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Property Highlights

Free WiFi

Places of Interest:

Church of Saint-Jacques (0.2 miles) Subé Fountain (0.2 miles) Manège et Cirque de Reims (0.2 miles)
Show map Quality Hotel de l'Europe Reims & Spa

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Newest reviews for Quality Hotel de l'Europe Reims & Spa

  • Aleksey
      Spain
    August 26, 2014

    Excellent location and friendly staff

    They allow pets and that's great, but obviously carpet floor and pets are not compatible for the hotel.

    7.1

  • Ian
      United Kingdom
    August 17, 2014

    Decent size room, large bed, helpful staff. A minutes walk from all the main restaurants.

    Parking was a problem. Hotel decor in need of a bit of TLC.

    7.9

  • Sue
      United Kingdom
    August 10, 2014

    The hotel is well positioned a short walk from centre of Rheims. The bed was comfortable, although the room small, it was at the back on the 3rd floor so although no air conditioning it was fine to leave window open, quiet for a location so near city centre.

    The hotel is shabby and needs a refurb. The corridor smelt of smoke although the room was ok in this respect. We were unsure about the general cleanliness when we found a large black slug on the bathroom ceiling. The hotel said we were looking at a hole in the ceiling, either way it wasn't good.

    5.6

  • Lorraine
      United Kingdom
    August 10, 2014

    Location

    Car parking was very cramped and expensive. No tea & coffee facility in room.

    5.4

  • Sven
      United Kingdom
    August 8, 2014

    Hotel is in the centre of Reims, walking distance to many places of interest

    Lifts and stairwells need to be replaced / cleaned

    6.7

  • Pauli
      Finland
    July 27, 2014

    Good location

    Non helpful staff. Dirty. Almost all of the furniture was broken in one way or another.

    5

  • Kristin
      United States of America
    July 27, 2014

    Very friendly staff Conveniently located

    The room was not well maintained, the window frame in our bathroom was rotting I have an appreciation for older hotels, but this hotel seemed musty Our room was not as clean as I would've liked

    6.7

  • Paul
      United Kingdom
    July 23, 2014

    Location Private car park Staff were all ok Good size bed and clean. Breakfast generally ok

    Aircon faulty first stay Shower broke 2nd stay Fridge not working 2nd stay Bathroom tiles needed re-grouting Outside window view really run down Corridors dark and narrow

    7.1

  • Madeleine
      Netherlands
    July 21, 2014

    We liked the location and the fact that it had a locked carpark (at a price). We liked the possibility of having a spa in case of disappointing weather. We had great weather so we spent a lot of time outside. We were just 50m from the busy centre. Great. My little dog however was the only creature liking the well air conditioned room 106 in the hot weather.

    All the rest. We were put in a room (106) with "views" on cracked walls around us. On the roof was some sort of ventilation exit, probably from a kitchen. It made an awfull noise day and night. When you put your head on the pillow it vibrated your brain away. Because we had driven 900km to get there we were so tired we slept more or less anyway. The next night however we were awake most of the nicht. Ear plugs helped a bit, but the resonance of the machine throughout the room and into our heads made us very tired. The room itself was very tired too. The curtains came of the rail at several points. Some of the sockets did not work. The bed was the only thing remotely comfortable. At check out, the girl just said nothing was her fault. The staff in general did not seem to care much. The breakfast room was tired too. Cleaning staff have no room to manouver around the very narrow corridors, so they leave everything - sheets, towls, etc - on the floor of the corridors, so if you are not stable on your legs, you might fall and injure yourself. If you decide to visit this hotel, I jave no judgment on other rooms, but at least do AVOID ROOM 106 and (if any) above it at all cost!

    5

  • Brian
      United Kingdom
    July 7, 2014

    Well located by place Erlon with good underground parking nearby. Once we could find anyone at reception on leaving we were given a small discount for poor service.

    As the rooms was advertised as reduced from 250€ the hotel and room was a huge disappointment. 2 room lights did not work and one outside the entrance hall to bathroom was not replaced leaving it dark. TV remote batteries were flat and needed changing. Room was drably decorated. Narrow stairs up to the room was dark with no switch until the top. There was a displaced ceiling tile leaving a dark hole near our room.

