Hôtel De Sers  

First the staff at reception, porter and concierge were great. Service was top notch and spoke English. They made us felt at home and were always ready to extend assistance. Second location was perfect, not behind any small alley, it is next to four seasons George v main street and it's five minutes to champ élysées and also to avenue Montaigne. ( shopping E.G. You are 5 mins away from two lv boutiques, Hermes, Prada and many more) also walking distance to lourve and Eiffel. Cafe and brasseries numerous and you can even do take away ( we did take away as it was raining and was tired after a long day walk and it was an experience and it comes with culinaries from Hediard) or shop for great french chocolate noir at Hediard which is just next door. For cabaret show the Lido and Crazy Horses is also less than 10 mins away. On room size we were given the deluxe room facing the street on 2nd for, surprisingly the noise level was bearable versus others similar European hotel have stayed in before. Lastly, it was also a surprise that the hotel allowed you to decide on the room temperature wherein choice between cool air or heater, which I thought was great versus stuffy and dry warm room. As a whole we were very happy with the hotel as we were looking for a blend of modern contemporary but yet Parisian rooms.

It is truly a small boutique hotel. The restaurants and lounge area is small and located next to the guest lift to rooms. Don't expect much from here, anyway you may not need it because there ar so any outlets near the hotel (less than 2to3 mins walk) for breakfast, lunch or dinner. Service wise of the restaurant manager and supervisor needs inproving to befitting a 5 star outlet. This was a slight let down after the other area staff was efficient, couRteous, attentive and took time to guide and explain. There was no menu in English.

It's very clean, beautiful and big! The stuff is really nice and helpfull. The position is also very good, it's 5 min from Champs-Elysees! All is great!

It's very, very expensive! I think this price is posible only in Paris!... I've been in many places and for this kind of hotel I wouldn't give such money!... If you can permit to your-self, than enjoy it!

I love this hotel. It has a great atmosphere, it's clean, it's close to everything and the staff are fantastic.

the Ambiance and the location

The staff were very pleasant, courteous and helpful and the accomodation was of a good standard and very clean.

The bar prices were high but this is Paris!

Nothing much, the reality didn't match the brochure, it is narrow, vey little hunging place, I wouldn't repeat it, money value consideration.

Although the room was small it was very comfortable and cosy. Also the room was very clean and staff were generous with towels and bathroom necessities.

The only downside to the room was the fact that there was not sufficient light. We would turn all the lights on in the evening but still could not see adequately.

Location

Room small

The staff was excellent, so friendly and helpful, couldn't have been better!!!!

Just a lttle difficulty regulating the heating ( thermostat at night)

Very good location, freindly suff, great food in the restaurant Good value for the price

Le service etait impeccable, la chambre super jolie, la location ideale. J'ai aime le wifi... Je reviendrai avec tres plaisir

Hotel staff members were friendly. The location of the hotel is very good 3-5 min. Walking to reach the champs-elysse.

The size of the room was small. The soundproof system in the room is poor.