L'Hermitage Gantois  

Sehr schönes Haus an bester Lage, ruhig, vorzügliches Restaurant.

So gut wie keine Möglichkeit, Kleider zu verstauen. Im Zimmerbeschrieb wurde ein Shuttle angeboten, eine Fahrt zum Bahnhof wurde mir jedoch verweigert.

elegant,modern und doch traditionell und sehr ideenreich architektonisch gestaltet,hervorragender empfangsservice,kompetent und sehr liebenswürdig. geräuschloser service für gepäck und parking! vielendank,wir haben den kruzen aufenthalt sehr genossen. gruss anneliese seebacher

Das Gebäude

Die Brot- und Wurstauswahl ist für ein Hotel dieser Klasse ausgesprochen mager.

Ein sehr schönes, aus einem Hospiz mit Geschmack renoviertes Hotel.

Its location, interior and ambience.. Very good quality

The prices of the mini bar I felt were ridiculous!! We paid £350 to stay one night which is fine but to then be charged 5 euros for the smallest bottle of Evian I felt was very wrong, It would of been a perfect stay if we could have made a tea or coffee in our room and been charged a more reasonable rate for the bottled water. I would recommend the L'Hermitage but I would strongly advise them to stay away from the mini bar!!

nice and friendly service

Beautiful, historic building which has been creatively renovated. Very nice bar area and quiet library. Plenty of art on display in the attached gallery.

The rooms were somewhat lacking in the 'extra' facilities I would expect of a hotel claiming 5*. Such as tea/coffee making facilities, internet tv etc. The hotel is also situated in a less than ideal location.

We found the room very small and the bed was a total disaster, we had just had 3 nights at the new Barriere Casino hotel and were spoilt there with the comfort and conditions of the hotel. I'm afraid l'Hermitage didn't come close to it and just seems tired. We would not return even if it was for free. We were tots by the staff three times that we were staying in a 5 star hotel! I think they have a few things to learn about quality and service before they come out with these remarks in future.

Quality hotel,excellent staff ,very supportive and receptive to guests needs.

Prices rather expensive especially in bar !

wonderful. like a museum, but luxurious and modern

Lovely building, excellent service, friendly staff, reasonable location for city centre.

The gourmet restaurant has good but not fantastic food, pricing is in the upper quartile. I think to sustain this level the menu needs to be more varied and imaginative. I would give 6/10 - not bad but far from great.

Lots of space in public rooms - good design - architectural interest of old building mixed with new. Room (Upgrade offered for 15 euros) full of character with lovely view of courtyard garden.

Ate at the Estaminet restaurant in the evening to try local cuisine. It was appalling! Undercooked croutons and lardons with tasteless salad and cold goat's cheese (billed as warm on the menu). The main course, stew of chicken supreme, was dry and so hard it was impossible to get even a steak knife through it. The few shards we did manage to saw off were completely tasteless - no seasoning at all. I told the waiter the food was "Tres mal", and was assured it was not microwaved. Simple food still needs a level of care which this chef seems incapable of. There are great restaurants in Lille - this place is not even trying.