Neige et Roc  

Old fashioned rooms rude staff Poor location, ugly town! Limited restaurant choice!

The location , the design of the hotel

The high price we payed is not at all reflecting what you got for.Although we choose a superior double room with private balcony we had a small one witth a balcony we shared with others.The services are not according to the 3 stars level ( the laundry was not changed during our 7 nights sejour, I had to buy towels because I had doubts about the hotel's ones).The 14 euros breakfast is very poor, for example one egg , no cheese, no ham or salami, only jam, we asked for an omelette and we had to pay 12 euro more. The manager of the hotel has not a customer oriented attitude, but a conflictual one.

Good location, just across the road from the Prodains cable car, the nearest ski shop, and the bottom of a (fairly tricky) blue run down from Avoriaz itself. We weren't on half board but did eat dinner in a couple of nights and the food was good.

Very little to complain about. Our superior room wasn't enormous, but perfectly adequate. The ski storage room could have been a little bigger (as the hotel was fairly full this was a bit of a squeeze). Worth bearing in mind that the cable car to Avoriaz and the ski bus to Morzine stop fairly early weekdays (approx 9pm) and there is not much happening around the hotel itself.

Fab location! Could not be any easier with the hotel across from the telecabin. Great food and happy and helpful staff.

Only issue was car parking - they don't have many spaces and we ended up parking in a public lot up the road - not a big problem though.

It is a normal 3-stars hotel with very good location.

Is not possible to reach the hotel parking without winter tyres.

Excellent fireplace, dinner and dessert

Every time you must check your bill because the staff often made mistakes and try to earn as much money as they can. The jacuzzi, swimming pool and sauna located in different places and very uncomfortable. Once in the jacuzzi has been added so much chlorine that we just did not get the whole family poisoning. When I asked to extend our staying for another day they've added to the account an amount much higher than we were paying before. The breakfast the poorest I have ever seen.

Comfortable room with good storage and separate loo. Balcony. Clean, stylish and attractive decor. Good ski boot room facility.

Unfriendly front of house staff. Smiling but charmless. Did not put down phone when we arrived. Kept us waiting for ages when we were trying to leave and nearly missed flight. In particular staff were not children friendly - seemed to resent having them. Breakfast of coffee and croissant was eur14 seemed too much. staff did litlle to help guests deal with heavy snow. fromt step was not swept for 2 days and pathe from car park to back entrance was only partially cleare. parking was difficult as snow was not cleared in car park. no help woth luggage from car.

Excellent location for skiing - right under the cable car from Morzine to Avoriaz.

Calme Propreté Caractere Equipement

Accueil convivial, demi-pension de qualité avec recherche dans la présentation des plats, Notre chambre était confortable et récemment rénovée au niveau des sanitaires. Hotel bien situé, au pied du téléphérique menant à Avoriaz

Si nous devions faire une remarque, elle concernerait les lits. Nous aurions aimé un lit double et non 2 lits simplement accolés.

Si à prime à bord l'accueil téléphonique fut agréable.....

Si à prime à bord l'accueil téléphonique fut agréable, le reste le fut moins, à savoir ; le supposé lit double constitué de deux petits matelas,des oreillers extra plats inconfortabkes, du manque de savon dans le distributeur de la douche, une isolation lamentable, en passant par un accueil plus que froid au moment du café après l'heure du petit déjeuner, sans compter le bouquet! Faire payer 3,5% de plus car paiement en Amex!!le comble pour un hôtel qui veut accueillir des étrangers! Bref! à moins d'être passionné de ski et y venir pour la situation? Pas d'intérêt....

Отличное месторасположение. Домой не снимая лыж. Очень уютный отель с хорошей кухней. Приличный завтрак за эти деньги. Все соответствует цене. Номера маловаты, но это описано в презентации и Вы должны быть к этому готовы. Превосходный отель для 3-х звезд.

вода из ванной комнаты попадала на окно, в этой же ванной и стена подтекала.

Mi-a placut amplasarea, mi-a placut zona. Balcoanele orientate spre sud. Mincarea/bucataria foarte bune, stil frantuzesc, sofisticat.

Cearceafurile nu au fost schimbate niciodata in decurs de o saptamina, sauna avea 60 grade (in loc de 80), piscina exterioara nu avea 32 de garde cum era anuntat ci poate 25. Inflexibilitatea de a renunta la demi-pensiune este innaceptabila.