    5.4

  • Jj
      Ireland
    July 1, 2014

    Our room was dirty, staff unfriendly and all in all just hated even being in the room. Was disgusting! Room 207 was our Room in case the hotel are reading this, was like a bad joke being played on us. Just horrible and put a big dent in the experience of the lovely wedding we were attending

    4.2

  • Gordon
      United Kingdom
    June 30, 2014

    Location

    Decor very shabby, patched up ceiling were there had been a recent leak. The two electric sockets were the television was plugged in to did not work so it had to be plugged in elsewhere. Then when I turned the light off in the hallway the television turned off.

    4.6

  • Justyna
      Poland
    June 23, 2014

    Close to the conference center, close to the city center

    view from the room (on the roof)

    7.9

  • Graham
      United Kingdom
    June 22, 2014

    The location

    The room was small and the bathroom was very small.

    5.8

  • Peter
      United Kingdom
    June 13, 2014

    Hotel badly needs a refit/refurbishment. Rooms were tired and needed maintenance

    6.7

  • Massimo
      Italy
    June 11, 2014

    Hotel assolutamente da evitare. Staff scortese, la camera era sporchissima, il water sporco di escrementi, capelli e peli ovunque, polvere ragnatele, asciugamani sporche, filtri per l aria ricoperti di polvere e muffe, mobili scrostati, macchie ovunque. Per non parlare della puzza di fumo nella camera nonostante avessimo specificato non fumatori. Pessimo rapporto qualita prezzo. Per 80 euro a Reims trovate certamente di meglio. Mai visto un albergo cosi sporco. Sarebbe da segnalare alle autorita'. Vergogna! Don't go to this hotel, it was the filthiest place i have ever seen, with hair and webs everywhere and the toilet covered with excrements. Stains everywhere. The room stank of cigarettes, the staff was annoyed at our requests of generic information because he was busy talking on the phone. Poor insulation, it gets very loud at night if you have a room om the main street. My only advice, avoid this dump. With the money they charge you can find a much better accomodation.

    3.3

  • William
      United Kingdom
    May 30, 2014

    car parking

    No restaurant or bar, had to move room because first one was dirty shower hanging off wall, net curtain very dirty and torn, carpet needed replacing. would use again but only overnight

    6.7

  • Christine
      Australia
    May 22, 2014

    Nothing, we cancelled our booking and had to pay for the first night, We were only there for an hour. Very poorly maintained, air-conditioning in the first room we were allocated was disgusting, filters hadn't been changed in years. The wi-fi also didn't work. Second room was in the attic with no air conditioning. That finished us we booked out. Also the safes didn't have locks. The corridor lighting was awful and the place was like a "rabbit warren". If there was a fire it would be disastrous, couldn't find instructions as to where to fire escapes were.

    Nothing about this place at all.

    4.2

  • John
      United Kingdom
    May 19, 2014

    Location, easy access for wheelchair and good parking. Fantastic spa attached to hotel.

    7.9

  • Andrew
      United Kingdom
    May 16, 2014

    location and price were perfect

    Room was dirty. Shower head wouldn't stay up so had to hold it when showering. Toilet leaked. When we told the lady at reception and asked if we could have another room as the hotel was almost empty she said no. she will send the maintenance man up. He never turned up.

    5.4

  • Jennifer
      Australia
    April 29, 2014

    The light switch in our corridor did not work. We had to use our own torch to find the stairs. Air con turned off and the room was very musty since the window would not open. No wifi in our room.

    6.7

  • Viacheslav
      Netherlands
    April 29, 2014

    Staff, location.

    7.9

  • Garreth
      United States of America
    April 8, 2014

    Close to train station & downtown

    Noise level (but we had a room facing the street) and quality of room (beds were so-so)

    5.8

  • Nenad
      Croatia
    March 16, 2014

    dirty room, bad bathroom,

    4.6

  • Valeria
      Russia
    February 2, 2014

    We appreciated a very personal and respectable attitude to us. The personal organized a nice champaign tour for us, provided advices regarding point of interests in Reims. It was a really family atmosphere in the hotel

    8.8

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