Hôtel du Helder

The Hotel was quirky - nice entrance & good welcome. We had reserved parking & that was easily accessed. The room itself was fairly basic, but the hotel was one of the few places where we could book a triple room at a reasonable price....in the center of Lyon. It is only 15 mins walk to Vieux Lyon & about 5-10 to Place Bellecour.

The location is very near the city center and public transport.

The badroom and furniture were old, but clean. The beds were old and the blankets looked not clean.

Good value, good quality continental breakfast included in price

Staff was rather friendly and helpful when I had special requirement.

Room was not cleaned properly.

Its location and its cleanliness

The desk staff were variable and often on the phone. The room staff were not available for requests such as a pillow -there was not one! Also the rooms could be noisy. Mine was on a busy street and others had very noisy neighbours. My feeling was that it was efficient and minimally staffed. Also the computer booking form is too rigid. I wanted a single room but was given a doulble room for one. There was no space on the computer form for non standard booking requests. For my six days I probably paid an extra 150 Euros.

Close to public transport and city center. Great shower, beds were comfy and room was quiet. Nice buffet breakfast included. Very satisfied.

Breakfast

Horrible horrible hotel, so ugly and dark rooms, good if you have depression and what to suffer more!

I did enjoy my stay at the hotel, it was clean, the staff was very helpful and the breakfast was good

The bathroom is too small and it could do with aircon in the summer, it can get a too hot at night

its location, in the heart of the Real Lyon.

I ws given a room with no airconditioning, and next to the lift,which could be heard closing and opening,( I feel I was given this standard of room because I was paying a very competive price!! )and therefore I had to have my window open and there was constant street noise, also the Window was very dangerous, there was no safety bar across the opening and could result in someone falling to his or her death. This must be a breach of health and safety regs.it seemed that these were newly fitted windows.I would stay at the Hotel in future, provided these issues were dealt with.

Buffet Breakfast! Budgeting! Big supermarket with low price very nearby!

Noisy at night! Bed Covering sheet and the floor blanket is a bit dirty!

breakfast was above average with good quality and variety

Room appeared shabby and beds were poor

Convenient location relative to stations small restaurants, and city centre. Rooms and public areas clean and neat, and good breakfast service. En-suite dated but clean and functional. Priced well for central area of a large city.