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23 Cours Charlemagne, 02. La Presqu'île, 69002 Lyon, France – Show map
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286 properties in Lyon
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375 verified reviews
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Best Western Hôtel Charlemagne's staff speaks: Italian, Spanish, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Heating, Air Conditioning
Italian, Spanish, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 10 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 375 reviews
Value for money
Show reviews from:
Set between Lyon Perrache Train Station and the Confluence leisure and shopping center, the Quality Suites Lyon Confluence is centrally located in the vibrant 2nd district of Lyon.
Score from 1409 reviews Excellent
In central Lyon, this Best Western hotel has modern rooms and suites with a view of the Fourvière hill in the historic part of the city.
Score from 1272 reviews Very good
Set on the banks of the Saône River, this modern hotel has free Wi-Fi access and air-conditioned rooms with a flat-screen TV and Canal + cable channels.
Score from 811 reviews Excellent
La Résidence is on a pedestrian street on Presqu’ile, half a mile from Lyon’s historic district. It offers 24-hour front desk service and air conditioned rooms with satellite TV and free Wi-Fi access....
Score from 639 reviews Very good
no internet access when was fully booked
Wifi facilities quiet clean
Poor location. Staff barely friendly.
Lovely public spaces and outdoor terrace, breakfast room OK price
Grossly understaffed Tiny room - the smallest we've ever had worldwide Inadequate air conditioning Poor breakfast buffet - old fashioned and cheap ingredients
Great location near everything in Lyon. Large room with wardrobe and plenty of space. Balcony outside was a nice surprise too!
My friend was using WI-FI in the room but it ran out before we had checked out the next day. Not an issue for me but was a bit of a pain when they were trying to do work.
Great location. Good size room, balcony.
Staff were very friendly but seemed a little bit surprised that someone in the bar would want a drink!
10mins walk to the centre but as a woman by herself it was not a very nice place to walk in the evening/ night time.
Tea or coffee was not provided in the room unless you asked for it as and when you wanted it but both times I did ask, they didn't have any trays or kettles left.
Excellent staff Good service - very helpful and efficient The problems, listed in 'what we did not like' were readily resolved and we moved to another part of the hotel, albeit into a slightly smaller room. We were given complimentary breakfast for our troubles.
We had problems sleeping the first night due to combination of street noise (overlooking a children's playground and a gathering place for some rather undesirable looking individuals in the street below our room) and air con problems.
within walking distance to the Lyon Perrache station and the city centre, only had to take public transport once.
the only thing I would reccomend is a mini fridge in the room, and do something about the internet connection which is continually interrupted
Great room with balcony
Didn't like having to walk through train station to get anywhere
Staff very pleasant and helpful. Bathrooms nice and clean! Location good and like small boutique feeling. Value is good for city central Lyon.
Rooms needed some updating, especially the carpet. Lost power for several hours, in dark, no communication. Power came on, but no explanation or apology. I would stay again, but wife says needed updates.
Room opened onto a balcony opposite a park. Good for an inexpensive room. Sports channel on tv was good. Did not have breakfast there but used business centre computer. Close but away from train station.
On a wing of the hotel opposite a park. Could have been a noise problem except it rained for 2 days keeping park people away.
- Nice and quiet room in the inner courtyard. - Spacious room with good bed. - Location near railway station, metro station and tram stops allows easy movements in the city of Lyon. - Helpful staff.
- Breakfast do not includes to the room rate.
Large room with balcony.
Staff very helpfull snd pleasant rooms very comfortable
The lady in the Reception was very helpful... Food was excellent and close to the train station...
Wifi not working all the time
a little bit outside the city center - if prefer to return to the hotel during the day
Perfect position to visit the city, very clean, very good value
Comfortable hotel and reasonable price.
We arrived after midnight and hotel door was closed, we waited quite long outside in the rain before someone let us in. Second day our room wasn't cleaned.
Quite attractive hotel, good service and cleanliness.
Not the best location but then not the most expensive.
Nice place, not far from historic center. There is tramway station near the hotel. The way to metro station and railway station takes about 5 minutes. Clean room, staff are very pleasant. My room didn't have a safe, and I left my things on the reception's safe. Breakfasts were good.
I didn't have a teapot or cup in my room, but I suppose I could take it on the reception.
Lovely quiet spacious room with comfortable bed, excellent bathroom and very good decor overall. Outside space charming and particularly well laid out given urban surroundings. Pleasant and helpful staff. Excellent value for money. Also close to tram/bus/metro stops and Brasserie Georges.
We thought the breakfast buffet was expensive so we went out instead.
Great place on the southern side of the presqu'ile with an outside sitting area. Easy to get into the old town by tram, metro or by foot. We had a superior twin with a balcony and a great view on a nearby church. Never been disappointed with Best Western hotels.
The location of this hotel was good only a short walk to the centre and close to the river. The superior rooms were large.
No fridge or ice machine.
Superior room was quite big with a couch. Bed was good, bathroom very nice. Very nice outside terrace at the hotel. Location is very good, a little bit outside the city centre but only 10-15 minutes walk. Very close to the metro/tramway. A few coffeplaces just outside the hotel on the street. Also 5 min walk to the new area Confluence which had nice shopping and a big supermarket. Very good value for money - I can recommmend this hotel, it was very good compared with other hotels I have tried in Lyon and good price! Breakfast is very good also.
No refrigerator/minibar in the room. I prefer to have a duvet cover then a blanket.
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