Best Western Hôtel Spa Grand Monarque  

As usual, the food I the restaurant.

The problem over parking our car since I had already asked for a space. This was eventually forthcoming.

Brasserie food very good - service excellent.

Car parking office - a short walk from the hotel. However, you were required to leave your keys behind reception hanging on a board - the reception was not always manned - and there was no-one at the car park. The explanation - to enable as many cars as possible to be parked there - the valet may have to move cars. No receipt for keys - and the lack of security around leaving a lot of keys on display in the public reception area was concerning.

Great location in Centre, fairly close to station. Two restaurants rated well by other travellers. The room I had was spacious and comfortable. Dinner was ok in the brasserie, fair priced for Chartres that is a fairly expensive place to visit anyway. Seemed to have a lot of customers of the street including some regulars. Overall as expected - slight disappointing and could be so much better with a small attention to details.

Generally clean but far from perfect in respect of dust in some areas. My room had an "antique" feel including a mirror that was certainly old, but extremely shabby, and in need of tlc (or putting in a skip). Not all rooms have air-con though so take care of that. I didn’t need it (January 2012). My room was at the form but was not noisy - but would be if the windows were opened as the roads outside is busy at times. Breakfast @ €15 was far from the best for this class of hotel, though the coffee was good. As usual for all Hotels this was an overpriced serve yourself Buffett but I have seen better selection / more extensive in Campanile for example.

Just perfect for a weekend in Chartres. Perfect.

Great location in the centres of Chartres near to the cathedral. Friendly staff, lovely room and fabulous spa - just wished we'd had longer there to use it more!

The front entrance doesn't do the hotel justice and the carpets throughout need cleaning or replacing with new ones!

Perfect location...

The restaurant, which was the reason for choosing the hotel as a stopover - I have been there before.

Efficient, comfortable hotel in good location.

Room was clean. Staff was wonderful. Location across the street from the train station was very helpful to me. Neighborhood was safe.

The hotel's close proximity to the town centre (2 mins walk), the Cathredral (5 mins walk), train station (10 mins walk) makes this an ideal hotel to stay in, it is a well kept/clean hotel with very courteous staff in all areas of the hotel. Good value for money based on the accommodation we had of a double room on the first floor at the side of the hotel. Breakfast was standard continental plus scrambled/boiled eggs ham/cheeses, all serve yourself but waiting staff were on hand. We didn't eat in the hotel for dinner

We were woken both mornings of our stay by bin emptying at 6am, which we reported to reception but they seemed to disregard as a just a nuisance to us.

The hotel has a certain air of luxury about it, though our room was far from luxurious (not even a head-board on the bed!). Considering all the times I have stayed at the hotel (and in many other Best Westerns), I am disappointed that I have never been offered an upgrade, as I have often been in comparable hotel chains. The most positive aspect of staying in Chartres is the cathedral and the town itself.

The breakfast was - awful! There is no other word to describe it. The coffee came out of a machine and tasted like water, and the tea came with the tea-bag dipped in lukewarm water and milk. I'm amazed that with all the English customers that stay at the hotel, no one has learnt how to make tea.

Good location; friendly professional staff, excellent brasserie. Would happily stay there again.

Comfortable "olde worldy" hotel in a great location.