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Good,
Score from 242 reviews
The Hôtel du Vieux Marché is a 3-star hotel situated in the historic area of central Rouen. Just a few yards from the place du Vieux Marché, the Rue du Gros-Horloge and Rouen Cathedral, the Best Western Hôtel du Vieux Marché is set back from the road to ensure that you have a peaceful stay in the best conditions. For guests traveling by car, a private underground garage is available for an additional fee. The friendly and attentive staff at the Best Western Hôtel du Vieux Marché will be happy to help you organize your stay in Rouen 24 hours a day. Hotel Rooms: 48, Hotel Chain: Best Western. Most recent booking for this hotel was yesterday at 14:23 from France.
GeneralBar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Heating, Baggage Storage ActivitiesPool Table ServicesLaundry, Dry Cleaning, Breakfast in the Room, Shoe Shine, Fax/Photocopying
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Total Hotel Score:7.8
Based on 242 reviews Guest reviews are written by our customers after their stay at Best Western Hôtel du Vieux Marché. |
Score breakdown
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Score filter |
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Dorothy
Mature couple
Walton on Thames,
United Kingdom
July 4, 2011
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Perfect location in centre of town near cathedral and restaurants. Sat Nav will get you there, but you do have to go into a pedestrian area with pop up bollards. Just press the button and ask for entry. Secure parking in Hotel for 10 Euros. Room clean and comfortable, small but adequate. Free WiFi. Would use again for centre of Rouen. Breakfast OK but expensive at 12 Euros.
3 out of 3 people found this review helpful, did you?
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9.2 |
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Marilyn
Group of friends
Paris,,
France
May 2, 2012
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Staff excellent. breakfast fine but pricy. Location excellent for walking to everything. Parking was full and public parking had tight spaces.
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7.5 |
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Pamela
Group of friends
Thorpe Willoughby,
United Kingdom
April 22, 2012
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Friendly, helpfull staff There was no white wine available at the bar.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Michael
Mature couple
Stratford upon Avon,
United Kingdom
April 18, 2012
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Great location, lovely room.
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8.3 |
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Michael
Young couple
Brighton,
United Kingdom
April 11, 2012
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The Reception staff were very helpful.
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7.9 |
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Jim
Group of friends
London,
United Kingdom
April 8, 2012
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Location Lack of parking
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6.3 |
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Gary
Mature couple
sterrebeek,
Belgium
March 6, 2012
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Good location near city centre, well signposted access, very helpful staff. Nicely equipped rooms. Wifi worked well. Trying to find out how to access the car park through the centre of town access barriers was impossible for me. I had to use the public car park which is not so helpful. If you are travelling by car, contact the hotel to find out how to access the car park. I was not asked if i wanted a smoking room when i checked in, even though i requested a smoking room on the booking form. So i assumed the hotel was no smaking, as many are nowadays. Turns out there were smoking rooms.
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7.1 |
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David
Solo traveler
Sheerwater,
United Kingdom
December 19, 2011
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Nicely decorated stylish room. Pleasant Helpful staff. The room was lovely but the bathroom let it down. If the bathroom was upgraded it would be stunning.
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8.3 |
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John
Solo traveler
london,
United Kingdom
November 6, 2011
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A very decent, quiet hotel in the centre of Rouen with its own car park and spacious public areas. Good breakfast buffet. Excellent value for money
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9.2 |
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Brian
Mature couple
Glenbrook,
Australia
October 24, 2011
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The location is perfect. The hotel is beautiful. The room was wonderful. It was a quiet time and the reception area was sometimes left unattended. Please privide a bell if you are going to do that.
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9.2 |
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Jamila
Family with older children
yarmouk, block 4, street 5, house 19,
Kuwait
October 10, 2011
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The lights inside the room need to be more, it was dark, the water for shower need to be more hot. Thank you there was extra bed, near the shopping, its nice one
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9.6 |
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Jonathan
Mature couple
Richmond,
United Kingdom
September 27, 2011
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A very centrally located hotel in the historic old town with a large variety of reasonably priced restaurants within walking distance. Location couldn't be improved on. Staff very friendly and helpful. Bedroom was a little dark, although very comfortably furnished.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Michael
Mature couple
St Osyth,
United Kingdom
August 31, 2011
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The hotel was in an excellent location in the centre of Rouen. The bed was very comfortable. We paid for a prestige room and it wasvastly overpriced for what we got, the bathroom was shabby and dirty with stained toilet. Generally the hotel had tired worn facilities we were very disappointed.
