Villa Bellagio    

Location mainly and close to tram,also quiet area of city

the rain

I arrived very late-after midnight with a small pet, but the guy on the reception was very friendly and welcoming -ofered me a coffee, showed me around and even asked if my dog need something to eat !!! :) The room was OK. (had one double bed) Nothing special, but fairly comfortable and clean. The bed has a proper duvet-not a cheap "hotel blanket" thing.. quite comfortable so sleep on - did not have any back aches in the morning.. :) Breakfast- simple. Some scrumbled eggs (made out of egg powder),sausages,pastries,yogourts,jams,cereals,etc.... fair enough

The room was not very clean and was very tatty. The sofa bed was very uncomfortable as the springs could be felt through the thin mattress. The breakfast often would not be replenished for the people breakfasting towards the end of the session. There was only one high chair. Staff were not professional arguing in front of guests.

The facilities are tastefully designed which include an outdoor seating with Canopy.

The kitchen in our room is locked and the tiled floor are very dusty. We arrived late night, so there is plenty of time for the housekeeping to clean our room. We presume most of the rooms here were not cleaned daily.

Shabby rooms, Unfriendly staff, Very run down area nothing to do or eat.

Noisy AC, noisy room

Dog friendly

The room floor was very dirty

Not much to be honest ....

Well, the room was not clean and we had a lot of bugs (insects) in the room, and with this I do not mean the occasional mosquito or spider ... it was disgusting. We already arrived late so no use in complaining or looking for another hotel. The room should be equipped with enough space for 3 people, we had a 2 persons bed and a sofa bed which was already falling apart, so we took our 3 year old in our bed after squashing some of those insects. Morning breakfast was okay, I think. Didn't touch anything besides some croissants to be honest (thinking about those bugs). Staff was not really friendly, they were walking around like "potato sacks". Was glad when I was back in my car on my way to Spain. We used this hotel as a stop on our way to Spain and had it normally booked as well as a stop on our way back to Belgium, but the first thing I did when I arrived in Spain was cancel this hotel and book another. Never ever again ...

We had booked room for three people, the manager was very nice so that my son had his own rrom, and we could have some privacy

none

It was close to the tram and within proximity to the historical city by Tram.

The renovations were nice, but unfortunately, the cleaning of the floor was dreadful. The hallways were smelly and very old, making the inside of the hotel look run-down. When I brought up the fact the floors were really dirty and I had children that played on the floor, the lady at the desk said there was nothhing she could do, the florr was incrusted. I asked to have a bucket to clean the floors myself, as the kids were playing there. She gave me the bucket and mop and after an hour of cleaning, the bucket was black, after a second wash and the floor was no longer "incrusted" with dirt. There were still some spots, but it was 100% better. It looked totlly different!

The room is quite large and clean. There is house cleaning everyday.

It is too far away from the station of TRAM by 20min. It is also hard to find the location. And the price is not cheaper than the others in downtown.

We had untold difficulties in actually finding the Hotel. We rang the Hotel on 3 seperate occassions seeking directions to be given little help, and indeed we were given false instructions on 1 such call. The police eventually told us how to find the place which is behind a large supermarket.

die angebotene kleine Küche wollte das Personal nicht öffnen, weil nur eine Nacht gebucht war. Hotel von aussen und in der Lobby sowie Frühstücksraum hinnehmbar. Zimmer sowie Bad heruntergekommen.

La suite sympathique design simpa

Le petit déjeuner

la chambre été sympa

aucune activité présente a l'hotel saud un billard et des ordi vraiment médiocre petit dejeuner trés peu en quantité et personne pour superviser un vrai scandale vraiment choquant pour un trois étoile nous nous attendions a vraiment mieux !

Un grand lit Le petit dej Très calme Très propre

Rien

tout sauf la salle de bain

la salle de bain pas pratique pour une personne à mobilité réduite comme moi, la pomme de douche fixe et rien pour évacuer l'eau sur le sol

Chambre spacieuse Hôtel proche Montpellier facile d acces

Le matin au petit déjeuner c'est la panique! Une seule personne pour ravitailler le buffet débarrasser, dresser les tables..... Beaucoup de monde pour une petite salle.

literie personnel

bruit dans la nuit et alarmes

literie design chambre

accueil

L'espace de la chambre.

Impossible de dormir !!! si encore on peut s'habituer à la route grande circulation un peu loin qui perturbe bien.... une ventilation extrêmement bruyante, qui n'a pas cessé de démarrer et s'arrêter, au fil des heures de la nuit, nous a fait vivre un cauchemar!!! Au petit déjeuner nous n'avons même pas vu un personnel nous dire bonjour ! J'avais réservé 3 nuits, j'ai fui dès le premier jour.

L'emplacement proche du centre ville Le petit déjeuner

Le manque de propreté La coupure d'électricité le matin Le bruit de l'autoroute

jesuis rentréà 1h du matin .j'ai apprécié la douche et le lit .

les coussins du lit

Le petit déjeuner, la taille de la suite

Difficulté à voir le personnel une fois

l'efficacité du personnel

rien