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Receptionen eller mangel heraf

Management could be reached at off hours

The location is very good, just outside the door and your in the heart of the town.

We stayed on two occasions, Monday night and then the following Saturday night and we had room 19 on both occasions. The rooms is quite nice and clean, however the shower head was defective and had to be hand held during use. There was also some strange noise from above the room on the first night of the stay, (but not the second), it sounded like a dog tied to a long lead which was being dragged about!! Security is quite poor, all the room keys have to be put onto a peg board which is outside of the reception room, it’s on the stairway wall and can be accessed by anyone as it’s obvious your not in your room when your key is on the board, therefore anyone can get into it. My email confirmation from Booking.com said that reception was closed from 13:00 until 16:00 on Saturday so as we needed access to our room in the afternoon we made sure we were there before 13:00. We were actually there at 12:33 and the hotel was closed and a make shift sign had been put on the door saying reception was now closed. This put us out considerably as we had to wait for over 4 hours to be able to access our room and had to sit on a bench with our luggage, thankfully it wasn’t raining. The young woman on reception was completely unhelpful and uncaring; she is perhaps in the wrong line of work. Finally there is no provision for storage of luggage after you exit your room. I personally would have thought that as the only flight to the UK leaves at 22:55 this provision would be available, even for a small charge. Finally don’t trust the local taxi drivers, we took a cab from the airport and he took 15 minutes to get us to the hotel, he took us onto an auto route and charged 11 euros. I was out running and saw the airport, I did a short detour to the airport departure lounge and my GPS had the distance as being 2.

Staff were very friendly (although spoke limited English), provided us with everything we needed for our 8 month old including cot (10 euro) baby bath, highchair and food warmer. Excellent location for exploring the town and for the airport.

We were near the top so quite a few stairs and no lift but they had an area where we could store the buggy at ground level.

Good position

Plastic basin in bathroom. Shower rose that would not stay up. Exceptionally creaky floors - a small amount is ok - but not to this extent. I will do all I can to avoid Beauvais in future. Places there are far too expensive for what you get. They are obviously expecting to reap big returns from the Airport.

Good Location

Bathroom covered in mould. Expensive - typical French 2* - in need of renovation.

The room was very clean and cosy, the staff very friendly. The room exceeded my expectations for the money I paid.

Excellent location, staff very friendly and very clean

Location was in the middle of town. Not a chain, so nice details in the room. Although not modern, it was obviously cared for.

Not a criticism, but no parking, but parking was available in nearby streets. Be wary of the one-way system(s).

what I really,liked is the location of the hotel. the room was clean!

no elevator and three floors with luggages almost killed me...i wonder how an older person would have handle that. no wifi..it's a lie, the wifi you cath from there is the mcdonalds' one

The receptionist was very nice and helpful. Perfect location. Clean and tidy. Good value for the money.

located in the very center of Beauvais lots of shops and bars near nice wooden furniture separate toilet shuttle stop to the airport in 5 min walk at the reception you can get shuttle schedule

Super

The location was ok; the room was pretty clean

The staff was awful- they seemed friendly but actually do not do anything to help you. Very poor english which is not acceptable for hotel which is used only by foreigners taking their flights from Beauvais airport. I was traveling with my parents- and ok- I knew in advance about the stairs ( believe me- there are a real trouble), but we ordered a taxi at the moment of our arrival ( or at least we thought we did ) and girl confirmed that everything is ok, the taxi will wait for us on the next early morning. Then we took a walk in Beauvais (very nice small city) and when we returned I just decided to check the thing with the taxi- because the girl was gone and there was a man on the reception. And guess what- no taxi ordered, he just gave me the phones of some taxis ( and I don't speak french!) and told me that he cannot order me a taxi- it is better to take the bus. So me and my father went to investigate where the hell is the bus stop and so on. I was so mad. And 1 more thing- you can't sleep at night (except you have ear plugs) because the plumbing is terribly loud and the floors are also loudly- you can hear all the time people walking or washing. My reco- if you have other option do not stay at this hotel. It is not worth at all.

Clean tidy and near to the shops and a good restaurant just out the hotel turn right then first right again excellent!

The price of the breakfast!

Value for money

Although check was stipulated as after 1300, the reception was closed from 1230-1600 (sign in window stating this fact)

The woman on the desk was very helpful and spoke good English. Our room, #18, was on the top floor, so quiet although it looked out over the road and towards the cathedral. Good size room, comfy bed with extra pillows. Small, but perfectly serviceable bathroom and separate WC. Basic toiletries provided. An easy 20 minute walk from the train station. A relatively easy walk to the airport +/- 1 hr. Recommended for the french villas you pass on the way out of town. FYI: - reception closes at 10pm, so call ahead if you're going to be later than this. - no lift

I loved the location it is located in the middle of Beauvais with lots of lovely shops and McDonalds next door... Train station a short walk. Rooms very clean and windows opened onto the street so lots of fresh air and light.

We arrived on a Tuesday around 13:20 and the hotel was closed as it closes for a few hours every day. I rang the emergency no on the door and the gentleman that answer had very little English. I taught to myself this is a bad start to our short 2 day holiday..

This was our second visit to this fabulous hotel and we were not in the least dissapointed.We got the same room which just added to our stay. The hotel is in a fabulous location right in the heart of everything. Staff were very friendly and the housekeeping excellent. We will always return to this hotel.

It is a very average budget hotel which does not offer value for money. The breakfast was really expensive for the quality of the food served.

Nothing good. Level of the hotel very low

No available wi-fi connection. No elevator. No front desk after 10.30 pm. Bathroom too small and no light in the shower Bed is too short and narrow

it didn't open until 4.00pm - contrary to the web information which indicated 1.00pm.

Breakfast was excellent. Shower was surprisingly good. Room was clean and comfortable

Internet never worked. Hotel was closed from noo n to 7 pm on the day of my arrival. I was not informed of this on my booking. Furthermore, the hotel's advertising did not indicate that it is ever closed that long. I could not get the phone number posted to work using my international cell phone (likely my fault).

No lift and very steep winding stairs. It is not suitable for seniors or persons with enabilities. Moreover there are 4(!) floors in the hotel above ground floor. Information about free parking is not correct. There is not parking nearby. You can use parking places on the street (if you succeeded to find free place) from 18:00 till 8:30 for free. But starting from 8:30 you must pay and maximum duration is 2 hours. You cannot leave a car for longer time. Staff was not rude but was not helpful as well.

Lack of welcome or friendliness of the reception staff