Kyriad Disneyland® Paris  

The only thing I liked about this hotel was the location, it was very convenient for the 2 Disneyland Parks, but there are other hotels just as close that don't cost much more. It looks lovely on websites/ in brochures and claims to have a family/ relaxing feel but in reality the rooms are small and shabby and it seems to cater largely for big groups of noisy teenagers. (I have nothing against noisy teenagers, I just don't find them relaxing!) I felt misled and was so disappointed that I actually wanted to leave after our first night but was told only the manager could offer us a refund. As he didn't get back to us until the day before we left we were stuck there. If you are considering this hotel I would strongly recommend that you continue to shop around - you can get something much better for your money.

I didn't like; the broken lift; the noisy room (faulty air-conditioning I suspect); having to waste time changing rooms; the small & cramped rooms - not even room to get out of bed on 1 side; having to live out of suitcases for 1 week because of the lack of storage - only 1 tiny wardrobe; the shabby room E.G. broken chair, curtain hook falling out of wall, wires sticking out of phone, torn cushion cover,stains on walls, ceiling, curtains, bedding, lamps etc ( and we were in a refurbished block apparently!): being allocated a 20 minute breakfast slot and then still having to queue for 20 minutes outside & feeling like I was in a school dining hall once inside because of the layout and the fact the hotel is full of school groups; not being able to get my 5 year old daughter to sleep before 10-11pm because of the noise from the school groups returning from the Parks and therefore everyone being tired for the duration of our holiday.

Was 100% hapy with this hotel ,it was not noisy but very quiet.food very good and buffet exellent,shuttle bus to disneyland very frequent .Rooms so warm ,comfy and clean.I have been to disneyland paris on 7 past occasions staying at santa fe ,cheyanne and raddisson ,but the kyiad was the best so ,will stay here next year and will book it with booking.com ,many thanks for such great service michelle portelli

Staff at the Reception was helpful. I liked the surrounding area which offered nice countryviews and good walks around the hotel. It was very safe area for children. Staff at the Breakfast room were very nice and one understands that interaction is kept to the minimum as they were very busy with the influx of guests.

First night was a disaster. We were placed in a room just above the bar. It was hot and no air conditioning was lit as we were told that they switch it on after 1st May (the law they said!!). We could not open the window as there was too much noise and people smoked just under the window. We complained and the next day we were moved to another area of the Hotel with a nice country view although it was near a construction site. Some guests had no sense of time and throughout the night were noisy. Breakfast area should be expanded as it does not cater for the large amount of people who need to make use of it.

The distance between hotel and Disney facilities.

First two days, we had no hot water at all between 7:30 and 8:30. The heating was malfuntion the first day. The photos seem to be from a sample room that never exist. The wardrobe is smaller than my suitcase. A familily of four haven't enough confort. The wifi is only for a small area around the reception, not for the second building. You have a card with a 20 min period to arrive for having breakfast, and must wait outside (-1 to -8 º C) with children if there are many people (usually). This is the worst hotel I've ever met. No room service, vending Machines for Sandwiches, and... etc

i had a wonderful stay with my family.. its very kid friendly and proximity to Disneyland with shuttle service is an added advantage. The spread for breakfast is also very nice. Overall a very nice stay.

Hotel, facilities and staff were great!! Very helpful.

The shuttle bus between the 4 associate disney hotels was not enough. There were a few occasions where we would be waiting a long time to get a shuttle to and from the parks, mainly to get to the parks and would have to wait for at least 2 shuttles to go before we got onto one. More frequent shuttles and possibly more direction regarding getting on and off the shuttle.wpuld be helpful as people did not queue and were inclined to.push and shove to get on the bus. Even with children and pushchairs. As a result of this we are unlikely to stay at this particular kyriad hotel again, however if the issues with the shuttles were addressed, we coukd chang our minds.

The location: near to Disneyland.

35 minutes waiting time for breakfast!

Convenience for Disney.

Internet a bit iffy.

The helpfulness of the staff especially Mr Rafael for helping me to make the police report when our bag was stolen. His kindness was also appreciated when he made the phone to our embassy. Not forgetting the gentleman who drove us to the police station. With my humble heart I would like to thanks Mr Rafael so much for his kindness that made it possible for us to be back home safely. Please ask Mr Rafael to contact me through my email so that I can thank him personally. Personally I think that was the most memorable and heart touching experience by staying in your hotel. No matter how good is the hotel but if no caring is shown to the guests, the memory will be forgotten. This I will remember and cherish in my life.. Thanks again.

Close Tod Disneyland Paris Resort With Free Buses To The Park, Ideal hotel If Wanting Just a Cheap Night Before The Parks.

No Swimming Pool Like Most Other Hotels Close By.

The staff was very friendly and the location was perfect

Staff were very helpful and spoke english so it wasnt a problem when u ask them questions..nice facilties near disney and vald europe shopping..shuttle service was a big help..

More choices for breakfast

Free Car parking and a bus every 15 minutes to and from the Parks

The room smelt of smoke whenever you entered the room.