Best Western Hôtel Spa Grand Monarque    

Buenos restaurantes, amable servicio, excelente localización.

Es un hotel viejo

la ubicación excelente y la habitación muy cómoda, ademas no te cobran por la cama extra para niño.

el parking del hotel está un poco alejado y casi no hay sitio para parar en la puerta a descargar las maletas.

La decoración, el ambiente, el servicio ... entre otras cosas

Que al faltar enchufes, tubieran diversos alargos con multiples enchufes; y que estubieran sobre la moqueta. Problema estético y de seguridad, que habría que mejorar.

Trato muy amable, comodidad del hotel, buen restaurante, bien situado

Las instalaciones del mismo.Se cena bien en el bistrot del hotel.No cenamos en el Rte que tiene una estrella Michelín.Tampoco usamos el spa.

La dejadez en la que se encuentra la entrada del hotel. Se ve que está sin renovar hace años. Las toallas del baño.Malas. No se corresponde con el hotel.

El hotel y la habitación precioso, muy grande, con una decoración muy chula, como antigua, pero muy cuidada, el baño muy grande y cómodo. La situación perfecta en todo el centro de esa ciudad de la luz preciosa.

Todo. Creo que es perfecto y mi grupo de amigos tiene la misma opinion. Fue una lástima no saberlo antes para poder isfrutar más de sus instalacines.

La única pega ha sido la ropa de cama, que es demasiada para la temperatura de la habitación y no hay posibilidad de qitarla ya que al no haber sábana encimera te quedas sin ningún tipo de cubierta.

Muy buen hotel a muy buen precio. La ubicacion es muy buena, estando a 10 min de caminata de la Catedral de Chartres. Muy comoda la habitacion.

Es necesario reservar una plaza de aparcamiento con anticipacion.

El personal, sobretodo la Sra.Laurence, fue realmente encantadora. Nos asesoró e hizo recomendaciones acertadísimas. Muy amable. Nos dieron planos y consejos. Nos enseñó el hotel por zonas. La ubicación+++ justo frente a la zona antigua que es peatonal. Mejor aparcar en el hotel que en el parking, por precio es mucho mejor. La habitación es un poquito justa, pero muy bien aprovechada y el baño es amplio. La decoración muy buena. El Madrigal, es su "bar" y tiene música de jazz en directo, muy recomendable tomarte algo al caer la tarde. Además tienen restauración muy recomendada por la guia michelin.

Parking gratuito en el exterior. Excelente desayuno de 4 estrellas. Habitación muy confortable. Personal de recepción muy amable.

El acceso al hotel está un poco escondida.

La ubicación era estupenda, a cinco minutos andando de la Catedral. Se puede visitar todo el centro histórico a pie sin problemas. La habitación muy buena aunque era interior, con todos los detalles para facilitar el confort. Buena relación calidad precio.

No tiene aparcamiento propio, aunque hay un parking subterráneo no muy caro al lado. El precio del desayuno exagerado.

Friendly and professional personnel ! Pleasant relaxed and luxury atmosphere Good quality diner against very fair price

Very pleased with the hotel, Spa is lovely, staff were great and in general we found it excellent and good value

The entrance hall/reception, the lounge bar area, comfortable bed, good location, secure parking.

Paying for parking, breakfast not included, late order for coffee (2250) never materialised due to chaining up the outside furniture and clearing the bar of glasses!

Everything especially the staff very friendly and helpful.

Our room was spacious and the decor rather glamorous. We loved the magnifying mirror, which lesser hotels don't provide. We ate a nice dinner there, and had breakfast in pleasant rooms--the dinner was fairly priced and well prepared.

The hairdryer was ineffective-- and the breakfast was too expensive. The hotel is some minutes' walk from the old city and the Cathedral--a bit remote for us walking in the rain.

Everything about this hotel is really wonderful.the staff could not have been more helpful we were travelling with 2 dogs too! Had dinner in the Brasserie and then we were advised to go round the lights which was spectacular. 2nd best Western for us recently both top class.

City parking is across the street.

Great location. Good comfort - a proper 4 star grand hotel. Good food and service at a fair price in the Brasserie. Recommended.

Two of us were travelling in the group and both had rooms that were very warm due to very hot central heating pipes running along a corner of each room. My recently refurbished (very nice) room had a radiator in the bathroom that could not be turned off - so very warm there too.

It is oldie worldie but with all the modern appliances. It has a lovely bar with an extensive menu list. We didn't eat at the restaurant but it looked busy and the menu looked reasonable. The staff at reception were very friendly and willing to help. Good wi-fi service even in our room. Our room was very comfortable. Bathroom was tastefully done and the shower was very good (room 208). View wasn't up to much but we are out most of the time.

The lift is still oldie-worldie with the carpeted walls reminded me of my school trips to Paris and ski trips to French Alps many years ago. Not sure about their left luggage strategy. Pity they didn't have a secure room for the cases, which would make me feel happier but nothing got stolen.

The comfort of the room, we had a "deluxe" room and it was excellent. the staff were friendly and helpful and the whole ambience of the hotel was great. the Valet parking was really helpful, as parking around there can be quite tricky. you just pull up in the road outside the hotel and they park it for you (you should pre-book parking)

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Location was superb for visiting the magnificent Chartres Cathedral. It's a 5-minute walk. Hotel was well maintained, comfortable with large room, bathroom and great light. Furnishings were tasteful. Linens and towels were top quality. Everything was spotless! Staff were friendly, helpful, efficient and lovely. The hotel restaurant was excellent--great menu, professional service, wonderful affordable wine list of Loire Valley wines, and good value. We would definitely return as our stay was memorable.

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The hotel was elegant and well appointed. The staff were friendly and helpful.

The food was poor value for money and lacked flavour. The shower would benefit from upgrading.

The location and the comfort of the room

the staff were friendly and helpful at all times, the beds were incredible, plus the lovely sheets. Room was charming and clean and the spa was divine! Breakfast was great and the room service food was prompt and delicious.

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