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Recently booked in Carcassonne
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Hotel de la Cite Carcassonne - MGallery CollectionPlace Auguste Pierre Pont, 11000 Carcassonne (Show map) Excellent, Score from 154 reviews“Hotel De La Cite' is a hidden gem located within the old walls of Carcassone. A "must see and stay" if you are traveling through southern France.”
Philip,
Kalispell
Set in Carcassonne's circular walls and its own glorious gardens is Hôtel De La Cité. It is a Medieval-style chateau and offers an outdoor swimming pool with views of Saint Nazaire Basilica. Classic or Provencal-style decoration and an iPod docking station feature in all of the luxury rooms and suites at La Cité. Some suites have a balcony with spectacular views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine in the Michelin star Barbacane or enjoy a cocktail in the 2 bars. Guests can go wine tasting in the cellar or organize a river cruise at the 24-hour front desk. An airport shuttle service can also be arranged to Carcassonne-Salvaza. Hotel Rooms: 61, Hotel Chain: MGallery.
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Total Hotel Score:8.9
Based on 154 reviews Guest reviews are written by our customers after their stay at Hotel de la Cite Carcassonne - MGallery Collection. |
Score breakdown
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Score filter |
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Christina
Mature couple
Cowling,
United Kingdom
August 25, 2011
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The staff were very friendly and made you feel very special. The location is very relaxing, you are soon away from the hustle and bustle of the streets and tourists. We got upgraded to a junior suite because we were staying for 5 nights. I thought the breakfast should have been waitress service and not help yourself in a 5 star hotel. Although the breakfast was good and the staff very helpful.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Alexey
Young couple
Moscow,
Russia
August 21, 2011
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True delux hotel if you're ready for it. Quite pricey
1 out of 1 people found this review helpful, did you?
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7.9 |
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Marianne
Family with young children
Green Community West,
United Arab Emirates
August 17, 2011
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Location fabulous! Bed comfortable, staff lovely Bathroom shabby and looked unhygienic, for price I would have expected better.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Andrea
Family with older children
London,
France
August 6, 2011
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The location is excellent. Our sommelier at dinner was chewing gum. Staff were often more concerned with chatting amongst themselves than looking out for guests.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Hani
Mature couple
london uk,
United Kingdom
July 26, 2011
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The staff where efficient and very helpful the food was excellent and the view was breathtaking Dificulty in finding public transport from railstation and information on the shuttle service should be provided when booking
1 out of 1 people found this review helpful, did you?
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7.9 |
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Michael
Mature couple
Norwich,
United Kingdom
July 16, 2011
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In the walled city. The room had a very pleasant sitting out area. Very expensive at almost 1000 Euros for two nights. Expected a lot better. Driving in and out of the walled city was a real nightmare, not for faint hearted.
1 out of 1 people found this review helpful, did you?
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5.4 |
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Brett
Young couple
Neutral Bay,
Australia
July 16, 2011
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Once you actually find the parking for the hotel it is a wonderful oasis in a very popular destination. The main restaurant produces some of the best food I have experienced anywhere. This hotel is a must! Sorting the parking situation.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Susan
Mature couple
King's Lynn,
United Kingdom
July 12, 2011
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When we finally found the Hotel de La Cite, it was an oasis of charm and tranquility situated in an historic city thronged with sightseers. Our arrival at the old city of Carcassone was rather fraught as it was extremely busy with cars, people and no apparent directions to find this hotel. After phoning, someone came immediately to collect us and our baggage and then parked our car. It was first class service. Also a concert that evening could be enjoyed by any of the guests in the hotel garden. Magnificent breakfast too! It needed better signs to find the hotel and repeaters along the route.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Amanda
Mature couple
PILLAC,
France
June 13, 2011
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Food, Staff Couldn't get booking into main restaurant - but second one was excellent.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
Mature couple
Canada
May 24, 2011
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The location and courtyard The bed was too low and hardalso the quality of the toiletries was poor especially the shampoo
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Young couple
United Kingdom
April 24, 2011
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The location inside the city wall is unique. The staff are attentive but not overbearing. It's expensive but worth it for a special occasion in a special medieval city. I couldn't work out how to turn off the alarm clock. Unplugging it didn't prevent it chiming at 7am!
