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Newest reviews for Hôtel de la Terrasse

  • Thomas
      Australia
    September 8, 2014

    The location was good and it was great value for money! The staff were a great help

    The bathroom light did not work and nothing was done about it

    6.3

  • Bogdan
      Romania
    August 13, 2014

    The hotel was the cheapest one from booking.com so our expectations weren't so high... it was right next to the Porte de Cligancourte metro station so that was a plus. A small room, a small bathroom...not the cleanest room ever but...if you wanna save some money and don't expect much it's a pretty decent hotel.

    Our expectations were pretty low so...nothing really to complain about (keep in mind that is probably one of the cheapest hotels in Paris)

    5

  • Ewelina
      Belgium
    August 11, 2014

    Location is close to the metro, hotel is ok, but nothing special. Typical Paris hotel for this price.

    The receptionist tried to obtain tips by deception. Upon the check in he asked me to pay. The credit card didn't work (weirdly, only in that place), so he asked me for cash. I had 120 eur (paid for two rooms) and I was due to pay 115. He claimed not to have change right then but to give me the change later. Which I was fine with. As we were bringing our stuff upstairs I passsed by reception just 3-5minutes later. He asked a question if he still owes me the change (of course yes, why not!?). Then just said "merci" and smiled. Then the next day, when I was checking out I asked about my change. He pretended he doesn't know what I'm talking about. So I reminded him the story. Then he asked me if I want an invoice (just to change the subject). He printed it, gave it to me and turned his back to walk away. As I hate this kind of rip off (I know, it is only 5eur but...) I said that I'd like to get my change back. He claimed not to have any money and that I had to wait until next client arrives and pays in cash. Fantastic approach isn't it? I said quite firmly that I demand my change back and there is a grocery shop just next door, he can get change there. He was really upset, just left the hotel for 15 seconds and came back with my 5eur. From the very start his behaviour was set to get some extra cash. Fine for me to give tips [which I do sometimes] but trying to obtain it this way - no, that doesn't work for me. Not sure if he tries the same with other people or not, but for me was enough. I will never recommend to any one or stay myself in this hotel again. Simply because of the above.

    4.6

  • Amit
      United Arab Emirates
    August 5, 2014

    It was next to metro station

    Rooms were very very small, with hundreds of bed bugs which made it impossible to sleep in the room. Rooms did not have any fans or A/C and it was very hot. Windows did not open easily and after a lot of struggle when we opened them, it was very noisy surrounding. When we reported to reception, he said he cant do much as he was not aware of any problem. We could not sleep properly at all

    2.9

  • Freddie
      Italy
    August 2, 2014

    the location and the price is very affordable being in paris

    6.3

  • Anonymous
      United States of America
    July 31, 2014

    Second time with family the hotel is nice to our family.... Across the street from metro... The city area is rough...but we just need a safe place to sleep...

    6.7

  • Anonymous
      Germany
    July 30, 2014

    Very close to the Metro Station, Friendly and helpful staff, Daily handling of the room by cleaner, Wifi is ok in the room, Cost effective choice.

    Street is a bit noisy due to the bystanders' chat till late midnight, Shower cable leaks and bathroom is not so useful due the lack of space.

    8.3

  • David
      Canada
    July 27, 2014

    Not the greatest hotel in a very busy locale but it accommodates families of 4 without trying to gouge them just because they have kids with them. The front desk staff was polite and friendly. Close to the metro. Great for arriving in Paris at night and just needing a place to stay.

    Noisy, busy area, all night long. Closing the shutters keeps most of the noise out but it gets hot with no open windows.

    5.8

  • Yu
      United Kingdom
    July 14, 2014

    the staff are super friendly and helpful. The place was definitely worth for money and location are super convenient and it only required 2 minutes walk to the nearest metro station to the city.

    I personally dislike the environment of the hotel for family with young children especially at night. The cleanliness of the hotel also need to be overlook as the ceiling of some room need to be improvise. Facilities such as hairdryer need to be improvise.

    6.7

  • Todd
      United States of America
    July 13, 2014

    Price attracted me to this room. Room was as described, but a little small for four people. Staff was friendly, although they did not stand by our prior agreement.

    Our quadruple room did not have much room around bed for movement or much else. Bathroom was tiny. Street was inner-cityish. Also, although I used 4 people in my search on booking.com, when I booked it somehow the number dropped to 3 people. I went ahead and booked the room, but immediately E-Mailed the hotel, and then called to clear up that I had four people in the party, including my 8 year old daughter and 17 year old son. The person I spoke with first said that would be an extra charge, but when I asked him to cancel, he said he would allow it. When we arrived, however, he charged my an extra $25 after repeating the same discussion all over again. I went ahead and paid it, since I no longer had an option except to go searching for another hotel at 10 pm in an unfamiliar city. Coupled with the $25/night parting fee, this left me wishing I'd booked the night at a more expensive but dependable hotel.

