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143 rue Trivalle, 11000 Carcassone, France – Show map
Excellent location – rated 9.1/10! (score from 338 reviews)
Rated by guests after their stay at Hôtel De L'octroi.
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122 properties in Carcassone
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338 verified reviews
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Hôtel De L'octroi's staff speaks: French, Spanish, English
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Outdoor Pool, Terrace
Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is not needed).
Private parking is available on site (reservation is needed) and costs EUR 10 per day.
Newspapers, Non-smoking Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English
3:00 PM - 8:30 PM
7:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged EUR 10 per person per night in a crib.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
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Based on 338 reviews
Value for money
Show reviews from:
Located just over a quarter mile from the medieval citadel of Carcassonne, the Cerise Carcassonne features an indoor swimming pool, hammam (public bath), fitness room, and free Wi-Fi.
Score from 2221 reviews Very good
Directly facing the ramparts of the medieval city of Carcassonne, the Hotel Des Trois Couronnes offers a unique view of the fortress and features an indoor, heated swimming pool.
Score from 475 reviews Good
The Hotel Montmorency is located at the foot of Carcassonne’s walls and across from the entrance to the medieval city. It includes Wi-Fi access, a pool and a hot tub.
Score from 523 reviews Very good
Offering views of The Carcassonne’s Medieval City, which is a 5-minute walk away, Carcassonne Bed and Breakfast is located in a residential street. Free WiFi access is available throughout.
Score from 14 reviews Wonderful
The hotel was clean, modern but the rooms were very small. Decor was basic IKEA, but that was all we needed for one night. We did not ask for breakfast as it sounded expensive, but there wasn't really anywhere close by to grab something. We had a car and paid extra for secure, private parking.
We had a 2 bedroom suite for 4 people, but it was tiny. I guess I expected a small sitting area, but, since It was only one night, we could handle it ok. Not sure I'd want a longer stay.
Great location for exploring La Cite and Carcassone itself.
The hotel was brilliantly situated for sightseeing. The staff were courteous and helpful. You could ask for coffee, drinks at any time. Facilities were very clean, rooms cleaned each day, fresh towels on request.The staff spoke good English which was helpful at times.I would definitely recommend this hotel.
There was no lift, to first floor which could be a problem for some with regard to luggage. Tea and coffee were not provided in the rooms. There was however a room service menu for food so possibly drinks could have been requested?
Hotel is brilliantly located near the main entry to the old centre of Carcassonne. Good value for money. Parking nearby is pretty easily accessed
Wifi was bad in room. Needed a hard cable (ethernet) to connect. Needed to suit in the lobby to get a decent connection. I wasn't the only one, there were others in the lobby for the same reason
Location. Helpfulness of staff.
Location, Staff very friendly,.
I was surprised at the size of the LARGE ROOMS. I especially picked Large Rooms over average and the rooms were very small. Also decor very dark which made the rooms smaller.
The location is perfect--just outside the citadel walls but only a 7 euro taxi trip from train station (the walk is about 20 minutes). The room was small but nicely appointed and plenty of room for our stuff. Bathroom was outstanding.We'd definitely stay there again.
The only negative is the lack of a hot pot for making hot water for tea or coffee, but considering everything else, that's a very minor thing.
Spotlessly clean, comfortable hotel. Friendly, helpful staff who all spoke English. Breakfast worth every euro. Ideally placed for visiting the medieval city and lovely restaurants a short walk down Rue Trivalle. A 20 minute walk over le pont vieux to the main city and the wonderful place Carnot and canal Midi. Would definitely stay here again
Lovely décor & super breakfast!
Lack of restaurant facilities as although avail in the city we arrived on a Sunday evening & would have liked a "snack" eg omelette or salad as had eaten lunch on the way
Clean and comfortable. Helpful and friendly staff. Good location.
Not the best signal for wi-fi in bedroom although good in reception. Swimming pool was a little on the small side. Bathtub was very small.
Location a few blocks to old city. Pleasant helpful staff. Swimming pool and lounge.
Location was perfect -just outside the city walls with secure parking. Very good breakfast.
Wifi connection was poor
Interesting rooms. Wonderful breakfast. Super helpful staff who went out of their way to book restaurants, taxis, make suggestions and generally very welcoming.
We initially liked the modern decor of the hotel and requested to change room with not much fuss, as our original room was by the main road and I am a light sleeper!
However there are not that many facilities available, terrible WiFi and the hotel was very quiet with one member of staff running reception bar and resturant. This made having a drink a little awkward and we were both the only guests about the hotel on two nights. We ended up going to the sister Hotel Chateau for drinks which was fab. Location is great, but if you want something more than somewhere just to rest I would look elsewhere
The hotel was pleasant and very close to the walled city which was important to us since we did not have a car. The pool was a welcome relief after the hustle and heat of the walled city. The beds were comfortable. We were not fans of Carcassonne as we found the walled city much like Disneyland. It was too crowded and too full of people. We will not return to Carcassonne. The hotel, though spendy for the condition, was a great choice. I thnk all of the hotels were overpriced in the city especially so close to the walled city.
The room was painted a dark color, very modern, but it make the room feel small and cave like.
Very clean and tidy. A restful space very close to the Castle but only 15 min walk to Place Carnot (City Square). Lovely breakfast. Little pool was an added extra. Would def. go back. May be add a chair to the large room we had.
The parking place: secure
the room and the equipment (bathtub, bed, wardrobe) were very tiny; compared to all other Hotels on our travel worst value for money; people were able to look from the hall into our room; therefore we had to keep closed the curtains all the time; breakfast: delivered on demand, no buffet; exactly counted peaces of cheese (2) and ham (2) per person, no alternative possible
staff, design and decor, location, pool and outdoor sun area, secure parking.
wifi was poor in our room but good in the bar and outdoor sun area
Would recommend this hotel although it's time the rooms were re decorated as they are looking tired and for the price you would expect it to be a little less shabby. Air conditioning wasn't great either :( but that's the only complaints. We loved it the location was fab wee shop at the back entrance and great kebab shop further up the street passed shop. Staff at hotel were great, helpful & friendly :))
Rooms needing redecorated air conditioning not very effective, I'm assuming that they are set at a certain temp to save money but considering the daily price of hotel I would expect better.
The hotel is in a great location at the foot of the Medieval city and 15 mins walk to the new town. Delux rooms are better than web picture, fresh,modren, clean and spacious. we really enjoyed our stay
Pool is shaded most of the time and a tiny wave pool. This didnt take away from our stay but was disappointing as it was a key reason we first booked
Location, swimming pool,
Breakfast too expensive
Perfect situated for visiting La Cité. Nice beds. The pool is a nice option on a hot day. Parking just opposit the hotel.
Rooms too small for 3 persons with luggage. Slow wifi.
I thought I had booked a large room but it was more like a small double room.
Location Separate room area for children
Doesn't look much from outside
Great location, in the foot-hill of the fortified medieval town, where all the attractions, restaurants, etc are located. Nicely designed in modern style with a small outdoor pool and a few games for children at the lounge.
One should ask for the room on the ground floor if has a problem with circular stairs. No refrigerator and no safe deposit box in the room.
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