Lutetia

The location was excellent! The hotel room was more spacious than I thought, despite the tiny elevator. Some of the staffs were very friendly and helpful, one particular one wasn't though. There was also a computer with internet access in the lobby that was helpful during our stay.

The door was very difficult to work with. It was always hard trying to get into our room. I eventually learned the trick to it, but it shouldn't be necessary to "learn the trick" to opening a door.

Friendly staff, efficient, helpful and competent. Facilites perfectly adequate for one night stopover. Breakfast convenient but expensive for what it was

Thin walls - could hear others in room next door. .

location and nice staff

small rooms

The location to the railway station was good It was easy walking from everything

The computer in the lobby was in very poor condition.. I gave up using it because of the keyboard

the friendly staff

the matress was not comfortable and the room too small

Excellent location for beach shopping and eats

The staff is helpful and the free internet in the lobby is a real plus as is the nearby metro, bus and train. Being central you may choose to walk to most everything.

The air conditioner in summer does not do anything and is noisy. They should update it and change it from the rattling old central type. The elevator is small if you have very large bags it could be an issue. The carpeting in the room was wet in a spot and stained but otherwise everything was very clean.

The location was not too bad.

The area was very shady; the pictures were very misleading; and the room was really dirty -- i.e. the carpeting had nasty stains and the bathroom seemed like it had not been cleaned for days.

The hotel was in a cleaner and nicer part of town (compared to hotels closer to the St Charles railway station). The room I was given (on the top floor) was clean and comfortable, and there was air-conditioning in the room. The reception staff were friendly and helpful, and spoke good English. There was free wifi connection in the hotel rooms.

Some problems with the bathroom. 1. Smell of mildew in the bathroom during the last couple of days of my stay (I stayed for 5 nights). 2. No ventilation in the bathroom, so it was a bit stuffy on hot days. 3. Shower cubicle was small and cramped (I could barely move in there without hitting the wall or the sliding glass door), though bathroom itself was quite spacious. 4. Leaky toilet (some of the time).

the staff were friendly

the room was small and the air con was not powerful enough to cool the room. it was noisy and the area seemed a bit rough

Staff were very helpful.

Don't like the bedspreads, I'm sure they don't get washed between guests. My partner had a strong reaction to what we sespect were bites from the bedding.

Staff were quite helpful. Location. Conveniently located between Gare St Charles and La Canebiere. Had CNN as a tv channel. Breakfast was good value.

Shower cubicle was small, also had to step up into cubicle. A bit dangerous, especially if older people were to use it.

hotel staff, location