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Newest reviews for Holiday Home Club Le Castel Ste Anne Tregastelplage

  • Anonymous
      United Kingdom
    August 26, 2013

    Check-in took far too long. After a days travelling all you want is to get your keys. All the info for available facilities should have been presented in a hand-out/welcome pack, or even a goodie bag for the kids containing details of the leisure activities......let the kids do the hard sell on your add-ons - not your over worked receptionists. Also, given the delays to check in (room not yet ready), the fact that check out is strictly 10-00AM and check in is 17-00, there should be ample time to prepare the room, especially as the tenant is required to complete a majority of the cleaning. We were told we could not check out with items in the dishwasher and we must remove them. I removed them prior to the clean cycle being completed, wiped them over with a paper towel and placed them back in the cupboard. The attendant was happy with this. so the question must remain......did the tenant prior to us clean in the same manner - we ate directly from the plates and cutlery on our first night, expecting it to be cleaned professionally, obviously it isn't. This is a concern

    7.9

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