Best Western Premier Opéra Opal  

Location was exceptional

Booked a superior double room. Not "superior" in any way, rather cramped and mediocre. Room service and cleaning was atrocious; we were left 2 days without a soap, 1 day with no towels and no toilet paper, and an empty tissue box for the duration of our stay.

Location, cost effective and cleanliness. Great character to the bedrooms as well.

I seem to have a lot of problems using the Wifi. Additionally the tv picture for bbc News was very blurry. Room 602.

Fantastic central location, close to metro and shops and easy access to sights. Second time to stay here, would visit again!!

The bed in our room was a twin made up with a double under sheet and quilt, not ideal for a couple!

The staff was friendly and well-informed. The hotel is centrally located to the tourist attractions we were most interested in seeing. The room had a very modern design and was in excellent condition. The breakfast provided was very good and included in the price of the room.

Room was small.

It is a charming and beautiful hotel , clean very well located .

The elevator is dark and small and the lobby is very nice decorated but not a place to stay .

the room was cosy and the decor was nice

the breakfast was really expensive and not a lot of variety

Very quiet hotel yet in a central location - a short walk to Printemps and Galeries Lafayette and also to Madelaine and Place de la Concorde. Within easy reach of metro stations and also within walking distance of the Opera - very handy for the roissy bus transfer from CDG airport. We stayed at this hotel before for a single night and were now returning for a longer stay - enjoyed the whole trip.

Cost of breakfast but there were a number of places within a few minutes work supplying breakfast for less than half the price. We don't have a large breakfast so no matter what amount is offered for the price 19 euros pp is excessive for us.

Great location to shopping, dining, metro station and sightseeing.

My main complaint is the front desk clerk upon checking in. She was on her cell phone the entire time, totally unprofessional. Provided us no information on check out time, breakfast, location of the elevator, wi-fi. She handed us a key and looked at us as if we were crazy when we inquired what room the key she handed us was for. Called back down to her once in the room, she wouldnt give me the freecwi-fi password, had to go back downstairs to find her still on the phone while she dealt with my wi-fi pw.

The hotel staff were friendly and helpful. The room was a good size and nicely decorated, the bathroom was also a good size and clean. I enjoyed my stay thoroughly, it is in an excellent location with plenty of shops around, easy access to the metro and you can easily walk to a lot of attractions in Paris. Plenty of cafes and restaurants to choose from, but if you wish to have breakfast on site, it was available. Airconditioning worked well when required, windows are well insulatored from traffic noise and the internet access was good as well. Highly recommend the hotel.

Good location, excellent staff.

Very comfortable bed.

location very convinient-nice rooms (spacious and nice decorated )-nice breakast

elevator slow (you have to wait ...)

The rooms were refurbished. Very clean. Spacious for a Paris hotel. Well insulated. Quiet.

Our beds were 2 singles pushed together, which I appreciate some people will like, but not I. They were very comfortable. Elevator is very small.

The room size was good