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Property Highlights

Free WiFi

Places of Interest:

Cours Mirabeau (0.2 miles)
Show map Hôtel de Gantès

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Score from 484 reviews Excellent 8.7/10

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Newest reviews for Hôtel de Gantès

  • Kroskin
      Israel
    July 21, 2014

    Everything Pure pleasure

    Nothing

    10

  • Yi
      China
    July 18, 2014

    Perfect location, helpful staff, spacious room with modern design.I had a good stay at this hotel.

    Nothing.

    10

  • Thuy
      Vietnam
    July 14, 2014

    friendly staff, good location, good view from the room (102, looking directly at Cours Mirabeau)

    - there is no wifi in the room; every time I want to use wifi, I have to go to the reception; very uncomfortable. - breakfast is limited - we have a car so parking is a big trouble. Have to pay 25EUR/day for valet.

    8.8

  • Abdulla
      France
    June 21, 2014

    Beautiful property, excellent location but you do pay for it in terms of convenience of access if you have a car but that said, it is entirely mitigated by the helpfulness and responsiveness of the staff who are more than happy to park, unload, retrieve and load up the car. The staff are also very knowledgeable and recommended some fantastic places to eat and visit which are away from the tourist traps.

    The wifi is patchy but it seems that it is the case everywhere in the town so learn to love it.

    9.2

  • Samir
      Singapore
    June 15, 2014

    The hotel team led by Marc (the manager) and Helen were very friendly and made our stay comfortable. I would recommend this hotel for the warm staff and a fantastic location not to mention the amazing rooms.

    Because of restrictions it is difficult to drive to the hotel. The hotel should let guests know in advance. We spent a lot of time trying to find the hotel but once we parked nearby and reached the hotel, the hotel staff went and got our bags and went with us to to park the car which is a 10 minute walk away. The wifi coverage was patchy.

    9.2

  • Elizabeth
      United Kingdom
    June 5, 2014

    Beautiful hotel in a great location, right on the Cours Mirabeau. Perfect for the start of our honeymoon.

    There was a small issue with the wifi but the staff were very helpful in trying to sort this out.

    8.8

  • Jean
      United States of America
    April 23, 2014

    fabulous location

    nothing

    10

  • Anonymous
      Germany
    March 26, 2014

    Super stylish Boutique Hotel with very clean and cozy rooms, each inspired by famous artists. Rooms are big and bright, you have an extra terasse for smokers on the second floor which is nice because you don't have to go outiside the hotel for smoking. There you also have a small hammam for free use and available any time. I really felt welcome and comfortable, the staff was very friendly and caring.

    Wifi connection was very weak, maybe just in my room but it was a bit annoying because I only had access to the internet at the hotel.

    9.6

  • David
      Australia
    February 6, 2014

    Every thing about this place is excellent. Including attention from the hosts. Only thing I would suggest is larger cups in the room for tea

    Nothing

    10

  • Shaun
      United Kingdom
    January 4, 2014

    'The Best' location if you want to be in the retail action.! Staff were incredibly helpful in every interaction including the access to the street. Special mention for finding an underground car park with a >2.5m height restriction. The hotel room was very comfortable with good quality mattresses and linen, - in fact it's fair to say luxurious even though ours was their lead in room. Breakfast was good value. Staff recommendation for dinner was incredible, Chez GrandMere which was a 5 minute walk. Overall, - exceptional.

    10

  • Nathawan
      Thailand
    November 9, 2013

    Good location. Clean and new room right behind a nice cafe. Very helpful and friendly staffs.

    Nothing.

    9.6

  • Anonymous
      Italy
    October 28, 2013

    Quiet but very central location. Beautiful and big rooms (for french standards, at least).

    Breakfast served only in your room. Stinking elevator. Staff unattentive and amateur level.

    6.7

  • Anonymous
      United Kingdom
    October 19, 2013

    comfortable beds.

    bedding not ironed hD to ask for toilet rolls access through rising and lowering bollards-- The receptionist didnt have the card to lower them. difficult enough to find the hotel after a long days drive without added hassle the so called welcome tray of tea and coffee consisted of 2 sachets of nescafe

    5.4

  • Heinrich
      South Africa
    October 9, 2013

    Beautiful room. Excellent location. Very friendly and helpful staff.

    Some lights not working. Shower gel and soap not replenished. Sugar and milk not replenished.

    9.2

  • Paul
      United States of America
    October 9, 2013

    Oustanding staff!!! Always available, quick to react to requests, proactive in all ways. Bravo!

    A bit difficult to unload suitcases due to its restricted location but made easier by helpful staff and detailed instructions.

    10

  • Phillip
      United Kingdom
    September 23, 2013

    Room was very good and bed very comfortable...very central.

    Dull hotel..no facilities.Very difficult to find.

    7.5

  • Pam
      United States of America
    September 22, 2013

    Excellent location. Quiet even though it was in the busy part of town. Step out of front door to great shopping and restaurants.

    Needed a little better instructions on finding the hotel and parking.

    7.5

  • Anonymous
      United Kingdom
    September 16, 2013

    Fabulous hotel located at the very center of Aix en Provence. Staff were marvellous. Room was extraordinary with a view of the Cour Mirabeau.

    No complaints

    10

  • Mehmet
      Turkey
    August 19, 2013

    upgrade when something is wrong

    9.2

  • Joseph
      Australia
    July 29, 2013

    location of hotel, service,well appointed room, efficient,friendly and helpful Manager (Mark) and staff member Guillaume. Assisted my husband for two hours to correct a problem with our computer.

    10

  • Anonymous
      Australia
    July 29, 2013

    The tiny boutique Hotel des Gantès, brilliantly located on the corner of Cours Mirabeau and the pedestrian Rue Fabrot at the virtual centre of the historic area of Aix-en-Provence, is a delightful mix of luxury, comfort and style. I can think of no nicer place from which to explore this charming and interesting town. The staff are friendly and efficient in the normal course but became more like family to us when a virus, caught elsewhere in our travels, turned malevolent and I found myself in hospital for four days. Our booking was extended with no fuss despite the busy period, my husband offered friendship and kindness during this extremely difficult time and there were beautiful flowers awaiting me when I finally came "home"! For us, the warmth and support extended by manager Marc Fusari and his team reflects the true meaning of hospitality.

    10

  • Anonymous
      Taiwan
    July 25, 2013

    The location is great, just in the center of the city. The room is very clean and cozy. The bed is so comfortable.

    The toilet lid sometimes makes some noisy. There is no tub in our bath room. The room is not so big as I expect it.

    9.2

  • Anonymous
      United Kingdom
    July 20, 2013

    Location and comfortable room.

    Over priced and wi-fi not working properly. Also no music system which would have been expected for that price.

    7.1

  • Gareth
      United Arab Emirates
    July 16, 2013

    The room;the giant shower; the friendly staff; the location

    The fact that is suurounded by pedestrian streets and we had to park 5 minutes' walk away (not usualy a problem, but we had to carry everything that distance). Also, do not try the restaurant on the ground floor - it looks great and has an impressive history, but was a big disappointment.

    9.2

  • Anonymous
      United States of America
    July 14, 2013

    The hotel location was convenient, ready access to the restaurants and markets; room were artistically decorated, beds comfortable, and the staff very helpful.

    10

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