    5.5

  • Meredith
      Australia
    June 30, 2014

    Great location (ease of access to city, small supermarkets and cafes nearby). Excellent staff - Abdel was particularly friendly and helpful.

    A little small and cramped. Some plumbing problems.

    8.3

  • Nurul
      Malaysia
    June 30, 2014

    The location was superb as it is less 100m away from Metro Station line 4, Porte de Clignancourt. So easy to get halal food near the hotel. It's just next door! Wifi signal is good. Fast connection. There's lift to upper levels.

    We got the triple room on 5th floor. I didn't expect the room would be so small.Hardly any space for us to open our luggage on the floor. Had to open them on the bed.

    7.1

  • Anonymous
      United Kingdom
    June 25, 2014

    location to the Metro system

    room too small

    4.2

  • Gonzalo
      Belgium
    June 18, 2014

    Supermarket in front of the hotel. Decent enough for just sleeping while travelling.

    A bit far away from the center but with a Metro station just in front of the hotel. The cleanness of the room was not ideal but nothing to worry about..

    5

  • Matevz
      Slovenia
    June 18, 2014

    I liked location. 5meters from metro station, 5m from supermarcet, 5meters from McDoland and KFC, 10 meters from bakery and bank. Staff was very frendly and helpful they speak english very good. You get what you paid.

    I didnt like cleanliness. The room was not so clean, i mean it was average but in hotels i expect perfect. Very small room, but enough for sleeping-if you are there just for this.

    7.9

  • Re
      United Kingdom
    June 17, 2014

    This hotel is value of money. Excellent location, Metro Station line 4 is just a stone away. At first I did not expect much of this hotel but the cleanliness surprised us. The room and bathroom are small but clean. Shower is new and temperature is easy to control. Complete with basic toiletries. Construction start early but it did not bother us really. Wifi is strong in our room in the 4th floor overlooking the Metro Station. Staff is helpful, fast check in and check out. We are given a map and was assisted to call a taxi. Sacre Coueur is just 25 mins walk with a nice overlooking city view. I will recommend this hotel for short stay without kids.

    The area around the hotel is bit scary at night with a group of young people and drunkards but we are safe even after midnight when we went back to hotel. The only downside of this hotel is the hairdrier, it almost exploded when my wife used it. The room smells of smoke.

    8.8

  • Vesna
      Serbia
    June 14, 2014

    Staff.

    3.8

  • Ruurdje
      Netherlands
    June 12, 2014

    Having a private shower, the excellent location next to the Metro and close to all kinds of eateries and shops. The friendly daytime person at the desk who patiently printed out the tickets to museums that we bought every time for five days running. The pleasant coloring of the freshly painted room and the convenience of an elevator.

    An improvement would be a newer bedspread and of a minor consideration a demonstration on how to put the shades up and down.

    8.3

  • Sid
      India
    June 9, 2014

    No facilities in room for tea coffee making, they didn't even have an electric kettle.

    4.2

  • Ferlita
      Qatar
    June 8, 2014

    The place is very close to Porte Clignacourt Station, very close to the Supermarket and fast food like McDo and KFC.

    A lot of stand by people are standing on the road even at night and making noise which doesn't make for the guest to sleep.

    4.6

  • Adel
      Libya
    June 1, 2014

    very bad hotel. ....

    Very bad hotel. ..

    2.5

  • Andrea
      United States of America
    May 31, 2014

    Terrible rooms, extremely dirty and smelled like urine,dangerous zone.

    2.5

  • Anonymous
      United Kingdom
    May 29, 2014

    Bathroom to small and antique shower curtain

    6.7

  • Jennifer
      United Kingdom
    May 28, 2014

    Friendly, helpful staff. Large room, clean hotel.

    Small shower space, too far from paris center.

    7.9

  • Anonymous
      United Kingdom
    May 27, 2014

    Location was excellent no doubt. Lot of shops and metro right next to the hotel. Bed was comfortable and relatively a big room with a nice size bathroom. Staff were really helpful and let me use microwave without any complaints.

    No AC/Fan. It used to get really warm in the night. To compensate, we opened the windows and as it is a very busy place, it was very noisy. All 4 nights, none of us were able to sleep properly! Cleanliness is questionable. Walls are thin, so anybody who opens a tap or takes a shower in the next room can be easily heard.

    6.3

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