standards. By 11am it was shut up. No tea, coffee, biscuit or service. This hotel is tired. Look at age of carpets and chips on paint work and you can see that this hotel is being plundered for its cash flow and not being invested in. Not for the business man.

Good location, close to the train station.

I was so disappointed with this hotel. We booked here solely for the view of the Eiffel Tower at night from the 33rd floor bar only to be told it was closed for refurbishment until December. Not a word on their website!

reception allowed us to check in in the morning although check in according to hotel regulations is in the afternoon, wonderful gesture indeed and made me very very comfortable and content with them

room really needs refurbrishment because they are old and lacked simple things like kettle with tea and/or something like free water

The room was good enough and also it wasw very clean .

At check - in, they asked me to prepay all the amount of our stay -9 nights - and they gave us a room at the third floor without view .I asked of him to give to us a room at an other floor and to pay an extra charge -higher with view -- but he told me that it was impossible without to explain me the reason .The breakfast had an extra charge 19 euros per person that was very expensive for what offered.Also two espresso in our room had as charge 17 euros

Worst stay in my 45 years of staying the most famous and the best hotels in the world. Reception was poorest of seen in yeras. Management was inconsiderate. Requesting to pay in advance during the stay and not accepting credit cards. Charging me 20 Euros for an 600 number dialing on a prepaid card. Totally upsetting and had very bad pressure rising moments both at check in and check out. Never will stay in this hotel.

Very friendly staff, good location makes it easy to get around Paris.

Nothing ,as my original booking for 6 nights ,but me and my family stayed for one night only.

Great positio and rooms are great.

The personel at the check in desk are sirley and dismissive - often ignoring guests as they shuffle papers! Sadly I had 4 seperate incidents at reception, a young well-to-do Eastern gentleman was treated so badly ... I am from South Africa and not since the apartheid era have I witnessed such an attitude to another person ... And all because he was in the Lafayette Club queue! Sadly the attitude of the staff will be my lasting memory ... Despite a great stay.