1 out of 1 people found this review helpful, did you?
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9.2 |
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Ann
Young couple
aberdeen,
United Kingdom
August 25, 2011
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The actual hotel and location was excellent and beautiful, reception staff helpful and polite, pool side girl kiera was a treasure she looked after us very well and was so friendly. The gourmet restaurant wasnt worth the money and the service was terrible by one member of staff in particular laure who was very rude to me when I pointed out my water glass was dirty she said 'what' in a tone that I shouldnt of been spoken to in whether her english was good or not I know what pardon is in french! We choose to eat there as it was my husbands 40th birthday when he went to leave the table to freshen up he was told to 'Stay' by her not please or anythign as our food was coming my husband left as her tone and manner had upset him so much she should not of been serving with her attitude wasnt impressed at all! We ate in La Parc the night before and the food was in a different league for the better.
1 out of 2 people found this review helpful, did you?
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8.8 |
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Robert
Mature couple
Mauzac et Grand Castang,
France
January 31, 2012
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Not enough light in room -- difficult to read.
Did you find this review helpful?
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9.2 |
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Robyn
Mature couple
belmont,
Australia
January 9, 2012
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This hotel had the most magnificent bed I have ever slept in!
Did you find this review helpful?
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10 |
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Anonymous
Mature couple
Australia
December 19, 2011
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We liked the excellent service, the room and the amenities. It was a lovely location and we would like to stay there again sometime, perhaps when the weather was better! Thank you for making our stay so pleasant. Merci beaucoup!
Did you find this review helpful?
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10 |
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Stan
Mature couple
dublin,
Ireland
November 16, 2011
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Friendly luxury great food
Did you find this review helpful?
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9.6 |
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Peter
Mature couple
Aylesbury,
United Kingdom
November 15, 2011
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Breakfast was wildly too expensive!!! £50 for the two of us for a buffet!!
Did you find this review helpful?
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9.6 |
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Jessica
Young couple
Sydney,
Australia
November 1, 2011
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Luxury at a decent price. Friendliest staff encountered overseas (including pick up from the city walls in Carcassonne), the room was beautiful and set in the heart of the medieval city - what more could you ask for? Nothing, was a great stay.
Did you find this review helpful?
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10 |
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Ian
Mature couple
London,
United Kingdom
October 30, 2011
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Fabulous hotel in superb setting 28 euros for breakfast (33 if taken in room)! Decent breakfast available for 5 euros within 5 mins walk.
Did you find this review helpful?
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7.5 |
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Anonymous
Group of friends
Brazil
October 26, 2011
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It is integrated and inside La Cité Medieval. Beautiful like a movie scene. The cleanliness isn't so good. There was a blue pill on my bathroom floor that remains there even 2 days after... And during my stay it was a part of an used manicure set beside the blue pill. The brakfast could be included...
Did you find this review helpful?
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6.7 |
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Rhonda
Mature couple
Croydon,
Australia
October 22, 2011
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We loved the Hotel.An incredible location and fabulous old,but beautifully maintained building. Friendly staff and great Cassoulet>
Did you find this review helpful?
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9.6 |
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Colin
Group of friends
Harpenden,
United Kingdom
October 21, 2011
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Excellent value and extremely comfortable
Did you find this review helpful?
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9.6 |
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Amanda
Mature couple
Cape Town,
South Africa
October 15, 2011
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This must be one of the world's most beautiful hotels. The location is unbelievable, the staff superb - helpful beyond belief, and the look is just gorgeous, it feels like stepping back into history with all the privileges and comforts of the 21st century.
Did you find this review helpful?
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10 |
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Anonymous
Group of friends
France
October 12, 2011
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The central location in a walled city.It was great to be inside the wonderful old town It was not truly a luxury hotel.It needed a a face lift, it was gloomy and tired.Over priced . The beds were not that comfortable, the room was cold as was the bathroom.
Did you find this review helpful?
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5.8 |
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Thomas
Mature couple
Ingleside,
Australia
October 10, 2011
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All staff, including their excellent restaurant Barbacane, we had contact with were outstanding and created a warm and elegant atmosphere of "we'll take care of you". Personally I think some of their hallways need a new lick of paint, but then again you could call that part of the charm of staying in a hotel within a medieval fortress...
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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