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Score from 734 reviews Good 7.7/10

Newest reviews for Spa-Hotel De Bourgtheroulde

  • Rosana
      Spain
    August 25, 2014

    Beautiful building, very well located. Comfortable hotel with a great SPA. Fantastic staff. The best place to stay in Rouen, no doubt.

    9.6

  • Malcolm
      United Kingdom
    August 25, 2014

    Location right in the heart, so very convenient for everything. A beautiful building, inside and out. Bar particularly stunning. Customer service excellent. Staff friendly and helpful.

    Not too keen to having a frosted glass door to the bathroom, where the toilet is inappropriately placed right in front of ! Bathroom stylish but too minimalistic as there was nowhere to safely put hair-dryer (it was on the sink unit), nowhere to hang robes. No shelving and no full length mirrors in the rooms at all. Food in restaurant could have been better, disappointing.

    9.6

  • Gerard
      United Kingdom
    August 24, 2014

    Impossible to reach by car!

    5.8

  • Peter
      United Kingdom
    August 19, 2014

    The very unique character of the hotel and the high standard in general

    The price of drinks from the hotel bar.

    9.6

  • Michael
      United Kingdom
    August 6, 2014

    Great location and building

    Very smelly damp bathroom / broken mirror in bedroom / 25 euro charge for valet parking

    7.1

  • Richard
      United States of America
    August 6, 2014

    This was the best hotel we stayed at during a three week trip to France. It was centrally located to the sights in Rouen. The rooms were quiet and well appointed, and the staff was very friendly and helpful. From all else we saw in Rouen, this is the hotel I would recommend first.

    Parking facilities are non-existent, so reservations for parking are absolutely essential. The only other thing is the cost for breakfast. My wife and I are light breakfast eaters, and I will not pay $30 or so, per person, for a cup of coffee and a croissant. We walked to McDonald's for breakfast!

    10

  • Peter
      United Kingdom
    August 5, 2014

    The hotel has totally unique architecture, a luxurious pool, and greatly improved breakfast. The location in the old centre of Rouen is perfect. We travelled 130 miles from Calais to get there, and it was well worth the journey.

    Nothing really.

    9.6

  • Brian
      United Kingdom
    August 3, 2014

    Very well situated hotel. Very clean, staff excellent!

    Some of the interior statues of bulls are quite hideous! Obviously just a taste thing!

    8.3

  • Anonymous
      France
    August 3, 2014

    Old world feel with modern amenities; walking distance from key sites.

    Hotel is on a pedestrian only street and getting to the car unloading zone is a bit of a challenge.

    9.6

  • Ana
      United Kingdom
    July 29, 2014

    Swimming pool and lounge Grandiose entrance Location Historic building Design and decoration

    Rooms quite small for price

    8.3

  • Tom
      United Kingdom
    July 29, 2014

    Art work Room Bed Breakfast

    The front courtyard not open, did spoil it a little bit

    8.8

  • Sarah
      France
    July 29, 2014

    We loved our " modern " room. We enjoyed our dining experience at la Brasserie ( lovely food for a decent price, nice wine selection and great staff ) The spa is very beautiful and well equipped. A very good hotel !

    Our wifi was very poor in our room. We didn't go for the breakfast : it was too pricey for such a simple buffet. The spa closes at 18:30 on Sunday. The outdoor bar was closed due to renovation works. What a shame !

    9.6

  • Julian
      United Kingdom
    July 29, 2014

    Very friendly and helpful staff Excellent location

    Nothing

    9.2

  • Robert
      United Kingdom
    July 28, 2014

    Central location. General appearance/history attached to building.. Quiet. Decent bathroom. Staff generally helpful and attentive.

    Overpriced breakfast. Some poor service - long time asking for reception to answer phone. Several requests for tea/coffee facilities. Long wait for staff in spa to end telephone call to assist with questions. Modern extension very gloomy in corridors. Ventilation did not work in bathroom. Shabby looking information leaflets in room. Cost of breakfast/parking. Some decor looking rather overwrought, could do with being more understated.

    6.5

  • Anonymous
      United States of America
    July 28, 2014

    Location, room size, indoor pool

    10

  • Garry
      United Kingdom
    July 27, 2014

    Superb location, attentive and helpful staff at all levels, very comfortable hotel highly recommend.

    Nothing

    10

  • Mary
      United Kingdom
    July 26, 2014

    central location overall ambience pool staff responsiveness

    room was down a difficult spiral staircase and very claustrophobic courtyard was closed so no outside space and entrance round the back awkward

    6.7

  • John
      United Kingdom
    July 20, 2014

    The location was superb right in the middle of Rouen and we liked the spa bath (when it was open).

    The breakfast was very over-priced. All we wanted was a cafe and croissant and we could get that for 4 euros in one of the nearby cafés. The parking was also somewhat expensive.

    9.6

  • Narisa
      United Kingdom
    July 17, 2014

    The location and the room

    Renovation going on so could not see the entrance courtyard which is a feature. Expensive breakfast. Offhand staff. General unrelaxing atmosphere. It was lovely the first time I visited when it had just opened. Now full of hideous art and has a general air of not being cared for enough.

    6.7

  • Artashes
      United Kingdom
    July 16, 2014

    The location is great. The building itself is marvelous.

    Spa zone is extremely crowded and children of all ages are allowed in, it is not relaxing at all.

    8.3

  • Diane
      Australia
    July 14, 2014

    The architecture & decor was incredible. Felt like a journey through time. Fabulous bar, restuarant & outdoor area. The pool is huge and the spa area very indulgent. Location is the centre of town. Lots of great places to eat in the immediate area. We used Rouen as a base to drive to so many other amazing towns. Just loved it!

    Nothing

    9.2

  • Alexey
      Russia
    July 13, 2014

    Best hotel in town

    9.2

  • Ralph
      Puerto Rico
    July 11, 2014

    Location.

    front desk staff not helpful, ineffective and actually rude. Inadequate breakfast facilities.

    6.7

  • Anonymous
      United Kingdom
    July 10, 2014

    location bedding

    poorly designed modern rooms soulless place

    7

  • Nasser
      Saudi Arabia
    June 30, 2014

    perfect choice ..

    check in time is at 4 pm and the check out at 12pm!!

    10

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