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Convenient location and very quiet at night but very hard to get to by car.

When asking for heat, the evening receptionist checked out our heating unit, said she set it properly and that it would take a while. When we returned in the evening, room was cold and she was off duty. Next morning, the proprietor was dismissive in making comments like "I am only wearing short sleeves" "the engine for the heater is controlled by several rooms" and "it is on and will heat". After much time, it started heating on day two. Not foreign customer oriented.

pleasant, helpful staff. excellent location for city visit. comfortable, attractive rooms. excellent value.

Hotel location was convenient, room was very comfortable, good breakfast buffet.

Arriving by car is very difficult due to extremely narrow streets, numerous one-ways and erroneous gps routing. Parking is also difficult. No spaces in area in front of hotel when I arrived I was forced to wait 1 hour before one freed up. Hotel owner was blasé about situation and not helpful. I asked about the parking garage and he claimed that most people with rental cars didn't want to pay the 8 euro parking fee (I would have, gladly, but waas not offered the option.), That the garage was difficult to navigate and many guests preferred parking "down by the river" and walking "two minutes" uphill to the hotel.

Everything: proximity to the city center, very attentive and kind personnel, design and cleaniness of the room.

It was very difficult to find the hotel. The parking lot was very small and limited. I had to park a few miles away and walked to the hotel. The shower was very small, about 1.5 feet by 1.5 feet. The bed was hard and I could not have a good sleep. I certainly will not go back again.

Great family run hotel. Very friendly and helpful staff.

The very central location and the very great luck to get a parking space right outside the hotel.

Location was great. Walking distance to most of the city attractions and restaurants.

Bathroom was very small. The walls were too thin, too noisy. WiFi didn't work in the room (only downstairs).

Ideal situation for exploring Arles and surrounding area. Although no parking available at the hotel, there was no problem finding a space around the town although possibly the summer could be a problem. Breakfast was included in the price.

It would be nice to have had some English speaking TV channel other than CNN

This is a beautifully kept 2* hotel right alongside the ampitheatre. The room was lovely and the shower room gorgeous. Everything we could have asked for was there and some! Will be coming back again!

Alain and Brigitte were fantastic. We were a party of 16 and took over 6 rooms. They couldn't have done more for us. They recommended and booked restaurants that could cater for our large number and they were all excellent. 2 of our party had to stay at a different hotel but they were happy to let them join us for breakfast so we could all eat together. They really made our stay in Arles very special! Any request for extra pillows, towels were quickly dealt with. The location is brilliant being in the centre of Arles. All in all an excellent hotel and fantastic value for money. Thank you.

Nice innkeeper, comfort and beautiful room, good location for visiting the town. will definitely stay here next time.