Novotel Convention & Wellness Roissy CDG  

Goed restaurant, prima parkeerfaciliteiten, vriendelijke bediening, nette kamers.

Via Booking.com vul je allerlei details in, die bij aankomst niet bekend waren. Receptionist luisterde niet naar mijn antwoorden en stelde vragen 2/3x. Vervolgens kregen we niet de gereserveerde kamer en moesten terug naar de receptie. Ofwel hoe kan inchecken in een vooraf gereserveerd hotel in 2011 een uur duren. Slechte start en slecht voor Booking.com.

Design en service. Mijn tv deed het niet en ik kreeg gelijk een update. Ik vind alleen de bedden niet heel goed vergeleken met bijv een Marriott of hilton. verder verblijf ik graag in dit hotel ook is het iets duurder vergeleken met de zojuist genoemde hotels. Personeel is vriendelijk en de ramen vd kamers kunnen open, dat is voor mij een groot pluspunt.

betere bedden.

Ligt dicht tegen cdg Airport en is goed om er te logeren, gratis wifi, eten in restaurant kan wel iets beter.

ontbijt is erg goed, sportfasciliteiten ook

geen bodylotion in badkamer

het geheel is heel goed, maar het restaurant personeel, kan niet met terechte kitiek omgaan.

het restaurant

The short guy working in the restaurant was nice. The room service was delicious and well priced.

I was really disappointed with my stay. I booked this hotel because it had spa facilities, I booked through an external company, whom I email a week prior to my stay at your hotel to male a reservation for a massage the day of my arrival. (I have a copy of the email they sent you). When I arrived no booking was made, and I was not aloud to make a booking for that day either. When I arrived my room wasn't ready, I booked a smoking room. I was told I could have a non smoking room, or wait half an hour. I waited half an hour and returned to reception, they called someone and said to me sorry I can't get through, how about you just smoke out the window. Not the kind of service I expect from a hotel of your calibre. On check in I wasn't told of any of the facilities, so when I called the spa to find out where the sauna and steam rooms were I was answered with "in the hotel"!! Um, yes thanks, I think I can figure that out, I was actually looking for the floor? Overall I was really disappointed as this was my last day ineurope after a month and I wanted to stay somewhere nice where I could get a massage and none of these things happen. I would never stay again and I will never recommend my friends stay. I normally always stay accor, this hotel is certainly not up to accor standards.

They have refurbished the hotel recently.

Loooong shuttle to get to the cdg terminals. One should estimate more than 30 mins, even if it is just next to the hotel. Taxis will not bring you due to the short distance. Wi-Fi is still charged.

Location near cdg

Insufficient staff at desk at time of check out, long waits to check out, no concierge to assist with questions, too many noisy children's activities in lobby area.

Convenient location near the airport.

We experienced confusion due to the number of Novotel hotels near the Paris Airport. We first went to the wrong hotel. This was made bigger for us by the fact that we arrived late at night after a long day of travel with a large amount of luggage, and we were too tired for the extra effort needed to retrace our steps and head in the correct direction. We did not know there were multiple Novotel hotels and assumed the airport signage for Novotel was for us. You might consider adding some directions to your confirmation to alert guests to watch for the correct hotel.

Nice big room, quiet even proxy of airport

I was looked after by Henry in the restaurant. He was polite and professional. The people who work in receptionn were welcoming.

The price for a room for one night

Early check in. Fitness center. Good breakfast

Restaurant. Limited menus and mediocre food

Appreciated early check-in. Nice fitness center.

Found restaurant food substandard. Would have liked coffee in the room.