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Domaine du Val de Roland
3 rue de La Lanne, 65120 Luz-Saint-Sauveur – Show map
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17 properties in Luz-Saint-Sauveur
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580 verified reviews
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Domaine du Val de Roland's staff speak: French, Spanish, English
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Outdoor Pool (all year)
Ski Storage, Ski Passes Available
Skiing, Hiking, Cycling, Sauna, Indoor Pool (all year)
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Shuttle Service (surcharge), Laundry, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
4:00 PM - 9:00 PM
8:30 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Free! Pets are allowed. No extra charges.
Cards accepted at this property
Domaine du Val de Roland accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Apartments are cleaned once a week for an additional fee.
Please note that if the apartment is not cleaned before departure, guests will be charged a fee.
Please notify the hotel in advance if planning to arrive after 6 pm.
Photo identification is required upon check-in.
Based on 580 reviews
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Spacious with a good- sized kitchen. Apartment had everything we needed.
Entrance to chalet A was unfinished so felt like we were walking into a construction area. Guests are responsible for making and stripping beds, and cleaning before leaving - this made to morning of departure busy.
The location is great, village very useful for touring around. The staff was very attentive and always with a smile. The apartment had all we needed. Laundry room met our needs. Pool was nice for the kids. Fast check in and out, option for bread to the lobby every morning was great.
The building are ugly... could use decoration and painting. Kitchen a little too small. Twin bed too soft and shaky, sofa opened to bed has bumps and not comfortable. Wifi only in lobby.
Nice place, apartment clean and facilities nice. Location good for travel in the area, close to center of village yet quite pastoral. Apartment very small for 5..
The beds. Lack of kitchen equipment.
Smells dingy when you enter, furniture outdated, used own glasses, they were too small, feels like a factory, with cemented corridors like it was unfinished, and to top it off when checking out a cleaning inspection scheduled every 10 minutes, so you needed to be ready in exact time. The average score of 8 is highly overrated...
Location is good and appartment is nice.
The attitude is not pleasant. Have to stand outside the office for WIFI. (Rain, sun) No hot water on first night, just because they've not adjusted the thermostat right. And no one to handle such situations out of office hours. Very basic build of the buildings. Bare cement floors.
Easy free parking, a five min walk to town away from the busy centre that was chaotic, but exciting, during the Tour De France.
Staff were disinterested - but it was very busy- room was advertised to sleep five with a bunk and a single. It did not have this- it had a single and a pull out sofa bed. The accommodation was very cramped.
- Good location a short walk from the village - Cooking facilities to self-cater - Quiet location
- No coffee/tea cups - VERY small rooms - Expectation to clean the apmt at the end of the stay, even though this wasn't reflected in the relatively high price for a tiny apartment (€150 a night?!) - No spare toilet roll - how much would it really cost them?! - Make your own bed when you arrive and then take the sheets to the laundry at the end of the stay. Again, fine if in a cheap hostel, but this is a pricey apartment given its size and standard of facilities
Style of accomodation Pool General lounge facilities Location with views Proximity to village
Poor position of some electric sockets
Location, Sauna, rooms were a great size
Wi-Fi is only available in the reception area. Now that almost everyone uses Wi-Fi this really should be available in the rooms now. Also the shower for some reason had the mount located just above the bath so to use it as a shower you have to sit in the bath and hold the shower head
the room was very comfortable. the apartment was close to the city center. for additional payment there is a washing machine and dryer. there was a pool
weak wifi we had to clean the house in the end of our stay and to put the linens when we arrived.
Excellent location. Friendly staff. Lovely pool area.
Close to the city centre while being in a quiet location. Spacious room with nice cooking facilities. Reception spoke several languages including English.
No cleaning supplies included. Not even garbage bags! Dish washer didn't work and was replaced by another that would not complete a cycle.
Nice clean large apartment, close to town. Storage provided on ground floor for cycles. Lift to all floors. Lovely views of the mountains.
The location provides standard lower medium class accommodation. There is not much special in it. It is quite all right to stay a couple of nights if you don't expect high quality. This is not the place to spend your long dream vacation, though. There is one luxury item: a swimming pool that is partly inside, partly outside.
Many little things require improvement. The property was apparently built saving costs in everything, including design, which reflects itself in a lower quality. Wifi was difficult to get working and it only worked in the lobby. Sauna was forbidden for minors and it was forbidden to throw water on the stones, making the sauna unusable. The lobby had limited opening hours, closing at 7 p.m. and 10:30 a.m., keeping you in a hurry with both arrival and departure. Bring your own stuff, such as toilet paper, and you will not be hit by occasional flaws in the service.
Beautiful apartment, well equipped and very clean. Very clear departure and arrival instructions. Couldn't fault the apartment or its location
Better for large groups, and certainly would be more reasonable for winter. Liked having spa, sauna and pool available.
Wifi should be everywhere, it's standard now. No shower curtain and water gets eveywhere. No hallway lights to the room, had to make beds and clean room yourself. Staff was not particularly helpful.
Easy walk into town.
Unpleasant room smell. Lack of basic maintenance, eg kitchen tap loose. Would not use again.
very nice staff. Enough forniture. Clean. Good views. staff muy amables. Suficientemente amueblado. limpio. buenas vistas
Lots of children in swimmingpool. Muchos niños en la piscina
Very friendly staff. Very good facilities
Misled a little on location - distance to Cauterets specifically
Quiet location close to the town
WiFi only available at reception
very basic, not very well stocked with equipment, ie no cups , etc
Good location, room was very clean and well equipped.
Room was pretty small. Children were keen to swim, it would've been nice if the pool was a bit warmer.
This is our second time staying here . It has everything you want when skiing . Good accommodation , clean and value for money . I have recommend this accommodation to many people . Will be back again
Location and facilities
Jacuzzi, swimming pool and sauna is closed too early from monday to friday. At 18:30. Not enough time to arrive from skiing and relax for a while.
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