Best Western Hôtel Spa Grand Monarque  

Brasserie food very good - service excellent.

Car parking office - a short walk from the hotel. However, you were required to leave your keys behind reception hanging on a board - the reception was not always manned - and there was no-one at the car park. The explanation - to enable as many cars as possible to be parked there - the valet may have to move cars. No receipt for keys - and the lack of security around leaving a lot of keys on display in the public reception area was concerning.

We had a wonderful stay at the hotel. It was everything that it was supposed to be. What a beautiful City, and the hotel situation in a perfect position. Very good food, and beautiful rooms. Would recommend to others. Will definitely go back

Everything was perfect

We enjoyed our stay. The staff were very friendly and courteous. The room was lovely. Fabric on the walls and real oil paintings. An easy walk to the cathedral. Lots of places to eat nearby. Great soaking tub.

Navigating to the parking area is easy once you know to turn right past the hotel. You will have to bring your bags about a block and a half, then up the stairs into the hotel.

We had two connecting rooms for our party of six. Everything was very nice and thenbed was super comfortable. Fantastic location as well. We could see the cathedral spires from our room.

Breakfast was pricey and not included. We went over to McD instead. Lots of bakeries in the area as well.

Chartres is a great little town to visit as a day rip from Paris. We used it as an end to our 9 day France trip as it is fairly close to the Paris airports. The hotel was a nice place to stay in Chartres for our purposes. Front desk people were very helpful - 2 gentlemen on the day we were there were especially courteous and helpful.

Parking is tight luckily I had made a reservation which I would recommend.

We first stayed in the hotel 46 years ago, it was good to see the recent refurbishment has paid off, we had a very comfortable room. We had our evening meal in the Brasserie which was new to us last year, very very busy this year, but the food was good. Breakfast is always a mute point in France at fifteen euros, it always seems expensive, but it was a good breakfast!

Great food, clean warm! comfortable room

Great location in Centre, fairly close to station. Two restaurants rated well by other travellers. The room I had was spacious and comfortable. Dinner was ok in the brasserie, fair priced for Chartres that is a fairly expensive place to visit anyway. Seemed to have a lot of customers of the street including some regulars. Overall as expected - slight disappointing and could be so much better with a small attention to details.

Generally clean but far from perfect in respect of dust in some areas. My room had an "antique" feel including a mirror that was certainly old, but extremely shabby, and in need of tlc (or putting in a skip). Not all rooms have air-con though so take care of that. I didn’t need it (January 2012). My room was at the form but was not noisy - but would be if the windows were opened as the roads outside is busy at times. Breakfast @ €15 was far from the best for this class of hotel, though the coffee was good. As usual for all Hotels this was an overpriced serve yourself Buffett but I have seen better selection / more extensive in Campanile for example.

Just perfect for a weekend in Chartres. Perfect.

Great room. Had teenager with us and her bed was almost as big as ours. Lovely decorations and friendly staff.

Outstanding resteraunt. Staff care for our interests.

The hotel's close proximity to the town centre (2 mins walk), the Cathredral (5 mins walk), train station (10 mins walk) makes this an ideal hotel to stay in, it is a well kept/clean hotel with very courteous staff in all areas of the hotel. Good value for money based on the accommodation we had of a double room on the first floor at the side of the hotel. Breakfast was standard continental plus scrambled/boiled eggs ham/cheeses, all serve yourself but waiting staff were on hand. We didn't eat in the hotel for dinner

We were woken both mornings of our stay by bin emptying at 6am, which we reported to reception but they seemed to disregard as a just a nuisance to us.

The hotel has a certain air of luxury about it, though our room was far from luxurious (not even a head-board on the bed!). Considering all the times I have stayed at the hotel (and in many other Best Westerns), I am disappointed that I have never been offered an upgrade, as I have often been in comparable hotel chains. The most positive aspect of staying in Chartres is the cathedral and the town itself.

The breakfast was - awful! There is no other word to describe it. The coffee came out of a machine and tasted like water, and the tea came with the tea-bag dipped in lukewarm water and milk. I'm amazed that with all the English customers that stay at the hotel, no one has learnt how to make tea.