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Property Highlights

Free WiFi

Places of Interest:

The Mars Gate (0.2 miles) Les Hautes Promenades (0.2 miles) Boulingrin Covered Market (0.2 miles)
Show map Hôtel d'Alsace

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Newest reviews for Hôtel d'Alsace

  • Kate
      United States of America
    August 31, 2014

    Nice! Would stay there again.

    10

  • Anne
      United Kingdom
    August 30, 2014

    Great location, friendly and helpful manager, wifi fine, good price.

    Room was very shabby and down at heel. Furniture seemed to be charity shop rejects. Floor was old lino or hardboard. TV was tiny. Bathroom had no door on it, and the shower was too dirty to venture into. Sink had no plug, or soap.

    5.8

  • Alan
      United Kingdom
    August 26, 2014

    Quiet central location, friendly staff, comfortable and nice hot shower

    8.3

  • Mark
      France
    August 13, 2014

    The only decent thing about this hotel was it's location.......

    On arrival (around 3.30ish) there was no staff available,the front door of the hotel was locked up, although it did say reception was open on the information given. Another guest had to make a call to get someone to come to check us in, just what you need when you are stood locked outside the door in the pouring rain!! The room was horrible, dated, not one bit welcoming... The so called private bathroom was basically a partition wall, (not even a full wall) in the bedroom with no door, it was dirty and looked unfit to use, actually we didnt even attempt to use the shower, it was so off putting....Foreign tourists arriving here gives a very very bad impression of France.......To say we were disappointed is a understatement, we stayed out to avoid sitting in the room and left 1st thing the following morning ...

    3.8

  • Anonymous
      Finland
    July 24, 2014

    Nothing else but location and staff.

    This is not a hotel, it is a hostel! Old, dated and dirty rooms.

    3.8

  • Carolyn
      United Kingdom
    July 1, 2014

    Location.

    Hotel was a bit run down. But good value for the money.

    7.1

  • Danielle
      Germany
    July 1, 2014

    Location, nice staff

    Very dated and needs dusting in the rooms

    7.5

  • David
      United Kingdom
    June 27, 2014

    The genial manager. Good location not far from Cathedral and restaurants. Lock up garage for motorbike. The bathroom needed updating as the shower drain was restricted and there was a danger of flooding. There was also a weird rubber covering on the floor. However for 40eu it was ideal for an overnight on the way back to the UK

    7.5

  • Graeme
      New Zealand
    June 21, 2014

    A very friendly and helpful host who recommended many things to do in Reims. We chose to stay longer than planned as we found it very convenient and comfortable.

    It was a little difficult getting around the end of the bed in the space available

    9.2

  • Anonymous
      United States of America
    June 17, 2014

    Walking distance from everything. Secure private rooms. Friendly and helpful proprietor.

    Very slow WiFi. Parking might be difficult if traveling by car.

    9.6

  • Thomas
      France
    June 16, 2014

    Excellent service for money value : Stuff very friendly and helpful, food perfectly ok, central location, free wifi ...

    nothing

    9.2

  • Patrizio
      Italy
    June 12, 2014

    Upon arrival no one present even though 6pm... The port pin was wrong specially (3 of 3 customers) to force people to call the mobile phone number provided. À l'arrivée on ne présente même si elles étaient 18. L'axe du port était mal sur le but (3 sur 3 clients) pour forcer les gens à appeler le numéro de téléphone mobile fourni. All'arrivo nessuno presente nonostante fossero le 18. Il pin della porta era sbagliato appositamente (3 clienti su 3) per costringere le persone a telefonare al numero di cellulare indicato.

    5.8

  • Phill
      United Kingdom
    June 8, 2014

    Staff really helpful

    9.2

  • Ralph
      New Zealand
    May 29, 2014

    Owner very friendly, central

    No lift, overflowing water from bathroom above, needs redecorating

    5.4

  • Carol
      United Kingdom
    May 21, 2014

    Clean comfortable hotel, bed wonderful. Proprietor welcoming and friendly, his English is at a higher standard than my poor French. Beautiful city.

    I loved all aspects.

    10

  • Tony
      Australia
    May 17, 2014

    Comfortable room, very helpful staff and very close to the centre.

    Nothing

    8.3

  • Huw
      Australia
    May 7, 2014

    The friendliness of the hotel concierge. He was also a lot of fun and good to have a laugh with.

    8.3

  • Pascal
      France
    April 30, 2014

    Rue calme à deux pas de la mairie et de la gare.

    8.3

  • Nicola
      Germany
    April 18, 2014

    Very central Some peaces of the furniture remind, that this maybe WAS a nice house long time ago.

    Bathroom almost impossible to use, very bad quality and it smelled. Small, old plastic cabin as shower, no door!! No real pillow, something similar, two people sleeping in the same bed, both have to use same pillow! Room cannot be darkened because there's only a small curtain.

    5

  • Anonymous
      Italy
    December 9, 2013

    Owner is very kind and helpful. I got there with my bike and he was so kind to let me store it in the restaurant (was closed that day, but not the morning after). I didn't pay for breakfast but the morning he offered me a coffee (or tea if I chose so). Rooms are okay for the price, while position is great!

    Maybe it's a little noisy

    7.9

  • Anonymous
      Austria
    November 21, 2013

    friendly hotel

    I don' like that single persons have to pay for twofriendly

    5.8

  • Jana
      Czech Republic
    October 29, 2013

    I like the family atmosphere of the smaller guest houses and this hotel has such atmosphere.

    7.9

  • Danny
      Netherlands
    October 25, 2013

    Good location, only a few minutes from the city centre.

    1) Drains from other rooms went through our room, so we woke up each toilet/shower use. 2) Terrible beds. 3) Bad smell in the hotel.

    4.6

  • Henrik
      Denmark
    October 21, 2013

    Horrible smell at the room, dirt over all.

    3.5

  • Johannes
      Germany
    October 3, 2013

    they took my mony in cash and from my credit card. And they are really unfriendly! Don't go there!!!

    2.5

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