诺富特鲁瓦西戴高乐会议与疗养酒店  

The staff was extremely friendly and helpful. We felt very welcome. We do not speak French, but all staff members spoke English well. The facility was upscale and very clean. It was great place to stay before catching an early morning plane.

Friendly staff, clean rooms, decent enough breakfast & pool area.

They should think about increasing the frequency of the shuttle bus.

DAILY BREAKFAST IS NOT INCLUDED IN ROOM RATE.

The food at dinner and breakfast was only luke warm, including the coffee. Also the food wasn't very good

Liked the building, lobby and design.

Mediocre service, rooms very small and furnished on a budget.

Proximity to the airport and availability to free shuttle service.

Service in the restaurant was not good. The attitude of one of the waitresses was really very poor and quite disrespectful. The second waitress was delightful and more than happy to help, though.. I know you were busy, but to be honest, you should know from bookings how many people you have staying, and flex your staffing levels accordingly.

Good airport location. Clean rooms.

Poor menu. over priced.

The kindness of staff

Far too trick to access. There should be a human welcoming guests at the cdg2 tgv station. The current organization is not acceptable, and I will not be consider using this hotel, nor recommend it because of that. Also, I am used to traveling a lot in the Middle East, Accord should consider having larger rooms and proper bathroom. These are not the 80ies anymore, and your bathrooms look too much that your accountants designed them. There was a promotion on the room price, so that's tolerable, but come on, for the original asking price, you must be kidding. Your employees do a terrific job at being so nice and friendly. Let your shareholder do an effort too. Give back to the customer.

The short guy working in the restaurant was nice. The room service was delicious and well priced.

I was really disappointed with my stay. I booked this hotel because it had spa facilities, I booked through an external company, whom I email a week prior to my stay at your hotel to male a reservation for a massage the day of my arrival. (I have a copy of the email they sent you). When I arrived no booking was made, and I was not aloud to make a booking for that day either. When I arrived my room wasn't ready, I booked a smoking room. I was told I could have a non smoking room, or wait half an hour. I waited half an hour and returned to reception, they called someone and said to me sorry I can't get through, how about you just smoke out the window. Not the kind of service I expect from a hotel of your calibre. On check in I wasn't told of any of the facilities, so when I called the spa to find out where the sauna and steam rooms were I was answered with "in the hotel"!! Um, yes thanks, I think I can figure that out, I was actually looking for the floor? Overall I was really disappointed as this was my last day ineurope after a month and I wanted to stay somewhere nice where I could get a massage and none of these things happen. I would never stay again and I will never recommend my friends stay. I normally always stay accor, this hotel is certainly not up to accor standards.

Stayed there to be close to airport for departure to nz the next day.

Comfortable and convenient to CDG airport.