It’s wonderful old world charm, cleanliness, history, and perfect location. In addition, the exceptionally helpful and friendly staff were outstanding in all its sectors, from Reception to Concierge, Dining and Bar, to room services.

Brendan Ireland

Location is perfect. Room needed paint refresh on walls. Staff very helpful.

Sean France

The hotel staff were warm and welcoming. The rooms were distinctive in their decor – very different from the uniformity of many modern hotels. We appreciated the generous gift of a handcrafted Easter egg in our room. We enjoyed a very pleasant dinner and breakfast. Service was swift and courteous.

Angela United Kingdom

Very historic, like in a middle of all events took place in Bordoux last 2 centuries.

Normunds Latvia

The service was impeccable. The service at the orangerie could be slightly improved but the in room service was amazing. We had the best time. The spa was absolutely fantastic. The restaurants were amazing and the breakfast was gorgeous

Natasha France

Our room was great. We opted for the delux (i think that's what it is called with a separate salon and bath). Bed was very comfortable, shower was great. Personally I am not a fan of the decor - I think it's a little outdated and not really to my taste but like art, it's subjective so not a criticism.

Athena South Africa

Been before. It's just such a great experience. |My room this time was a little small, but it was lovely. The location is perfect for exploring Bordeaux

Elaine United Kingdom

Best hotel in Bordeaux. Excellent room, well appointed and clean. Excellent concierge staff and registration desk staff. Breakfast room was first class with good choices and friendly staff. Position was the best possible in Bordeaux. Restaurant bookings and advice from concierge staff, especially from a very elegant young woman who was first class, were all very helpful

Cawb Australia

It was well located, in the heart of the old town, close to the main attractions. We were pampered in the hotel by very attentive and courteous staff. The restaurants in the hotel were among the best in town and the room was very comfortable. The interior decor and furnishings are also in good taste.

Karl Malta

Brilliant location, friendly and efficient staff-on our last day they looked after our bags until 15.00, ordered a taxi to take us to the station and, impressively, loaded the bags and got us to check they were all there. Good breakfast, and delicious food in the Brasserie with the bonus of half price wine as it was Wednesday.

Wyn United Kingdom