*The attitude of the reception staff-manager. Not at all helpful rude even. Other staff ok though.
*Having to queue for nearly half an hour to go in the lift to my 3rd floor bedroom (room 305) because a lot of people were arriving with luggage and only one small lift.
*room 305 was in poor condition. Only a hand held shower in the bath without any hand grips on the bath,so quite dangerous for me(I'm elderly ) part of the shower unit was broken and the shower handle leaked more water than the actual shower head.
The hinge on the back of the toilet was broken and without a cover, showing how filthy it was -which is very unhygienic.
The wash basin, although attractive, was useless, more like a large saucer than a basin. No plug, so had to keep the water running, and then it splashed everywhere.
The bedroom was more like an attic room with a sloping ceiling, directly under the roof, and the ceiling had two fresh looking leak marks over the bed. (Good job it didn't rain while I was there)
The air conditioning unit was FILTHY, again, unhygienic.
The pillow case had 4holes in it, and the sheet had one also.
I asked for Wifi in my room when booking, but it only worked every now and then, very frustrating.
Asked the manager why this was, and he insisted it did work. Finally, (too late) he found that it hadn't been switched on or whatever the term is, from the reception. No apology of course.
The breakfast was €14.00 extra. SO not worth it. Just the usual plastic ham and cheese etc. staff member in charge of breakfast however was charming and did her best to help god bless her.
I wouldn't stay there again for anything and don't advise anyone else to either.
Does anyone know how the kip got 3stars?
The interior hall and staircase beautiful.