Grand Hotel De Courtoisville  

Easy to find pool was lovely. Staff friendly enough.

The hotel seemed to have promoted the luxury facilities but forgot the basics,as english people we are used to and expect english channels on tv and we spoke to another hotelier who had 2 english channels. We were bored as there was nothing happening in the hotel in the bevenings. Also we had no tea or coffee facilities in the room 2 small changes that would have made a big difference. We wont be returning as we found the hotel expensive for basically a bed to sleep in.

This hotle has seen better days. In spite of unseasonal heat, there were no facilities for or attempts at making room comfortable. Repeated requests for a fan were ignored. Request for mosqito spray also ignored. We managed to kill four but the rest bit us badly. Terrible night! Pretentious restaurant had at least five items not available for the overnight guest since they required ordering the day before. In a port like St Malo this was an unlikely constraint. Attitudes of at least two of the reception staff were unacceptable. Avoid this place at all costs.

Swimming Pool

We asked for secure bicycle storage on our booking. The hotel knew nothing about our request but offered us bicycle racks in the open in the grounds of the hotel. Had we arrived by car we would have been given parking in the hotel garage, which seems more secure to me.

The staffs have good atmosphere so that we could relax so. The pool inside they have is properly clean and enough size. The hotel restaurant serves enough good quality also with good price. I recommends it.

Convienient for parking and close to ferry port excellent reception staff.

The restaurant food was not good. The service however was good. Probably need to change the chef. The room was ok but the toilet smelt bad, needed a good clean.

It was very close to the beach, which was nice to walk to and enjoy the late afternoon there. We did not eat any of our meals as we wanted to be outdoors and see a little of the town, we only had a few hours before leaving the next morning on our ferry to Jersey. Will some back to St Malo to do more sightseeing ... The shutters in the room made it nice and dark, but maybe a fan would be nice in the summer as it was very hot.

When we checked in, after a long hot drive from Paris, the man that checked us in had to show us the pool, the massage chair...when we really showed we were not interested! All we wanted to do was go to our room, drop off our baggage, and get outdoors to enjoy the very few hours we had of daylight! While he is a very friendly man, he didn't 'read' the signals that we really didn't care about swimming, or massage...he should rather have let us go and then offer to help once we needed it?

The location of the Hotel is excellent and the Restaurant was very good altough a little expensive.

We booked a family room as we have 2 young children. One is 2 and the other is 4, when we booked the hotel we had to specify the ages of our children. They did not give us a cot for the 2 year old and poor little thing fell out of bed on the first night. The Hotel was very quite which I think is geared up for older people. In fact I would say its a pensioners hotel.

Extremely friendly and helpful staff. Great facilities - especially the lovely large pool and our evening meal in the restaurant was delicious. Would definitely stay again without hesitation.

Great situation, close to the beach. On the contrary, a car or a 20 min walk is necessary to go "intramuros", in the old part of the city. Very nice staff. Wonderful climatised swimming-pool. Beatutiful and big rooms, very clean. We didn't try the breakfast, nor the restaurant at the hotel, but they looked quite fine. Good relation quality/price. I would surely recommend this hotel.

The staff was fabulous, helpful, competent and friendly. They went out of their way to be helpful and courteous. The room was clean and spacious, very good for a family.

We had a room that was only accessable by a winding flight of stairs, especially difficult with heavy suitcases if you are a small and frail person. Carpark is small so sometimes had to park on the street.

The staff were very helpful and friendly.

manque de finition dans la chambre ( seche cheveux ne fonctionnant pas dessous du plan de travail salle de bain innachevé,pas de porte sur le tableau electrique, écran de la television rayé...)

Trés belle situation pour se rendre à la plage. Chambre trés propre et bien insonorisée. Petit jardin privatif agréable.

Piscine une journée bien chauffée comme annoncée puis froide le lendemain (mauvaise suprise).