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Avenue des Jeux, 38750 LʼAlpe-dʼHuez, France – Show map
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43 properties in LʼAlpe-dʼHuez
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128 verified reviews
They speak your language!
Hôtel Le Royal Ours Blanc's staff speaks: Ukrainian, Russian, Portuguese, Italian, French, Spanish, English, Arabic
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Ski Storage, Ski Passes Available
Pool Table, Sauna, Fitness Center, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Game Room, Playground
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and charges apply.
Packed Lunches, 24-Hour Front Desk, Baggage Storage, Shared Lounge/TV Area, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Ukrainian, Russian, Portuguese, Italian, French, Spanish, English, Arabic
From 4:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 128 reviews
Value for money
Show reviews from:
Near the center of the Alpe d’Huez and at the foot of the ski slopes and ski lifts, this hotel features an indoor pool and a spa center with sauna, hot tub and fitness room.
Score from 277 reviews Very good
This 3-star hotel has ski-to-door access in the Alps. It features a relaxation area with an outdoor swimming pool, solarium, Turkish bath and a fitness room.
Score from 176 reviews Excellent
Set in the heart of the Alpes d'huez resort, this chalet-style hotel offers ski-to-door access. It is equipped with a spa center, a panoramic restaurant and a south facing terrace.
Score from 119 reviews Very good
Offering panoramic views of the surrounding mountains, this traditional chalet-style hotel is located in the heart of Alpe d’Huez, just 15 metres from the ski slopes.
Score from 238 reviews Very good
The location and the excellent rooms
The restaurant is not a pleasant place.
Check-in time 4pm, check-out time 10am! Very strict! If you arrive early, you will have to wait until 4pm to check in. NO KIDDING. And at 10am, they are ready to kick you out. The only free thing to use in Spa area is a cold swimming pool. Jacuzzi, Sauna and Steam Room is NOT free of Charge. And even if you pay for it, you will not be able to use it as they assign each customer 2 hours exclusively to use jacuzzi, sauna and steam room! So when you want to book it, it is always fully booked. Bath - water is not very hot so it doesn't help your sore muscle after skiing a whole day. It's a 4 star hotel but lights everywhere is automatic which means whenever you get in or get out, it is always dark apart from the reception. wifi's signal is so so so bad. Unable to use internet.
The dining room is too cold.
Hotels ok breakfast ok
Did not change bed for a weeks stay that's disgusting had to chuck towels out as they did not change them either not the best location as long walks to slops would not stay again and not value for money
Location, Location, Location
Guests slamming doors
Recently renovated, and good looking interior although rooms are very modern and bright colours (red, yellow etc). Facilities are good, excellent pool. Staff generally very helpful.
Location not great for skiing, involves a bus ride to nearest lifts (which isn't too onerous, but can take time), but otherwise is close to nearby shops and restaurants. Seems to be quite noisy at night (2/3am) as students return to nearby apartments and make a lot of noise. Wifi was very slow and almost unusable.
location, late and varied breakfast, spacious and comfortable room, friendly and helpful staff and fantastic massages, good location for ski bus and large locker in boot room. Would use this accommodation again if visiting alpe d'huez. Think we were lucky in that the hotel has just benefitted from a refurbishment which we did not know on booking.
Nothing to dislike. a couple of hooks in the room for ski coats and an extra bin would have been useful but certainly didn't spoil my holiday.
The staff spoke perfect English and was so friendly and helpful. The food was excellent. The room and views from the balcony were super.
Well drilled team of staff. The hotel has just been freshly renovated, and the British manager has her team working well.
The internet wasn't working very well when we were there, but the manager told us she is due to have the signal boosted soon.
Lovely room, larger than normal. The balcony had a great view from it.
On a couple of occasions young people returning from night clubs, in the early hours, were very loud.
Staff very attentive especially in dining room. Food was good. Location excellent
Spa area requires attention hot tub in state of disrepair. Pool cold. Bar area not really conducive to mingle in.
Good location with only a short distance to the ski lift. A good selection of breakfast and Evening meals and of excellent quality. Very friendly staff at reception and particularly in the dining room and bar. A very pleasant and comfortable stay. Thank you.
Rooms and beds (single) small. Leisure facilities need updating. No receptionist available when we departed (05:00 am) - as I needed to resolve an error with the final bill.
breakfast location friendly staff
The distance to the slopes.
Location to ski slopes was good, and we just used the ski rental in the shop next door which was very convenient. Appreciated the ski storage and luggage storage, as we were there to ski for 2 days but stayed at the hotel for just 1 night. From previous comments we were a little wary about service, but we had no issues at all. We took a room for 3 adults and it was clean and comfortable and we liked that there was a small balcony. We had low expectations for the breakfast but it was actually a pretty impressive buffet of hot and cold options. Regrettably we didn't have enough time to try the spa facilities - next time!
We didn't notice until after we booked that there wasn't parking available - luckily we were there in low season so we found street parking not too far away. Otherwise, there were just a couple of small problems in the room: the roller shade didn't securely close and suddenly flew up in the middle of the night, scaring us senseless; and the jets in the bathtub didn't work. Since we were only staying 1 night we just notified the desk about the problems at check-out.
- L'Alpe d'Huez 1800 in-town location convenient to restaurants and shops - Ski and boot drying room - Panoramic view from 6th floor - Convenient, delicious breakfast - Roomy, functional bathroom - Helpful staff
- Shuttle didn't quickly get us to the gondola needed to get to Pic Blanc - quicker to walk - Hot tub needs to be replaced; not hot and jets didn't really do much
Easy for the free Strawberry bus to the slopes and Bens bus to Grenoble airport. Easy for the town centre restaurants, bars, bank, shops etc.. Friendly staff who spoke good English. Good shower & drying radiator for ski clothes. Room was always warm. Nice South facing aspect with mountain views. We didnt use the pool/spa but lots of guests did. It also has a good ski storage area.
No tea/coffee in room but this is the same for all hotels of this class. Take a travel kettle etc.. Had to wait til 5pm to check in but we were allowed to store our bags so enjoyed the day anyway.
The staff were efficient and friendly.
We were half board and the evening menu was very limited. Breakfast was very poor. The fact that the hotel cost more than some 5* Hotels we have stayed in highlighted the poor value for money.
The food was excellent and restaurant staff extremely friendly and helpful. The massage was excellent. The room was comfortable and clean and reception staff extremely helpful. Cake at 4.00 in the bar was a good touch.
Regrettably on one day the room service staff appeared to be under a lot of pressure. When we returned to our room at 5.00pm to an unmade up room a request to a staff member for the room to be made up was regarded as rude - she complained that we did not know how difficult her job was and that she was due to finish at 5.30pm! Took the shine off what had been a very good day. The rest of the week there were no recurrences so she must have been having a bad day. Not good for the hotels reputation though
Spa, swimming pool, sauna, massage. Reception staff helpful and friendly.
The cleaners seemed unable to tidy rooms/ make beds in time to allow us to return from skiing to a made-up room
The location - very centered.
Receptionist: could not find my booking when we arrived (made thru booking.com); Reception Hall: Far too small for the hotel size; Restaurant: A terrible experience in terms of food (simply uneatable)… Staff is nice and polite but not highly qualified. Swimming pool - very cold and the Jacuzzi (you do not even want to think about using it as water not clear at all - to say the least). Room was extremely hot - never sweat like that in my entire life when sleeping (due to electrical heating set too high). We are going very often to the Alpe d'Huez but first time in that hotel – really bad experience. Definitively, not to be renewed! :-(
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