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Les Jardins de Lourdes

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Newest reviews for Grand Hôtel de la Grotte

  • Graham
      United Kingdom
    2 September 2014

    The owner helped us park our car in a secure location.

    8.8

  • James
      United Kingdom
    11 August 2014

    Dinner at the Brasserie was excellent. The view from our room was spectacular.

    The walk from the hotel to the pool.

    8.3

  • Beverley
      New Zealand
    5 August 2014

    The staff at reception were really friendly and helpful. The pool was heated and set in nice grounds, lovely views over the river from the balcony rooms.

    The un-renovated rooms are a little tired, the bathroom is basic with the most awful hairdryer ever!! Good location but at the weir of the river so constant, really loud noise of gushing water … hard to sleep!

    7.9

  • John
      United Kingdom
    30 July 2014

    Good reception Great location

    Poor air conditioning

    7.5

  • Anonymous
      U.S.A.
    9 July 2014

    Wonderful location; quiet and great views from the rooms which helps to advance anyone in Lourdes for a religious visit.

    At breakfast, staff didn't clear the used dishes of previous diners so it was awful coming in to eat with a mess everywhere. That was the only unsettling aspect to a wonderful visit. I'll return to Grand Hotel de la Grotte!

    9.2

  • Laura
      U.S.A.
    9 July 2014

    The hotel had a great location and view. The staff was very friendly and helpful. The hotel was very charming and clean. It was just far enough away from all the noise, but a nice walk. Close to plenty of restaurants and shops. If I am fortunate enough to make it back to Lourdes I will stay here again.

    10

  • John
      United Kingdom
    8 July 2014

    Location

    Hotel is very, very tired and in need of a major refurb.

    5.4

  • Patrick
      Ireland
    17 June 2014

    The staff were lovely, very friendly and helpful.

    8.8

  • Mauricio
      U.S.A.
    6 June 2014

    The personnel, very professional.

    9.6

  • Anonymous
      France
    3 June 2014

    Classic style Good parking facilities Good food Quiet

    Bad view from window

    7.5

  • Nicholas
      United Kingdom
    10 May 2014

    This is the finest Hotel in Lourdes. Wonderful staff especially in the bar, fine restaurant and you can eat outside. The very best view over the basilica and river

    10

  • Ian
      Philippines
    5 October 2013

    Not a lot

    Never get room 409, situated on the street and get garbage truck nioses at 4am and the room is a top floor attoc room with sloping ceiling that even my 4'11" wife hits her head. This is definately NOT 5 star and way over rated. Too fR to walk to the grotte continuously, you end up exhausted after 3 days. Would not recommend.

    5

  • Anonymous
      United Kingdom
    10 September 2013

    Helpful concierge

    Almost impossible to get to as streets are closed off and not recognised by sat nav. Poor quality rooms on top floor dusty needing refurbishment.poor value for money

    4.2

  • Anonymous
      France
    25 August 2013

    La situation géographique de l'hôtel

    Le rapport qualité/prix de l'hôtel

    4.6

  • Carla
      Lebanon
    12 August 2013

    It is very close to the sanctuary while being a real hotel with all comfort needed

    Nothing in particular

    8.3

  • Martin
      United Kingdom
    19 July 2013

    Friendly staff & strategic location.

    No shuttle service to train station or the airport! This is not good, knowing most customers are over 60 yrs old and need an extra service for the price. Taxi's are too expensive.

    8.8

  • Augustine
      U.S.A.
    6 July 2013

    A little hard to find, but we'll worth the search. Excellent breakfast. Parking on premises a big plus. Helpful staff.

    10

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