Best Western Hôtel Spa Grand Monarque  

Brasserie food very good - service excellent.

Car parking office - a short walk from the hotel. However, you were required to leave your keys behind reception hanging on a board - the reception was not always manned - and there was no-one at the car park. The explanation - to enable as many cars as possible to be parked there - the valet may have to move cars. No receipt for keys - and the lack of security around leaving a lot of keys on display in the public reception area was concerning.

Great location. V. comfortable room.

If you want to park - then book in advance. We had to leave our car in the underground carpark - not massively inconvenient, but certainly more expensive. If you want spa treatments or to have lunch or dinner in the hotel - then also book in advance. We could not secure any meals or treatments - quite surprising really, but it seems the hotel is a local destination for the spa and eating...

Location

Food poor - steak was over cooked and a poached egg was hard boiled.

* Cute and stylish, yet very comfortable rooms. * Very comfortable beds. * Fabulous restaurant (splendid soufflé au Grand Marnier). * Very good location.

* Some accessibility problems (several narrow stairs, tiny elevation). It could be a problem if you are on wheelchair, or just if you travel with heavy suitcases.

The location was great as our main purpose was to visit the cathedral. Although our sat nav took us on a detour and we did not spot the hotel immediately,there is parking for 15 mins at the side of the hotel while you check in.The receptionist was extremely helpful as we checked in giving us a guide book of the city and information on where to eat. We also left our car keys for the valet to park our car for us and return it the next day. Our room was spacious and extremely comfortable with fabulous bathroom and this was just a standard room. The food in the Brasserie was good and moderately priced.

The Hotel was in a great location for sightseeing around Chartres. The hotel staff were extremely helpful and welcoming. The food was excellent, we had dinner and the buffet breakfast.

Found the hotel to be extremely warm, not sure what it would be like in the summer months. We booked a basic room and were looking down onto the restaurante roof and when we opened the windows the noise was unbearable from the ventilation system. Also we had no net curtains so were very overlooked.

We have stayed several times at this hospitable, very comfortable hotel. The spa is excellent, the deluxe rooms are lovely and the food in both restaurants is very good and we love the bar. Friday night live jazz is very atmospheric We will be back on many occasions, I think.

Great hotel, great value. The new spa was lovely - lots of different elements. The service in the hotel was very friendly. The deluxe room was great, well equipped and spacious. The food in the brasserie was very good - we have eaten before in the excellent Michelin one star restaurant. The bar is fab too - there was some good quality jazz piano and guitar on a Friday evening. Great stop over.

La Grand Monarque is a proper hotel which exudes class and style but at a sensible cost. You feel you have stayed in somewhere special and not just at yet another hotel. The michelin restaurant was great value and the breakfast the best I have enjoyed in a long time. Faultless all round.

Comfortable,friendly and chic

Slightlychic slightly expensive in hotel bar? Also expecting a free room upgrade as a best western card holder but this did not happen.

Great location in the centres of Chartres near to the cathedral. Friendly staff, lovely room and fabulous spa - just wished we'd had longer there to use it more!

The front entrance doesn't do the hotel justice and the carpets throughout need cleaning or replacing with new ones!

Perfect location...

Room was clean. Staff was wonderful. Location across the street from the train station was very helpful to me. Neighborhood was safe.