Hôtel Juana  

L'hôtel Juana n'est pas à la hauteur de ses 5 étoiles. Les chambres sur mer ont effectivement une belle vue mais le bruit de la circulation est infernal.... plus les poubelles le matin !!!! pas vraiment calme. Par ailleurs le petit déjeuner est indigne d"un hôtel de cette catégorie: pas de nappes blanches, les clients les uns sur les autres, un buffet minmaliste et décoré sans grâce et un personnel très moyen. Bref on a été très déçu, surtout venant du Belles Rives qui lui mérite largement ses 5 étoiles.

le bruit de fonds dans la chambre donnant sur l'arrière le personnel peu physionomiste

belle vue

chambre petite,hotel à rénover, moquette et mobliers datent !!! petite piscine, très cher !!

L'amabilité, la simplicité et l' efficacité du personnel, la qualité de la chambre de la literie et de la salle de bains

La proximité du trafic routier par rapport au restaurant d'extérieur et la piscine

Bien situé et personnel parfait

Petit hotel de charme, propre et petit déjeurner sympa.

L'emplacement de l'hotel est horrible, avec des immeubles de tous les côtés, au bord de la route et très bruyant, la chambre avait un balcon mais très petit, sans agencement et bruyant.

acceuil tres chaleureux et excellente situation dans Juan les pins

It is a beautiful 1930's building lovingly restored.very comfortable beds and well designed bathroom.

We booked a classic room; when we first saw it; we noticed the awful depressing sideways view. We asked if there was another room available and were offered a seaview room at a much higher price which we took. Anyone booking this hotel needs to be sure of what they are getting!

Hotel was certainly not the 4/5 star quality it is marketing itself to be. Room was dated , grubby and bathroom had mouldy tiles. All reception and pool areas needed maintenance. Leaking roof onto the stairs which was dangerous and fixed only when we complained. Management aware of our complaints but poor attitude to customer service. Reception staff pleasant. Understaffed in the restaurant - complete muddle over our food order and one meal was left in a warm room to wait unti other diners had completed their starters and main courses were served. Choose another hotel!

The location is really good: close to city center, casino, beach. Yet, it's a little bit noisy at nights (teenages passing by after midnight) and early in the morning

Room cleaning services could have been better for the money the hotel charges. Towels and linen could have been renewed.

On arrival we were told we had been "up-graded" to a junior suite. If this was an upgrade, I dread to think what the original room was like!! This junior suite looked like it was in the middle of a refurbishment and as it was a busy time, they had decided to use it before it had been finished. The bathroom - although extremely small - was finished to a high standard except it was missing the shower screen so if the shower was used the whole bathroom was flooded! The "sitting room" had 2 stained chairs in it that looked as if they had been used previously in a doctor's waiting room!! There was nothing comfortable about them at all. The bedroom was extremely small too - and very difficult for 2 people to move around in there at the same time. Saying that - the bed however was quite comfortable. With hindsight, I wish I had declined the so called "upgrade". If you are offered an upgrade to room 208 - check that the refurb has been completed - although what they can do about the claustrophobic bedroom - I do not know!

Friendly staff, willing to help with reservations ,etc. The rooms are a good size and extremely clean. Good value. You can go to the Belle Rives Hotel . There is a charge for the umbrella and chair, 34.Euro, but you have the beach for the entire day and night and a restaurant that serves good food.

I liked every thing about La Juana, but the elevator is very small but charming.