Hôtel Le Roosevelt    

Nice comfortable hotel, located in a quiet street close to the center.

Friendly and helpful staff. Small but comfortable bedroom. Close proximity to restaurants etc.

Nothing

French city character

We have been to wonderful 5 Star Hotels in our lives, but this is the first time that we have been to what is classified as a 4-Star Hotel. I certainly have to say that we were more than a little bit shocked. I have been to 2-Star hotels that put this establishment to an abominable shame. The room was sweltering hot and the only way to cool it was to sleep with an open window, so that the freezing temperature outside could balance the nightmarish heat. TV's were the size of picture frame, rooms are small, wall plugs are inconveniently placed. The only saving grace seemed to be the bathroom, which had a beautiful bathtub, which I could not wait to soak my severely sore back in. What happened next was most unsettling. As the tub began to fill I noticed that the water or a liquid that closely resembled urine distinctly contrasted the white porcelain walls of the basin. I almost lost the contents of my stomach, as I had just used this same water to brush my teeth and rinse my mouth moments earlier. I called the front desk and a nice young man came to inspect the abnormality. The best he could do was offer me a key to a room down the hall where the water did not appear to be tainted, so that I may have a clean place to bathe. It was too late to make a larger issue of this inconvenience. The following morning, we came to the desk to return the key with a keyring that must have weighed 5 kilos for the spare room and see what the hotel intended to do to rectify this problem. Interestingly the girl said that this is something that had happened in another area of the hotel, not related to guest rooms, and said it resulted from some type of heating problem within the hotel. I explained that it was disgusting and we needed to be moved to a room that was sanitary. I was a bit shocked that it required a great deal of coaxing and prodding for her to find another room to send us to.

Great location.. Only 5 minutes walk to nearest metro station.

We were told breakfast was included when we arrived at the hotel only to be told when checking out that we had to pay an extra 52€ for it.

Conveniently located for the city, train station, and conference center, and a nice hotel on a reasonably quiet street. Good breakfast. Recommended

Occasional internet 'pauses' (no service) for perhaps 60 seconds or so, but no big deal.

The room was very clean. They did provide a fan after much complaining about the hot room. My wife liked the shampoo.

The advertised air conditioning was not working. The room was very hot and noisy when the window was open because there was no a/C. When we requested a quieter room, we were told it would be 14 euros more/night. Breakfast was VERY expensive (14 Euros each). In Paris it was 6-8 Euros. We ate at a little cafe around the corner for 6 Euros. The shower was barely adequate and there was no way to keep the floor from flooding. The tub, in which you had to stand, was very narrow and slippery with no grab bars. The TV in our room did not get CNN or BBC, although our friends room did. We were told it was an issue with the cable provider????

Busines meeting in the same block

Th price

Excellent Location.Very friendly staff with good size room and bathroom which was very clean and not noisy. Would stay there again. Value for Money

Very Friendly

Hotel gives wrong info about room square on booking.com site! Standard room is max 11 m2, not 18, and superior max 13 m2, not 25, as shown in description! The same with hotel rate - all hotel's brochures shows 3 stars instead of declared 4! And it really looks like 3 stars hotel. Windows transfer every sound into the room from the street, because of bad insulation. I also found woman's bra under the bad. It is located a little bit far from the center.

Staff were great. Very clean and quiet. Restaurant next door (B. Bleu) is fantastic. Breakfast was terrific.

Too pricey.

Hotel staff were really nice and professional. All was really good nothing to say. Will use it again if I am going back to Lyon I will hardly suggest to use this nice small hotel.

It was important that hotel provides parking space in the underground garage, because parking in Lyon seems to be scarce and expensive.... Also, one can benefit from good location of the hotel-just across the bridge to the very heart of the city....hotel services were ok...no bad comments at all....

All staff were very friendly and most helpful.Comfortable rooms.Good accommodation. Well located.

Provision of Tea making facilities in rooms would be a big plus, and in time provision of shower cubicles instead of shower over bath would greatly facilitate use by older clients.Climbing in and out of a slippery bath is difficult and sometimes dangerous for the elderly and perhaps the not so old.

Nice location in convenient distance to conference center and metro stations. Friendly staff, clean room, big bathroom, decent breakfast.

No complaints, really. Receptionist at arrival insisted on speaking French with me, but that's to be expected in France.

Acceuil charmant personnel attentionné

L'accès depuis le centre de Lyon et la facilité, rapidité pour récupérer la chambre. Le + le petit déj en chambre sans supplément.

propreté, literie, l'aspect cosy du bar

le rapport qualité prix (chambre plutôt petite, petit écran) : pas digne d'un 4 étoiles

Calme, propre et bien situé, bon rapport qualité prix.

nous y avons nos habitudes, facilité de parking, même si 15€ par jour ce n'est pas donné.

l'hotel vieillit, c'est inévitable.

le relationnel avec le personnel , le confort de la chambre et le petit déjeuner.

rien

Centre ville quartier calme Hotel confortable petit déjeuner

grande chambre, salle de bain convenant à mon handicap. L'accueil était à l'écoute de nos besoins

l'oubli de notre petit déjeuner qui devait être servi dans notre chambre

Comodo il parcheggio interno. Il personale alla reception è stato sempre molto cortese. Bagno sufficientemente spazioso rispetto alla dimensione modesta delle stanze.

Francamente, come impatto, non mi ha dato molto l'idea di essere un hotel a quattro stelle. Tutto un po' modesto. Pessimo l'episodio vissuto con il personale di servizio di pulizia della camera: alle 8.00 sono entrati in stanza senza nemmeno accertarsi se eravamo già usciti! Ovviamente stavamo ancora dormendo.