Hôtel Bergerand's Au Relais De La Belle Etoile

Pleasant environment

Possibly a slight pressure to use restuarants of the hotel's recommendation, but not really a problem.

The location was perfect. You walked right out your door to downtown Chablis. The hotel was kid friendly and they ate breakfast for free which had yogurts, fruits, breads, juice, coffee, cereal. the room was perfect for a family of four. There was a grocery store, bakery 1 block away. The owner and her staff were very freindly and helpful. Sunday morning is the French market which is a must see.

It was a bit rude to have to wait in the lobby for so long. No one one was at the desk to welcome us and for a bed and breakfast atmosphere we felt unwelcome at first. We noticed they did that alot to their customers .

The location of the hotel was very convenient and the rooms were clean if a little basic.

Very noisy room on side street, opposite the rear of a Turkish kebab house, so noisy at night and again in the morning, A strong smell of food before dawn, followed by noisy street cleaner before the church bells started - three nights with virtually no sleep.

We got a "apartment" in a building 50 meters from the hotel in a 400 year old building. Inside it was very charming with old stone walls and a terrace with a beautifull view. In the hotelbuldning you could try different Chablis wines.

The staff couldent speak english so well. The charming room smelled a little like a moist cellar.

Location was excellent, service was friendly and the rooms very comfortable

Breakfast was not continental, more like basic French, tea, coffee, bread and jam, and would certainly not set you up for the rest of the day `( we were driiving on to Frankfurt and looking for a good start). At 7.50 Euros a bit of a rip-off and very misleading, although after complaining they did not charge us.

Our room was reasonablly sized, but because hotel is a historic building in Chablis, bathroom in room is extremely small and plumbing is noisy. The hotel owner is a Franco-American who returned to France; lovely woman with great energy. Chablis is a nice little town to visit if you're doing the Bourgogne region. Good value hotel for the room price.

La décoration et la literie.

Wir wurden nicht - wie gebucht - in einem "Deluxe-Zimmer" untergebracht, sondern in einem "Standard-Zimmer" und beim Check-in nicht darauf hingewiesen; Zimmerrate wurde allerdings automatisch korrigiert.

Le calme et le côté romantique de l'établissement. Nous avons été bien conseillé pour le choix du restaurant.

Le petit déjeuner buffet est très limité pour le prix demandé.

Le calme de la chambre et la propretedes lieus.

Centre ville, charmant.

Apres le diner, il y avait 2 voitures de pompiers: court-circuit de la machine a cafe. Nous avons du attendre dans la rue jusq'au minuit avec nos enfants, grand-pere et grand-mere, sans que personne nous a fait savoir quelque chose!!!