Hotel Ferry Emeraude  

Breakfast ok

Whole place was dirty

Simple basic hotel friendly staff handy for ferry

Too expensive for such quality of services

There is nothing good about this hotel. Other than the fact we couldn't stop laughing at how bizarre the whole place is. Fawlty Towers......We actually stayed her twice. One night before and after going to Disneyland Paris. We chose this hotel as it was one of a few that had 2 separate beds for our 4 and 15 year old and within walking distance to ferry, but a further walk to the main St Malo area.

I understand check in was 3pm, however turned up just before 2pm by taxi hoping to drop suitcases off, but was completely locked up...Lovely walking around with all our luggage!! Also on the day of departure, after we had spent 4 days in Disney we were exhausted and were 20 minutes late checking out. We were literally asked to leave our room (I was half dressed when the owner walked in to our room) The owners left the hotel after us and not thanking me for holding the door open for them. Again they locked the hotel up so they could go out. Why run a hotel if you only spend a few hours there!!! The rooms were a bit dated and weirdly presented, although fairly comfortable and we all slept well. Shower tiles didn't look like they had been cleaned in years. Even my messy teenage son had notice this! Whilst my partner checked out, I used the downstairs toilet to put my makeup on. It was filthy and there was no soap. Owners very frosty and not welcoming. We visit St Malo regularly from Jersey, but this hotel will not be on our list!!!

Helpful obliging staff. Secure place to store bikes. Generous continental breakfast. 5 minutes walk from ferry terminal, 5 minutes walk from shore and restaurants, safe easy cycle ride from railway station.

Noisy neighbours ( room next-door) unable to keep their voices down. Bellowing german at each other ( in quite a friendly fashion) at 2am. This has only happened once though, in all the times we've stayed there. Hotel is normally very quiet - a staging post for tired people crossing the Channel.

The hotel is close to the ferry terminal and staffs are kind.

The hotel is far from the train station. Internet was not available. Foods in breakfast were a little poor. A staff kept our baggage after checkout, but put it in a space where anyone can see and take it.

Friendly staff, good location. Decent facilities and a cosy atmosphere. Good for short stays, with easy access to the major selling points of the city. Overall I was happy with my stay at this hotel.

Rooms were quite small, bathroom lock was broken.

Good value and looked after our bicycles.

The only reason I chose this hotel was because it was close to the Brittany Ferries terminal and certainly it was as descibed at 300m from the port.

Location good for ferry terminal and old town.

The proprietor only made one appearance. The hotel seemed run down it had window boxes that only had cigarette buts in them and the shower head in the en suite bathroom was filthy. When we left next morning the hotel appeared to be empty, which seemed strange. Also we didn't even consider having breakfast there for lack of cleanliness.

Hôtel bruyant, mal insonorisé. Infrastructure vieillissante. Hygiène et propreté à améliorer: odeur dans la chambre, oreillers et ridaux jaunis, fenêtre sales, moisissures dans la salle de bain, prises électriques mal fixées. Pas de place pour garer les voitures.

Nous avons aimé quitter la chambre bruyante du 1er étage pour une plus calme sous les toits.....

La propreté est douteuse, les chambres du 1er étage sont bruyantes : on entend les voisins, l'eau dans les tuyauteries, les sanibroyeurs voisins....

Chambre très standard. Stricte minimum. Douche très petite. Sale odeur dans les toilettes.