Four Points Sheraton/Elysee Palace

The rooms and the design of the reception area and in fact the whole hotel was beautiful, modern and luxurious. Generally staff were very nice.

I was disappointed with the variety on the room service menu and the quality of the food itself was not particularly good. I don't mind paying extra money for good food but I did not feel that the food lived up to the extortionate prices.There were also no parasols on the sun terrace which I feel was a bit of a shame because it made it difficult for me to use it. I was 30 weeks pregnant during my stay and could not sit in direct sunlight for very long. Finally, we were rather frustrated with our taxi booking because the hotel price list stated €25 to the airport, I checked again on the phone when I booked, but then when the taxi driver dropped us off he took €38 from me (i.e. gave me back only €2 change from €40). When I looked surprised he tried to explain it but I couldn't understand before he disappeared off in his car again. My point here is that the prices they display need to be checked! If there are extras because of baggage or weekend tariffs these never tend to be included in the rate card which is very frustrating.

We loved the proximity to the beach and the old city. We were well treated by the staff. What was amazing, was that they addressed me by name as I walked in the door, even before I presented any identification. How did they do that? I don't know, but it made us feel welcome from the start. We booked two rooms, one for parents, one for children. We were given rooms on the same floor, even though we knew at the time of booking the day before that this might not be possible. Well done Elysee Palace staff!

The desks/chairs in the room were a bit smallish, but it did not affect our enjoyment of the hotel.

This reviewer provided a score but did not have any comments

Comfortable Relaxing hotel

We loved the funky design of the hotel. We had a suite so there was more than enough room for 3 people. The carpet is printed to look like big pebbles and the rest of the interior was very cool! We didn't have to pay for using the sun lounger and the view from the roof top pool was fab! Location wise it could be closer to the town but it didn't bother us.

Pool was a bit small.

i liked the rooms with lots of space,the bathroom as well,clean and has everything,the staff were friendly and efficient..the decor was nice and modern,the location was near to everything..i loved it..its good for a couple as well for a family,we travelled with my 5 month son and it was very convienent with the cot and all

Good location, pleasant room and very comfortable bed

The food range and quality, the staffs friendliness, the cocktail bar and garden

The hotel uses extremely cheap toilet paper. It is simply unacceptable for a four star hotel. I have seen better toilet paper in hostels.

Good location, fabulous views from pool terrace, lovely gardens, free beverages in room

very windy on roof terrace but could not be prevented

The staff were lovely, its a great location and has super facilities. A really lovely hotel.

Bedrooms were a bit smaller than expected

The staff were very polite and helpful, the bed was superb!! really comfortable and I thought the Hotel was a good location for beach front & approx 15/20 min walk from train station

The plastic chairs in the restaurant!! and the plastic tiny cups in the room with no English tea bags only Earl Grey

Good Air conditioning

The carpet