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5 bis, rue Massenet, 16th arr. - Passy, 75016 Paris – Show map
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169 verified reviews
We speak your language
Best Western Premier Trocadero La Tour's staff speak: French, English
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Best Western Premier Trocadero La Tour accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 169 reviews
Value for money
Show reviews from:
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Score from 2023 reviews Review score
The Novotel Paris Tour Eiffel is within walking distance of the Eiffel Tower in the heart of Paris. It features a fitness center and 2 restaurants serving French and Japanese cuisine.
Score from 2100 reviews Good
Excellent service, clean and comfortable
Wifi worked, but kept losing the signal.
Great location, friendly staff and lovely bed. All you need from a hotel. Walking distance from Eiffel Tower, shops and the important McDonalds haha. Recommend this hotel for sure !
Ummmm, wifi wasn't the best, had a few issues with it. Lift very small but worked fine. That's about it.
Nothing to like
Staff helpful. Room comfortable.
Poor wi-fi connection
All was fine
the location was good
the room spacing was too bad never to accommodate family of 4.
Location excellent. and room comfortable.
Lights in bath room did not work. and room door did not lock. Staff could not assist as it was the weekend. Luckily we had a safe in our room. Area safe.
Location, friendliness of staff
Room (for 2) super tiny, bad smell at the corridor in the morning (bacon and eggs), super tiny lift that was squeeking every time -all in all difficult to believe it was a four star hotel (stayed at the 8ieme - similarly cool area, if not cooler) at another Best Western that was cheeper and far better value for money.
Very clean and comfortable room, friendly staff and good location for visiting tourist areas. Tea & coffee making facilities in room, very unusual but very welcome.
Although in a side street, there was a lot of noise with bins being emptied in the middle of the night etc. The hotel bar was disappointing with no atmosphere and a very small selection.
Location and price per night. Bathroom big very nicely done.
Very small bedroom no room to move. Had to be careful not to trip because room around bed was so little had to walk sideways and hope no gear stowed on floor around either side of bed.
Very small rooms; the same for facilities like elevator which is very old and tiny. Furniture and carpets quite old. No TV channels other than the french
Location and decor. Big window.
In a non-smoking hotel the room smelled of smoke. After I camplained they cleaned the room by spraying a strong air freshener which was almost as bad as the smell of the smoke.
Convenient, quiet location. Pleasant, comfortable room, clean enough.
Service requests are taken only moderately seriously: this time, it took three days to fix the fridge (minibar). On another occasion the air conditioning has been an issue. They never noted my Rewards plan number, although they claimed to have done so.
The location was nice and the room was quite big for Paris standards. The view of the Eiffel tower was funny (you could see a top of the tower behind some buildings but that was not important anyway. It is just a few blocks from Trocadero.
The price was really high. 320EUR per night was huge based on the hotel quality. On the other hand the other hotels around were even more expensive so it was most likely due to big demand. The lift was not working one day and there were not even any signs stating that.
Spaciousness, air conditioning, cleanliness, comfort
Rooms a bit noisy as to other guests
Loved the location. We were within a 10 minute walk to metro & 15 min. to Eiffel Tower. Loved the bakeries and small shopping mall nearby. The room size was perfect for a family of four. The family room had a bathroom with 2 sinks- good for family with older children.
When booking for three adults (or couple with an older child) be aware that a triple room is not realy a "triple"; it is a double room with a folding bed.
Bed was comfortable & wifi was better than the last Best Western hotel that we stayed
Air conditioning was switched off centrally and the room was hot despite opening the window. Shower not powerful & leaky.
The big, comfy bed. The tea & coffee in the room; the polite and pleasant reception staff; the tasty breakfast.
More milk for my tea in my room would have been nice as would one or two more English language tv stations, but not a big deal.
Lovely big room with large bathroom
On my second stay they had overbooked so moved me to another hotel, that said it was done efficiently prior to my arrival, with a call and email to ensure that I was informed
We are here in your hotel 4 times already our first time I can say its good..its just because our meetings are not far from this place...and the rooms that we had was too small we cant even moved and breath.. and its cost 119 per night. .the rate of the room was not appropriated to price..we felt really unsatisfied in our 3rd stayed..its just happened that our meeting s is just not far..
Had trouble with WiFi in my room (it worked in lobby) so manager reset the system which got it working again. Like new cab reservation system. Although slightly more expensive it is much more reliable.
The location is perfect and is a gorgeous small but elegant hotel. Staff is very kind and helpful.
We had the lift beside us and it was too noisy the whole time.
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