Hilton Paris Charles De Gaulle Airport

Shuttle, Convenience

Restuarant too expensive

very comfortable as expected of a Hilton Hotel. Room spacious for a "European Hotel" which is generally not the case.

bar prices way too dear

Good buffet selection

Quick check-in and check-out, quiet rooms, proximity to airport terminals

Engineering and room facilities - one bedside lamp was not working, no self-service tea/coffee consumables in the room. Also, they wanted to charge me 129 euros instead of the booking.com confirmed rate of 109 euros. When I showed them the booking.com rate, then they gave me the lower rate - some communication gap.

spacious room. comfortable bed. nice bathroom. excellent courtesy car pickup and delivery.

room had coffee maker but no coffee or tea provided. no complementary water bottle. front desk staff had problems finding my membership number.breakfast too expensive.

Access to Hilton Honors room was a plus. Buffets made meal before plane connection convenient.

Upgrade to Hilton Honors and cost was approved. Did not expect an additional room upgrade fee to be on that floor. Should have challenged it but was dashing to flight connection.

Great staff. Nice clean room.

No complimentary internet access. All reasonable hotels provide this. Very expensive parking (29 euros), and for a guest no less. Parking should be free to guests, especially at the expensive room rate. Light switching system in the room was very bad. No way to have bedside or reading light on without having hall light on. Very inconvenient.

The bar was great

Location is convenient for an overnight at the airport. Hotel is consistent with Hilton reputation.

Hotel shuttle might take a while to arrive, and might be slow to get to the hotel, depending on demand. Ditto to get from the hotel to the terminal in the morning. Allow extra time just in case.

Close to the maison et objet fair

Service in the room was not assured when we came back from our day and no excuse from any staff

Room was nice and very clean. ~~~ There was a chemical leak at the hotel (cloride) and an emergency evacuation was performed. The staff on duty were excellent, they kept the guests well informed and the hotel provided drinks and snacks until the guests were permitted back into their rooms.

I understand that the chemical leak was not the staff's fault; however, it should also not have become the guests problem either.The evacuation took several hours and guest were not permitted to leave the premises or gather belongings to go elsewhere. Due to circumstances our plans were compromised and we ended up eating very late at night at the hotel which was highly overpriced. As compensation when we complained at check-out, we were given the option of 30% off dinner, or 20% off the room. We accepted the 20% off the room (discount was more, proof of just how pricey the dinner was), but we would have preferred to have the dinner fully compensated. Our stay ended up being more expensive than anticipated and we were stuck there.

Nice staff, good breakfast, clean rooms, nice pool

Very convenient location, close to the airport and the TT car park. Good value for money as well.

Lack of hotel staff.