1 out of 1 people found this review helpful, did you?
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5 |
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Jeremy
Mature couple
South Croydon,
United Kingdom
August 30, 2011
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The hotel was well placed for sightseeing,restaurants and bistros and shops. A detailed description of how to approach the hotel by car would have been helpful. (It is in a pedestrian area and it is necessary to speak to the police to enable a bollard in the road to be lowered to allow access to the hotel's car park). There was no mention of this procedure in the booking confirmation.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Charissa
Family with young children
London,
United Kingdom
August 9, 2011
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Location to town.
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7.9 |
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Ian
Young couple
Le HINGLE,
France
July 6, 2011
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Due to the history of the town and it's now vibrant feel, walking around and soaking up the atmosphere both during the day and in the evening was superb. The food was good and there is an excellent selection of bars. 10/10 The rooms were very well appointed with excellent facilities.The location of the hotel could not be more central and with the in-house parking facilities the stay was made very easy. Breakfast was good and all staff very friendly.All in all a very enjoyable stay.
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10 |
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Maria
Young couple
bruxelles,
Belgium
June 5, 2011
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In a busy weekend we were asigned the worst room of the hotel, on the ground floor, huge windows facing the court yard used for parking and main entrance. Courtains could not be opened and noises from guests/garage heard all night long. I have to ask myself if the assignement of the room had to do with the fact that our reservation was made through "booking"....
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7.1 |
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Monica
Group of friends
london,
United Kingdom
June 2, 2011
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the recepcionist wasn't very kind
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6.3 |
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Grant
Mature couple
Schneckenhausen,
United States of America
June 1, 2011
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Close proximity to historical sites and location at the center of town. Rooms too small. Parking is very tight. I expected more for the price of the room per day.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Dennis
Mature couple
Portland,
United States of America
May 30, 2011
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Reception staff was friendly. Room very small. Hotel very hard to find even with GPS. Breakfast only adequate.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Sarah
Family with young children
South Croydon,
United Kingdom
April 26, 2011
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Location can't be beaten, right on the square in the pedestrianized zone. I needed a fridge to store baby food in so they let me use the kitchen fridge. Parking very handy and the garage not as narrow as some reviews suggested. Standard room didn't have a minibar in room
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7.5 |
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Olivier
Mature couple
paris,
France
April 20, 2011
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The localisation in the center of yhe city
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7.9 |
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Stephane
Young couple
Thuir,
France
May 7, 2012
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Chambre bien equipee, rénovée recemment, salle de bain OK mais sans plus. Accueil tres attentionné, nous n avons pas pris le petit dej suite aux revues et etions content de pouvoir sortir le matin sur la place a deux pas. Il y a aussi un billiard, tres sympa.
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8.3 |
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Ursula
Group of friends
Steffisburg,
Switzerland
April 22, 2012
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Hilfsbereites Personal beim Frühstücksservice. Wir hatten per Internet ein Zimmer Confort für 2 Nächte bestellt und bezahlt. Als wir dann in unser Zimmer lasen, es handle sich nur um ein Zimmer Standart, teilte ich dies an der Reception der Angestellten mit. Doch diese sagte, es handle sich bloss um eine Frage der Grösse. Schliesslich bei der Schlussabrechnung wurde mir trotzdem der Betrag fürs Chambre double confort, das man uns nicht gegeben hatte, belastet. Mein Hinweis an der Reception, dies sei nicht korrekt, wurde ignoriert und ich musste das Zimmer Confort, das ich per Internet bestellt, wir aber nicht erhalten hatten, bezahlen. Zudem steht im Internet der Frühstückspreis mit Euros 13.50, wir bezahlten dann aber Euros 14.50 (den Preis, der für das Frühstück, das ins Zimmer serviert wird, angegeben ist). Auch dies ist nicht korrekt und kommt einer Täuschung des Gastes gleich.
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6.3 |
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Gilles
Solo traveler
pommeuse,
France
April 17, 2012
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situation en plein centre de rouen, accueil et chambre Luminosité et éclairage dans la chambre (sombre)
Did you find this review helpful?
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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