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Newest reviews for L'Hermitage Gantois, Autograph Collection

  • Jonathan
      United Kingdom
    August 26, 2014

    The hotel is in a lovely historic building, which was once a hospital. We were given a short tour of some of the public rooms which was very interesting. The staff were all polite and very helpful. The facilities were all clean and pleasant to use. We ate in the bistro on two nights, where the food was very good and good value for money. The bar is positioned in the atrium of the hotel and is very attractive and comfortable.

    9.2

  • Anonymous
      United Kingdom
    August 26, 2014

    Very comfortable hotel with helpful staff in heart of the town

    Breakfast was disappointing. Red colour scheme in corridors and dining room garish

    8.3

  • Alan
      Australia
    August 2, 2014

    Location, Ambience, Comfort

    9.6

  • Andrew
      United Kingdom
    August 1, 2014

    Everything

    Nothing

    8.8

  • Alan
      Australia
    July 31, 2014

    Location and ambience. Everything first class.

    10

  • Alessia
      United Kingdom
    July 28, 2014

    The staff was very friendly, knowledgeable and helpful. The room was tastefully decorated and very clean. We chose a courtyard facing room, which was quiet. The view was very pleasant. I particularly appreciated the white rugs by the beds, the complimentary perfume and the big bathrobes. The bathroom was spacious with a big comfy bath. The hotel is a short walk from both the main stations and old Lille.

    8.8

  • Stephen
      Australia
    July 23, 2014

    The highlight was the exceptional staff, very helpful, very tolerant of foreign travellers.

    Some transparency of bathroom window.

    9.2

  • Christine
      United Kingdom
    July 17, 2014

    Total comfort and excellent ambience with extremely comfortable beds with good quality bed linen etc.

    9.2

  • Anonymous
      United Kingdom
    July 10, 2014

    Staff were very helpful, professional and they gave us an upgrade because it was my husband's birthday. They even left a hand written note on the room. Very thoughtful. The hotel was delightful.

    8.8

  • Anonymous
      United Kingdom
    June 26, 2014

    Beautiful building

    Rather expensive

    8.3

  • Anonymous
      Finland
    June 22, 2014

    Nice ambient and building.

    High price did not result in high quality. For example, food was not very good and the breakfast was similar to that in a two star hotel. I suppose the renovation etc. cost of the building high and customers pay for that.

    5.8

  • Nikki
      United Kingdom
    June 21, 2014

    The staff were so helpful,friendly and kind. I asked to change my room and they showed me three alternatives without any annoyance and great consideration. Very comfortable beds - a very important part of any holiday.

    The hotel was quite a way from the old town.

    7.9

  • Judith
      United Kingdom
    June 3, 2014

    Beautiful Hotel, wonderful restaurant.

    Very expensive bar prices, particularly for soft drinks.

    8.8

  • Philip
      United Kingdom
    June 1, 2014

    Excellent service and venue

    Poor room, which had no window view.

    9.2

  • Maria
      Netherlands
    May 31, 2014

    beautiful decor, excellent room, great design!

    9.6

  • Ozkan
      Belgium
    May 31, 2014

    Clean, hospitality

    Gastronomic restaurant below average, the wine choice of the sommelier not good (headache)

    5.8

  • Alison
      Switzerland
    May 29, 2014

    Everything

    Nothing

    10

  • Sungsik
      United Kingdom
    May 27, 2014

    Just Perfect !!

    10

  • Neal
      United Kingdom
    May 25, 2014

    exceptionally friendly staff.... amazing building with a wonderful atrium, great for lounging. Hotel used by Lille football club prior to match for players and staff.

    10

  • Brian
      Denmark
    May 20, 2014

    Beautiful hotel.

    Rooms were very hot.

    8.3

  • Lynda
      Australia
    May 13, 2014

    The ambiance of the hotel, it's location and the kindness of the staff.

    We didn't spend long enough here.

    9.2

  • Janet
      United Kingdom
    May 10, 2014

    A unique hotel with a modern lounge and quiet bedrooms traditionally furnished with wood panelled walls. Helpful staff.

    7.5

  • Anonymous
      United Kingdom
    May 2, 2014

    Very comfortable and very helpful staff.

    Uninteresting location

    8.8

  • Emma
      United Kingdom
    April 24, 2014

    Beautiful building and very comfortable rooms.

    Rooms were a little warm on the top floor, needs aircon!

    9.2

  • Louisa
      Belgium
    April 23, 2014

    The building is absolutely beautiful, and is very well located for a stay in Lille centre. The breakfast room was lovely and the couques were absolutely delicious.

    The room was a little noisy, we could hear a door bang somewhere, and we were dissappointed by the pillows which were very lumpy and not up to a five star standard - although when I made the comment the following morning, the staff told me I should have contacted reception and I would have been given a nice pillow - but why not just provide them anyway in a five star hotel???? Breakfast had a lot of choice, although the warm items were not warm... we made the comment but the girl was not sure how to fix it... so we had cold pancakes...

    7.5

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