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Hôtel Lenox Saint Germain9 Rue de L'Université, Eiffel Tower - Invalides, 75007 Paris (Show map)
Good,
Score from 79 reviews
“The location is excellent. The staff is extremely nice. The room was very comfortable.”
Terri,
Newton
The Lenox Saint Germain is situated in the heart of famous Saint Germain des Près neighborhood, full of antique shops, luxury boutiques and high-class restaurants. The hotel's charming Art Déco decoration and individually decorated rooms promise you an unforgettable stay. The bar, the Lenox Club, will immerse you in a 30s-style cozy and jazzy atmosphere, where you can relax and sip one of the bartender's cocktail creations. Hotel Rooms: 34
GeneralBar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safe, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning ServicesRoom Service, Dry Cleaning, Breakfast in the Room, Fax/Photocopying
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Total Hotel Score:7.6
Based on 79 reviews Guest reviews are written by our customers after their stay at Hôtel Lenox Saint Germain. |
Score breakdown
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Nicole
Mature couple
McKinnon,
Australia
June 5, 2011
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A great location . St Germain is a great central location, good food and easy access by bus or train to most of Paris. Check out other hotels in the area. A great location but the staff totally let the place down. The reception staff couldn't have been more unfriendly if they tried. On arrival the personal call the reception staff was taking was far more important than booking us in - 15 minutes without an acknowledgment and then only when someone else asked did he bother to hold the call and basically throw us the key. No hello - welcome - no information in the room re faciilities and when we asked, we were told it was there. It was not! But we gave up the fight. Room has no fridge. Made a booking for taxi and told they would give us change later when they had it - no change given until we demanded it. Left a very bad feeling about trust with the staff. If you would like assistance with your stay in Paris - don"t stay here. Internet good when it works but don't rely on it - we needed to urgently use the service and we were basically it will work tomorrow.
2 out of 2 people found this review helpful, did you?
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5.8 |
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Judith
Mature couple
North Vancouver British Columbia,
Canada
May 17, 2012
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We enjoyed the quaintness of the hotel. We did not want to stay in an American style hotel and it was what we wanted in the way of a boutique hotel that represented French culture. The location was perfect. We were able to walk to all the major monuments as well as enjoy wonderful walking tours from our central location. The Rue de St Germaine was so close and offered so much in the way of restaurants, brasseries and shopping. The Rive Gauche is a wonderful part of Paris and we enjoyed that area so much, so having our base at the Hotel Lenox was great. In our walking around, we saw other hotels, but our impression was that they did not quite match the standard of the Hotel Lenox. We were recommended this hotel by friends, and we were very pleased with our stay. We would very much recommend it to anyone else who might be travelling to Paris.
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10 |
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Charles
Mature couple
Palm Beach Gardens,
United States of America
April 30, 2012
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We stayed at the Hotel Lenox to remember our visit there 55 years ago. The decor has changed but the memories are still good. There was no porter to handle bags; however the manager did assist us. Our room was a bit small but adequate for our one night stay.
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8 |
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John
Mature couple
Birmingham,
United States of America
February 21, 2012
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The location was perfect, our suite was interesting and welcoming and the staff was friendly and amazingly helpful. Great dinner, museum and event recommendations.
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10 |
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Terri
Solo traveler
Newton,
United States of America
January 16, 2012
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The location is excellent. The staff is extremely nice. The room was very comfortable.
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9.2 |
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Marco
Mature couple
Castenedolo,
Italy
January 6, 2012
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Good location Overall comfort Housekeeping staff were very rude Room price was high compared to minimal service.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Philippe
Group of friends
Mulhouse,
France
January 2, 2012
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I liked the location of the hotel, the staff were very good, and the room was comfortable although quite small compared to the photos they show on the web site! The street where the hotel is has a magnificent array of restaurants, cafes and wonderful shops, all just a few minutes away walking up the street. Loved it. I did not like the fact that there is so much noise coming into my room from the adjencent rooms. I was privy to my neighbours conversations and arguments.
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7.5 |
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David
Group of friends
Edinburgh,
United Kingdom
December 16, 2011
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Great location. Been refurbished since I last stayed and it is now very fresh and charmingly decorated. Bar is also a great space with a lot of interest. Staff and smiling and helpful.
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8.8 |
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Michele
Family with older children
Chatswood,
Australia
October 21, 2011
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We really loved our stay at Lenox. The location was perfect, close to Louvre, Notre Dame etc. Lots of gorgeous galleries and shops close by. The staff were really helpful and friendly also the adjoining bar/ breakfast room was great. Rooms comfortable although very small. Tasteful. I will stay here again.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Joaquin
Family with older children
Mexico D.F.,
Mexico
July 29, 2011
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I loved the location, right in front of the Louvre museum! I didn't like the breakfast, very poor and not such good service.
