Splendid Nice

Receptie

Onbijt matig, prijs dranken te hoog

ligging van het hotel

prijs/kwaliteit voor m.n. het ontbijt

Dit was onze tweede bezoek aan dit hotel. Uitstekende ligging qua loopafstand van het centrum. Rustig. Het personeel was erg efficient en vriendelijk. De garagemogelijkheid was een plus.

Wij hebben het idee dat onze kamer niet "deluxe" was, zoals wij gebookt hadden, maar een goedkopere "harmonie" kamer. Het was wel kleiner dan verwacht en sommige items die horen bij een deluxe kamer waren niet aanwezig. Wij hebben een brief geschreven aan de manager over dit onderwerp, en wachten nu op zijn antwoord. Daarom is onze beoordeling van Prijs/kwaliteit "matig".

The pool on the roof of the hotel was a bonus albeit small and not very clean.

I didn't think the hotel was up to a 4 star standard. The rooms were small, no tea/coffee services, small bathrooms. Generally a bit shody.

Staff were helpful when asked to move room. Second Deluxe room well proportioned and good shower. Nice to have a balcony that could sit out on. We chose the hotel because of the pool - we had stayed in the neighbouring hotel before and used the pool but when we arrived the pool looked dirty and was full of newspapers so we never actually used it. Breakfast was good but expensive - local cafe was much better value. The Spa was an excellent experience.

First room was overlooking the main road. Lots of traffic noise and shutters broken so room noisy and too light at night. Hotel staff knew this was a problem with the room but still put us there. Provided you don't mind the walk into town the hotel is fine though pricey.

Location of hotel was very good, had booked a deluxe room but got a suite which was large and spacious. Pool area was nice

Food in restaurant was not good value for money

Very friendly staff especially in the bar/pool area. Lovely lunch menu

In my 35 years of travelling/holidaying, I am most dissatisfied with the this hotel. Aircon was not working in 3 of 4 days. To add to our woes, the reception staff appear not just indifferent but irritated when I followed up previous requests that has been unattended. Total lack of customer service orientation. Food is very expensive even by Nice standard. I will never never stay in this hotel

Aircon not working and arrogant attitude of reception staff. Our safety also compromised. 1St night hotel staff told us safe to leave window/door to balcony open to make night tolerable; next night another staff told us "anything can happen" as property outside did not belong to hotel. Swimming pool so tiny my daughter was never able to use it as it was full all the time and no available chair.IN My judgment, this is not a 4-Star hotel

Nice balcony in our room, view from the bar and pool was beautiful, good location.

Roms were scruffy, restraunt expensive compared to others in the area, bar was very quite -no atmosphere and was left waiting to use the spa despite booking it.

Staff were excellent.Location as regrads beach and shopping and going out at night was fantastic.

The outdoor pool was tiny.We paid a significant amount extra to get a deluxe room and altough the room itself was lovely we were located on the 7th floor directly below the restaurant so when 6.30am came the noise of moving chairs and tables over us was just awful! No sleep in's for us.

The staff were very pleasant and helpful

The bedrooms however were tiny and tired

The location was brilliant. I also liked the roof top spa and pool (Tiny though and again in need of an update)

The hotel was definitely not a four star. We had damp on our walls and the decor was very dated. It was comfortable enough but in dire need of a revamp to charge the £150 a night fee (This was a discount rate at that from booking with yourselves)