Grand Hôtel des Alpes  

Le personnel très attentif en tout particulier Victor!!

Chambre double simple trop petite et mal insonorisée.

La décoration luxieuse. La piscine. Les équipements de la chambre.

La literie trop dur et up to date.

Excellent accueil et service. L'ensemble du personnel est extrêmement gentil et très attentionné, ce qui fait de cet hôtel confortable un lieu très chaleureux. Convivialité renforcée par les petites douceurs proposées dans le lobby en fin de journée ! Le Spa est agréable après une journée de ski.

Compte tenu du prix chambre vraiment petite même si le confort est là.

Accueil chaleureux,hotel tres bien situé,personnel à l'écouté´belle chambre vue brévent

Le confort et l'ambiance générale. La situation centrale, en particulier la proximité de nombreux restaurants.

Qualité du personnel et emplacement

Salle de petit déjeuner en sous-sol.....sans fenetre Eviter les chambre coté rue ( Chamonix est festif la nuit)

Superbe bâtiment, magnifique emplacement au centre de Chamonix, vue sur Mont Blanc, petit déjeuner en terrasse, très copieux, service parfait, calme, chambre peut-etre un peu petite.

L'ascenseur, difficilement disponible

La piscine petite mais très relaxante. La situation géographique est très bien. Enfin la literie est parfaite.

Un samedi soir, le bruit était incessant et inacceptable dans la rue piétonne. Super les sorties de bar !! Que fait la police

L'extrême gentillesse de tout le personnel et l'ambiance chalereuse qui de ce fait se ressent dans cet hôtel. Le calme lié au secteur pietonnier dans lequel il se trouve Des prestations à la hauteur...

La difficulté d'accès lié au secteur pietonnier dans lequel il se trouve.

Exceptional service from staff at front desk. Could not have been more helpful The location is superb and general ambiance and furnishings delightful

The very slow lift

Room and hotel decor. Cozy. Beautiful. Also enjoyed the breakfast and the staff serving were cheerful and helpful.

The hotel has no restaurants or room service.

The staff for excellent. The facilities and location are fantastic.

No restuarant for dinner but plenty of opportunities just outside the door.

Thé staff were friendly and extremely helpful. The position of the hotel was good for first time visit to the area as it I walking distance to most ski lifts and sightseeing. The underground parking is a so convenient. The breakfast is expensive but very very good

The lift is uselessly slow! The size of te room was small for the high price. 70 euros extra for a balcony was way over priced for an old hotel.

Central location

Rooms very warm and noise from street when window open.

Really outstanding staff very well friendly and warm

Nothing

Location is ideal. Luxury hotel but without any stuffiness and on a fairly small scale (only 25 rooms). Particularly liked the evening aperatifs with delicious canapes - v civilised! Underground car park and ski lockers are ideal for those driving to Chamonix.

Nothing really

The hotel is perfectly situated in the centre of town right next to all that is going on. Yet it wasn't noisey. The staff, led by the manager, Katya, could not have been more helpful and friendly - they looked after our car whilst we were doing the 10 day Tour de Mont Blanc and even arranged, after the hotel had shut for the autumn break, for a large parcel to be posted to us in UK (as it arrived after we had left). The rooms were nicely appointed, clean and delightful. Breakfast was excellent.

we could waste half our holiday waiting for the lift - it was slooooow.

The room is great. very big, cozy and has a great view. The hotel facilities, e.g. swimming pool, sauna...etc, are also great. The reception service is outstanding.

We had two suites for a family party of six people. The suites were wood paneled and decorated beautifully. The lobby and adjoining rooms were very inviting. One suite had a view of Mount Blanc and the other overlooked a pedestrian street in Chamonix. The staff was very attentive to our needs. The hotel is very centrally located and has parking located on a lower level.

The only thing that I did not like was that we had to leave.....

great location. car park in the center of Chamonix. very helpful staff. very comfortable room

The hotel was beautiful, very romantic. The staff were more than helpful, as well as happy and polite. The hotel is situated in the middle of the town, in a pedestrian walk way. Our balcony overlooked the alps. Breakfast was a delight - plentiful and a varied selection of items, even small treats to take away. I would definitely stay again......

If being collected by taxi from the hotel, ensure you agree a meeting point as the hotel is in a pedestrian walkway.

The ambiance of the hotel is relaxing with excellent attention to detail and comfort.

While the area for the pool, jacuzzi and saunas is well organized, clean and inviting, the size of the swimming pool is limited to a few adults at a time. This is fine if the guests don't all descend at once, nor groups of kids show up at the same time! Also, the wifi connection was very slow, although a plus was that it was free!

Superb location, underground parking, excellent breakfast.

Grand Dame in need of some upgrade, rooms on the small side, one slow lift.

The staff was great, very helpful and friendly. The room was nicely decorated and comfortable.

Nothing!