While not prepossessing as seen from the street, the hotel has other qualities that more than compensate for its plain and somewhat faded facade. The ground floor spaces are interesting, especially the impressive stone stairwell. Overall it seemed tidy and well cared for. But foremost is the very friendly, helpful, and accommodating staff. We had booked a room with an extra bed for our daughter, but although it was quite large, the room they had set up for us seemed dark, was on the first floor (second floor for Americans) and looked out on the street. We thought it might be noisy at night. They showed us a room on the top floor that was smaller but bright and airy, and they graciously moved the extra bed into it. From two of the windows we could look down into the stone stairwell and out over rooftops and skyline. There was also a south facing set of doors opening onto a small terrace with table, chairs, and rooftop views. We had our dinners there on two beautiful spring evenings. It might be a bit warm for that in the summer!
The hotel is on a narrow, one-lane street with limited parking. Luckily we had snagged one of the few "livraison" (delivery) parking spaces near the front door, so unloading was not a problem. We then moved the car to the public garage at the end of the street. Eight euros for 24 hours seemed reasonable. We weren't so lucky at departure, but the driver in the car behind us was patient during the few minutes it took us to load up and gave a wave as we pulled away.
One of the best features of the hotel is its location! It's within walking distance to most of the things we wanted to see; the Arênes, the Maison Carrée, Porte Auguste, the Carré d'Art (the new art museum). It is also not far from the Tour Magne, Jardins de la Fontaine (beautiful), and the Temple de Diane. There is also a great bakery just up the street, across from the entrance to the parking garage.