Le Mathurin  

Our stay in Le Mathurin was great! The hotel staff was very helpful and friendly overall. The Deluxe Room was still small, but cozy, beautifully decorated as the rest of the hotel, I felt at home, peacefull and confortable (a must in the checklist after a long day out). The view from our room was quite nice if you enjoy the typical Haussmann building style. The continental breakfast was very good considering the food choices, service, and unlimited serves. The location was perfect, close enough to museums (a 15 min walk to the Louvre), shopping facilities, etc. We loved, loved the compliments from the Hotel: daily Leduree chocolates/candy accompanied by the weather report and a one time good quality champagne and candy on New Year's Eve.

The downside of our stay in Le mathurin was that the Deluxe Room was not as clean as expected for a Deluxe Room. We find that as the days progressed (our stay was 17 days total) the quality standard in the cleaning service decreased from very good to fair. Another negative side was that even though we reported it, the international cable tv (the national and international cable in the tv lounge area worked fine) in the bedroom did not work during our entire stay.

The mattress was very soft and comfortable. Probably one of the best mattress that I had slept on in a hotel. I wanted them to give me the name of the mattress so I could buy one! The design of the hotel was also interesting and the location was great! Central but on a side street so it wasn't noisy. Before I checked into the hotel I had had a very bad customer service experience; so I wary of the hotel and decided that I had to keep an open mind and not let my initial impressions ruin my judgement/experience at the Hotel.

To start with, the room and the bed were very small. My feet were hanging outside of the bed. I am 192 metres (6ft 2’’) so anyone over 180metres will probably struggle. The bathroom was dirty and the shower was broken. The instructions for the shower were completely wrong and the hot water wasn't working properly, either. The hotel service was generally not great! Yes, they smiled and got your luggage around smoothly but the information they provide is minimal, at best! For instance, in my case, they weren't terribly helpful when I asked about Roland Garros. They could have told me a bit more about ticketing and getting there, etc. I was surprised that the internet service in the room as well as the computer in the Business centre was not working. For what I paid it was astonishing, the generally poor quality I received. I, actually, got a lower level of room than what I paid for. Honestly, I got a terrible deal with this place and would be reluctant to recommend it. Just look around a little bit; there are cheaper places with far superior quality in Paris.

I like pretty much everything about this hotel: its location, facilities, service and its small but cozy spa. I am a return customer of this hotel. During my last visit, as usual, the personnel were friendly and helpful. The rooms are a bit small but very well decorated and very comfortable. The price is good for the hotel of this type in the centre of Paris. I am coming back to this hotel again, no doubt about it.

The hotel's slogan 'le luxe d'etre chez soi' is to a certain degree appropriate: nice, peaceful, small scaled place with intimate salons. Good to return to after a busy Parisian day.

Staff were neither easy going, nor formal which led more than once to awkwardness...

we were in paris for a weekend and it was the second time we r staying in this hotel.nice rooms, we liked the design a lot,friendly staff,perfect location.

everything was good,but only breakfast i would not recommend to take.it's better to go somewhere outside the hotel.

Absolutelly a vey nice design hotel. Stayed there for 3 nights and have no complaints. Near shopping and main attractions. The staff was extremely helpful with everything. We will definitely come back. This is now our favorite hotel in Paris.

Comfortable, nicely designed hotel. Good selection of breakfast items.

Breakfast very expensive (27 euros) if you have to pay full price.

Nice deluxe room, well trained staff and hotel is excellent located. We have stayed here before and will stay here again.

Nicely stylish, but retaining a comfortable, cosy atmosphere. Pleasantly central, but quiet as it is not on a main street. Surprisingly good facilities for such a small hotel. We use it regularly and find the staff friendly but professional.

Three aspects stand out for me: (1) room design - spacious, well appointed and decorated with a very appealing contemporary Parisian theme (2) the friendly and very helpful staff (3) the location - close to shopping, landmarks, metro, etc.

There was nothing I didn't like - plan to return next time I'm in Paris.

We really enjoyed our stay at Le Mathurin, the hotel was very close to the shopping district, restaurants, and not a far walk at all from the 1st arrondissement with its many historical districts. The hotel rooms, while small, where very nice and the beds very comfortable. Not many english channels, but that wasn't important to us at all! The staff was good about helping us get reservations for places when we needed them and the hotel is located in a safe, but quiet neighborhood at night.

Their wifi is not efficient and that's a major minus point and the reason I would not use the hotel despite it meeting otherwise all my criteria for an excellent hotel