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7.5 |
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Patrick
Mature couple
Needham Market,
United Kingdom
July 18, 2011
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no hot drink facilities in room
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6.3 |
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Karen
Mature couple
Chicago,
United States of America
June 30, 2011
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Very convenient location, helpful staff, pleasant lobby and bar. Small room but very well laid out and convenient. Appreciate modern shower and price was competitive. Also glad it was air conditioned towards the end of our visit when temperatures where high. The room was small but we are used to that in Europe so really nothing we didn't like.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Philip
Mature couple
Red Hill Canberra,
Australia
June 4, 2011
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Hotel is very well situated in Paris close to many tourist sites and the excellent dining and shopping of the arty St Germain area. Room was well appointed comfortable and the staff very helpful. The breakfast (extra cost) options were reasonable and convenient. The hand held shower in the bath was located on the wall at a very low level. For those used to an overhead shower head it made showering a little awkward. May have just been our room.
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9.6 |
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Mary
Solo traveler
Madison,
United States of America
May 29, 2011
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Terrific location in Paris. Very helpful staff. Rooms very small by US standards, but that is a prime location in Paris at the standard fare.
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8.8 |
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Caroline
Mature couple
Kensington,
United States of America
May 27, 2011
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Location, hotel ambiance. Intermittent internet connection due to service provider failings. Staff were very attentive to the problem in pressuring the ISP.
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9.6 |
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Aysegul
Young couple
Istanbul,
Turkey
April 19, 2011
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Location is perfect !Right in the middle of Parsi, walking distance to museums, Eiffel, Champs-Elysee, and St. Germain is very very close .The room was clean, very comfortable bed and pillows. Be very specific about your room, they have different decorated - old and new rooms for all their categories. Make sure you specify exactly which one you want. Rooms service not good, everyday they forgot something, one day they forgot to put on the pıllow covers !!!..Torn bath towels.. The rooms are small, but managable..
1 out of 1 people found this review helpful, did you?
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7.5 |
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Deborah
Solo traveler
est st kilda,
Australia
April 7, 2011
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location & bedding. free wifi throughout was really handy room v small. ( and i had the superior- at least hat is what i paid for )i dont know how two people would have fitted in to the room. also v poor lighting- no central light& v poor tv reception
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7.5 |
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Francois
Solo traveler
Montpellier,
France
February 2, 2012
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sa situation la chambre 56 ridiculement petite avec un passage obligé du lit à la salle d'eau de 40 centimetres environ, passage bloqué par une colonne interessante la nuit pour aller faire pipi..... L'ascenseur c'est moyen mais il existe. La vieille moquette sur le sol. La chasse d'eau qui fuit.
1 out of 1 people found this review helpful, did you?
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4.6 |
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Laurent
Mature couple
Paris,
France
January 30, 2012
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Localisation en plein coeur du quartier latin. Raffinement et décoration. Charme. chambre un peu petite et double matelas dont l'un était plus haut que l'autre (chbre 46)
1 out of 1 people found this review helpful, did you?
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8.8 |
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Leonardo
Family with older children
São Paulo/SP,
Brazil
January 25, 2012
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Excelente custo benefício
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8.8 |
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Lilas
Young couple
Rio de Janeiro,
Brazil
January 9, 2012
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O atendimento dos funcionários é ótimo, o hotel é limpo e muito bem localizado. Gostamos bastante. O preço da diária também foi justo.
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9.6 |
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Jacqueline
Young couple
amsterdam,
Netherlands
December 20, 2011
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Lekker rustig hotel, in perfect gelegen buurt. Veel mooie winkels en fantastische restaurants om de hoek. Hotel is net 2 jr geleden vernieuwd alles was stijlvol gedecoreerd en de bedden waren goed. Echt een aanrader, voor romantisch weekendje weg met je partner. Wij waren een beetje teleurgesteld over de ruimte van de kamer. Wij hadden namelijk een zeer kleine kamer, waar precies een twijfelaar in past en een kast. Verder niet veel, maar gelukkig wel een goede badkamer. Een volgende keer zouden wij wel een ruimere kamer willen en dan natuurlijk wel voor dezelfde prijs €170 p/nacht.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Miquel
Group of friends
Barcelona,
Spain
December 16, 2011
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Su situacion, es acogedor, tranquilo, bien conservado. El salon, el bar, el personal, todo muy correcto, ya había estado en otras ocasiones y si vuelvo a Paris repetire.
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7.9 |
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Alain
Mature couple
cannes,
France
December 1, 2011
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La qualité du lieu - le confort
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10 |
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Fourlegnie
Family with young children
Aix en provence,
France
November 23, 2011
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L'accueil était parfait .. Le petit déjeuner très agréable autour du bar .. Les croissants et la brioche délicieux !.. Le café très bon mais la charcuterie et les fromages moyens en choix et en goût .. L'hotel est très bien décoré , de bon goût , très bien placé, calme mais notre chambre était minuscule ( juste la place de faire le tour du lit ) , la salle de bain propre mais vieillotte ..pas la place de mettre un mini bar .. On a envie quand même d'y revenir pour l'accueil , particulièrement attentif, et l'adresse !
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8.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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